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USING SEO & Social MEDIA tO Sell Cloud Solutions Ingram Micro Cloud Summit 2011 1

Using SEO & Social Media to Sell Cloud Solutions

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Cloud solutions have become one of the fastest growing verticals in IT, but how do you make sure you stand out from the crowd? In this session, we explore how resellers can leverage two of the most targeted channels to attract targeted leads and grow their business: SEO and social media. SEO offers the highest ROI of all online channels because it allows you to target users by their search intent and allows you to build long-term equity. We will explore the three facets of SEO: indexability, relevancy and popularity. Attendees will get a firm grasp of: - The principles of on-site SEO - Common SEO pitfalls - Competitive SEO intelligence - Advanced linkbuilding and Off-site SEO tactics Social Media offers a variety of way to target and engage users, bring them down the sales funnel, and retain them as customers. Attendees will learn how to develop a social strategy that supports their ROI. Specifically, we will explore: - Social content strategy and promotion - Social media for SEO - Facebook marketing tactics

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Page 1: Using SEO & Social Media to Sell Cloud Solutions

USING SEO & Social MEDIA

tO Sell Cloud Solutions

Ingram Micro Cloud Summit 2011

1

Page 2: Using SEO & Social Media to Sell Cloud Solutions

CLOUD SUMMIT 2011

2

Using SEO & Social Media to Sell Cloud Solutions

Agenda

• Why SEO?

• Onsite & Offsite SEO

• Social Content Strategyo Shareable Content 101o Social Platformso Social News Promotion

Page 3: Using SEO & Social Media to Sell Cloud Solutions

Why SEO?

3

Page 4: Using SEO & Social Media to Sell Cloud Solutions

THE SEO & PPC MISMATCH

4

Search Marketing

The Traffic Mismatch“ 7.3x more traffic in SEO vs PPC ”

Reality vs Opportunity•More long tail & overall traffic from SEO•More targeted conversion funnel compared to PPC•Both very dependent on Google algorithms

The Budget Mismatch: “ More than 85% is invested in PPC ”

Reality vs Opportunity• PPC is Easier to setup • PPC has no competitive advantage• SEO is knowledge & momentum

Source : Enquisite 2010.

Page 5: Using SEO & Social Media to Sell Cloud Solutions

FORECAST : US INTERACTIVE SPEND FROM 2009 – 2014

5

Search Marketing

Source : Forrester’s Interactive Advertising Models, 4/09 and 10/08 (US only) .

Page 6: Using SEO & Social Media to Sell Cloud Solutions

SEO SEEN AS MOST EFFECTIVE IN GENERATING CONVERSIONS

6

Search Marketing

Most effective digital marketing tools for generating conversations

Source: © Copyright FORBES 2009

Page 7: Using SEO & Social Media to Sell Cloud Solutions

SEO & PPC ARE THE MOST EFFECTIVE TACTICS WHEN IT COMESTO RESULT ACHIEVEMENT

7

Search Marketing

Results vs. expectations for digital marketing compaigns

Source: © Copyright FORBES 2009

Page 8: Using SEO & Social Media to Sell Cloud Solutions

Search Behavior &

“Intentional”

Targeting8

Page 9: Using SEO & Social Media to Sell Cloud Solutions

SEARCH BEHAVIOUR

9

Search Marketing

Intentional Targeting

• Search Users are Pre-Qualified

• They are Actively Searching for

Products/Services

• They are already in the Sales Funnel

Page 10: Using SEO & Social Media to Sell Cloud Solutions

SEARCH BEHAVIOUR

10

Search Marketing

Ranking “Above the Fold”

• 73% don’t go past 1st page

• 71% don’t go past first 5 results

• 10% click on the 3rd result

• 4.5% click on the 5th result

Page 11: Using SEO & Social Media to Sell Cloud Solutions

SEO “101”

11

Search Marketing

INDEXATION + RELEVANCY + POPULARITY

• Removing any hurdle to the crawlers is key for a perfect indexation• Map your site architecture in accordance with semantic verticals to reach ideal relevancy• Balance the quantity, quality, aging & regularity of your linkgraph to maximize popularity

Page 12: Using SEO & Social Media to Sell Cloud Solutions

ONSITE SEO

12

Search Marketing

Overview

• Step 1: SEO Audito Indexation

• Step 2: Keywords Research & Onsite SEOo Relevancy

• Step 3: Offsite SEOo Popularity

Page 13: Using SEO & Social Media to Sell Cloud Solutions

ONSITE SEO

13

Search Marketing

What Why• An ongoing review of all the site’s structural

issues and content opportunities•To make sure your web site will naturally

rank well in search engines

•To prevent any new release on the site from hurting existing momentum

•To ensure all content opportunities are maximized and well optimized for SEO

How • 301s redirects

• Interlinking

• Content Strategy

• Ongoing site reviews

• Follow up on previous suggested recommendations

Deliverables

Page 14: Using SEO & Social Media to Sell Cloud Solutions

IN-DEPTH SEO SITE REVIEW

14

Search Marketing

What Why• A full audit of all SEO related issues to be fixed

on your site•To address the search engine friendliness

of your site(s)

•To present an assessment of any technical issues that currently exist on your site

•To provide an explanation of the steps we will need to take in order to optimize

How

• By having a look at: server issues, indexation issues, site architecture, on-page recommandations, off-site factors,…

• Document summary

• A list of high, medium, and low priority actions

• Details about suggested modifications

Deliverables

Page 15: Using SEO & Social Media to Sell Cloud Solutions

keyword research

15

Search Marketing

What Why• A relevant selection of the best combinations

of keywords for your site and industry•To understand where your site traffic to

your web site

•To understand which keywords have best search volume & conversion potential

How • With search volume data provided by Google Keyword tool

and other tools

• List of best keywords associated with themes and sections/sub-sections/pages of your pages

• Full list of keywords with search volume data, separated by themes

• A suggested sitemap with URLs, meta descriptions, page titles & targeted keywords to optimize to all associated pages

Deliverables

Page 16: Using SEO & Social Media to Sell Cloud Solutions

keyword research

16

Search Marketing

Google Adwords Tool

• Estimated Competition

• Global Search Volume

• Local Search Volume

• Average CPC

Page 17: Using SEO & Social Media to Sell Cloud Solutions

OnSITE SEO

17

Search Marketing

The 3 Basics of Onsite SEO

• Page Titles

• Meta Descriptions

• Page Copy / Content

Page 18: Using SEO & Social Media to Sell Cloud Solutions

OnSITE SEO

18

Search Marketing

Page Titles – 65 Characters

Page 19: Using SEO & Social Media to Sell Cloud Solutions

OnSITE SEO

19

Search Marketing

Meta Descriptions – 150 Characters

Page 20: Using SEO & Social Media to Sell Cloud Solutions

OnSITE SEO

20

Search Marketing

Page Copy / Content

• Unique Content

• 2-5% Keyword Density

• 250 words min (suggested)o Intro, Body, Conclusion

• Headers (H1, H2, H3 tags)o Makes Copy More Scanableo Beefs Up Keyword Density

• Bullet Lists

Page 21: Using SEO & Social Media to Sell Cloud Solutions

OFFSITE SEO

21

Search Marketing

What Why• On an ongoing basis, building authority and

popularity to the site•to increase keyword ranking results

How • Leveling powerful links of major competitors• Bartering with well ranked industry niche sites• Links from existing partners• Compensation-driven links from blogs & niche websites• Free / Paid useful Directories & Forums links• Links from the NVI network of corporate & blog sites• Widget deployment• Social News Optimization of content

• Link acquisition report• Rankings report• Traffic report

Deliverables

Page 22: Using SEO & Social Media to Sell Cloud Solutions

OFFSITE SEO

22

Search Marketing

Source : SEOmoz Search Ranking Factors 2009

SEO Off-site represents 66% of the Search Ranking Factors

Page 23: Using SEO & Social Media to Sell Cloud Solutions

SEO LANDSCAPE IN 2011

23

Search Marketing

EMERGENCE OF SOCIAL FACTORS IN THE SERPS• Customers reviews from trusted sites• Social engagement (likes, (re)tweets, ratings, etc.)

GOOGLE PLACES OVERTAKING TOP ORGANIC RESULTS• Emphasis for local searches (“keyword” + “location”)

NEED A WELL-BALANCED PORTFOLIO OF LINKS• Source variation (social news sites, blogs, websites, widgets, directories, etc.)• Link location variation (content, sidebar, etc.)• Link destination variation (several landing pages for the same keyword)• Anchor text variation (short tail / long tail)

Page 24: Using SEO & Social Media to Sell Cloud Solutions

OFFSITE SEO – LINKBUILDING (1/3)

24

SEO

Top 500• Review of websites which rank on related/targeted

keywords

• Trustworthiness domain analysis

• Ideal link location, anchor and landing pages

• Contact webmasters

• Barter links on their websites (with content, link exchange,

$)

Page 25: Using SEO & Social Media to Sell Cloud Solutions

OFFSITE SEO – LINKBUILDING (2/3)

25

SEO

Copycat• OpenSiteExplorer.org (SEOmoz.org)

• Analyze backlinks profile of main competitors

• Trustworthiness domain analysis

• Ideal link location, anchor and landing pages

• Contact webmasters

• Barter links on their websites (with content, link exchange,

$)

Page 26: Using SEO & Social Media to Sell Cloud Solutions

OFFSITE SEO – LINKBUILDING (3/3)

26

SEO

Guest Blogging• Create content based on targeted keywords

• Offer piece of content with links on third-parties websites

• Follow up on content implementation

Domaining• Buy powerful websites or domain names

• Redirect of build content under the domain name

Page 27: Using SEO & Social Media to Sell Cloud Solutions

SEO STRATEGY

27

Search Marketing

Identify Keywords• Keywords competition analysis

• Keywords theme selection (highly competitive KWs, low-hanging

fruits, etc.)

Identify Landing Pages to Rank• Meta titles optimization

• Content optimization

• Interlinking optimization

Page 28: Using SEO & Social Media to Sell Cloud Solutions

SEO: DO’S & DONT’S

28

Search Marketing

Source : SEOmoz Search Ranking Factors 2009

TOP 5 FACTORS

1. Keyword Focused Anchor Text from External Links

2. External Link Popularity (quantity/quality of external links)

3. Diversity of Link Sources (links from many unique root domains)

4. Keyword Use Anywhere in the Title Tag

5. Trustworthiness of the Domain Based on Link Distance from Trusted Domains

TOP 5 NEGATIVE FACTORS

1. Cloaking with Malicious/Manipulative Intent.

2. Link Acquisition from Known Link Brokers/Sellers

3. Links from the Page to Web Spam Sites/Pages

4. Cloaking by User Agent

5. Frequent Server Downtime & Site Inaccessibility

Page 29: Using SEO & Social Media to Sell Cloud Solutions

Social Content

Strategy

29

Page 30: Using SEO & Social Media to Sell Cloud Solutions

SOCIAL CONTENT STRATEGY

30

Social Media for SEO

Agenda

• “Social Signals” in SEO

• Sharable Content 101

• Blog – The Social Platform

• Social News Promotions

• Community Outreach

Page 31: Using SEO & Social Media to Sell Cloud Solutions

Social Media for SEO

31

Social Media for SEO

“Social Signals”

• Social Profiles• Of the brand• Of end Users

• Customer Reviews• Google Places• Facebook Places

• Twitter Activity (tweet, RT, # tags, etc.)

• Facebook Presence

Page 32: Using SEO & Social Media to Sell Cloud Solutions

SHARABLE CONTENT 101

32

Social Media for SEO

WHO’S SHARING CONTENT?

• Half of consumers share content on a weekly basis

• Over 60% of North Americans research products

online before purchase

• 1 out of 3 use social sites to research products

• 1 out of 4 post comments/reviews about products

they purchased

Page 33: Using SEO & Social Media to Sell Cloud Solutions

SHARABLE CONTENT 101

33

Social Media for SEO

WHERE IS CONTENT BEING SHARED?

• Through E-Mail

• Social Networks (Facebook, Twitter, LinkedIn, etc.)

• Social News Sites (Digg, Reddit, StumbleUpon, etc.)

• Websites and Blogs (ranking advantage)

Page 34: Using SEO & Social Media to Sell Cloud Solutions

SHARABLE CONTENT 101

34

Social Media for SEO

WHY CONSUMERS SHARE CONTENT

• Useful/Informative

• Interesting

• Unique/Original

• Inspirational

• Funny

• Surprising

Page 35: Using SEO & Social Media to Sell Cloud Solutions

SHARABLE CONTENT 101

35

Social Media for SEO

SHARABLE ELEMENTS OF PRODUCT PAGES

PRODUCT ITSELF

Page 36: Using SEO & Social Media to Sell Cloud Solutions

SHARABLE CONTENT 101

36

Social Media for SEO

SHARABLE ELEMENTS OF PRODUCT PAGES

PRODUCT DESCRIPTION

Page 37: Using SEO & Social Media to Sell Cloud Solutions

SHARABLE CONTENT 101

37

Social Media for SEO

SHARABLE ELEMENTS OF PRODUCT PAGES

PRODUCT REVIEWS

Page 38: Using SEO & Social Media to Sell Cloud Solutions

SHARABLE CONTENT 101

38

Social Media for SEO

SHARABLE ELEMENTS OF PRODUCT PAGES

Product Images & Video

Page 39: Using SEO & Social Media to Sell Cloud Solutions

SHARABLE CONTENT 101

39

Social Media for SEO

SHARABLE ELEMENTS OF PRODUCT PAGES

PRICINGIncredible Deals Group Buying

Page 40: Using SEO & Social Media to Sell Cloud Solutions

Socializing Product

Pages

40

Page 41: Using SEO & Social Media to Sell Cloud Solutions

SOCIAL MEDIA APIs

41

Social Media for SEO

Social Sharing = Social Signals

• Registration & Logino Access Real User Data

• Choice of Social Featureso Like, Tweet Share, Send, Comment, etc.

• Access to Users’ Social Graphs

Page 42: Using SEO & Social Media to Sell Cloud Solutions

SOCIAL MEDIA & DATA MINING

42

Social Media for SEO

Facebook Twitter LinkedIn Google Yahoo!

Name X X X X X

Email X X X

Nickname X X X

Photo X X X X X

Profile URL X X X X X

Birthday X X X

Gender X X

Location X X X X X

Social Graph X X X X X

More X X X X

Page 43: Using SEO & Social Media to Sell Cloud Solutions

SOCIAL MEDIA APIs – CASE STUDY

43

Social Media for SEO

Facebook Connect

• Lollapalooza

o 99% more Page Views

• Gawker

o 45% increase in registrations, week over week

• Joosto 30% more views, 15% more comments, 38%

more invites

Page 44: Using SEO & Social Media to Sell Cloud Solutions

A BLOG = YOuR

SOCIAL Hub

44

Page 45: Using SEO & Social Media to Sell Cloud Solutions

POWER OF BLOGS

45

Social Media for SEO

BENEFITS OF BLOGS

• Flexible Platform

• Easy to Optimize (For SEO and SM)

• Naturally Social (Promotes Engagement)

• Branding Opportunities

Page 46: Using SEO & Social Media to Sell Cloud Solutions

BLOG – SOCIAL PLATFORM

46

Social Media for SEO

SEO Benefits

• Updated Contento Posts, Comments, etc.

• Structured Contento Categories, Tags, Users, RSS Feed, etc.

• Interlinking

Page 47: Using SEO & Social Media to Sell Cloud Solutions

BLOG – SOCIAL PLATFORM

47

Social Media for SEO

Goals

• “Hub & Spoke” Content Publishingo Blog = Hubo Social Networks = Spokes

• Support SEO Efforts

• Drives Traffic

• Increase User Engagement

Page 48: Using SEO & Social Media to Sell Cloud Solutions

Blogs:

Now What?

48

Page 49: Using SEO & Social Media to Sell Cloud Solutions

SOCIAL NEW PROMOTION

49

Social Media for SEO

Goals

• Drive Traffic & Registrations

• Raise Brand Awareness

• Foster User Engagement

• Support SEO• Attract Backlinks• Generation “Social Signals”

Page 50: Using SEO & Social Media to Sell Cloud Solutions

SOCIAL NEWS PROMOTION

50

Social Media for SEO

Deliverables

• Content Strategyo Keyword Dense Filler Contento Socially Viral Topical Content

• Content Promotiono StumbleUpon, Reddit, Digg, etc… o Facebook & Twitter

• Avg. 100-200 Social Backlinks & 5 – 10k UVs

Page 51: Using SEO & Social Media to Sell Cloud Solutions

SOCIAL NEWS PROMOTION – CASE STUDY

51

Social Media for SEO

Provider of Hosted Cloud Collaboration Tools

• Blog Post on a viral-friendly subject

• >20,000 Visits over 48 Hours

• >60,000 Visits over 1 Month

• 150,000 Visits to Date

• 124 Comments

• PageRank 3 with hundreds of links

Page 52: Using SEO & Social Media to Sell Cloud Solutions

Questions

52

Social Media Strategy for Ecommerce

Contact Us

• Site: NVIsolutions.com

• Blog: NVIsolutions.com/blog

• Email: [email protected]

• Twitter: o @NVIo @GuillaumeSEO