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Open Source: The Australian Experience

Using FOSS For Better Service Delivery (Presented at Mycio 2008)

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Using FOSS For Better Service Delivery (Presented at Mycio 2008). Mr. Jeff Waugh Principal Consultant Waugh Partners Australia. The Public Sector CIO Conference is held to enhance the knowledge and awareness of all Public Sector CIOs on the current ICT development. It is also to improve Malaysia\'s ranking in ICT implementation at the global level. The conference will be officiated by the Hon. Tan Sri Mohd Sidek Hassan, Chief Secretary to the Government.

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Page 1: Using FOSS For Better Service Delivery (Presented at Mycio 2008)

Open Source: The Australian

Experience

Page 2: Using FOSS For Better Service Delivery (Presented at Mycio 2008)
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No strategic approach from

Government

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Successes driven by innovative agencies

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Barriers to adoption...

Knowledge & Procurement

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Cost?

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Fit forPurpose

Value for Money

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Fit forPurpose

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Vendor sympathy for

failed projects?

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Try beforeyou buy!

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Malleable to current and future goals

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Value for Money

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Customer service

imperative

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Leads to related

savings...

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Staffefficiency

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Hardware efficiency

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Riskmanagement

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Quantityvs.

Shape

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The Big Company answer...

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Open Source offers an

alternative

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Software sustainability

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Multi-sourcing

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Shared development

resources

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Inter-agency or jurisdictioncollaboration

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Strategic Independence

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AGIMOGuide to Open

Sourcehttp://www.finance.gov.au/publications/guide-to-open-

source-software/

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NSW Department of

Educationhttp://www.det.nsw.gov.au/

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NSW Judicial Commission

http://www.judcom.nsw.gov.au/

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National Archives of

Australiahttp://www.naa.gov.au/

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Your most important

Open Source asset?

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Your people!

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Nourish your industry and community

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(Your best ICT employees are among them!)

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