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Use Business Technology

BSBWOR204A

Trainer: Liz Diamond 2009 Session: 1

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Before we begin

Emergency exitsFacilitiesInterruptionsSession Breaks

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As we learn

Please Have respect for each otherValue the input of each learnerActively contribute

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What’s in this session

Introduction to examples of Business Technology

In slide view - right click on this icon to open a hyperlink for more information

Click on this icon to access the embedded audio.

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What happens in an office?

Tasks are generally undertaken using business technology

Data - created, manipulated, storedCommunication is received and sentPolicies, procedures and laws are

followed to achieve the set task

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To efficiently use technology

● Choose correct equipment● understand its functions

● know how to operate it safely● know what materials you need● Undertake routine maintenance● know the procedures for reporting faults or breakdowns.

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When undertaking a task

Know the exact specifics of the task

Know the task procedures Have access to instruction

manualsKeep work area clear Start with equipment clean

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Computer

Enables the creation, manipulation and storage of data and information

Peripherals are added for greater capability eg.ScannersStorage devicesPrinterMouse

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Fax Machine

Facsimilie – scans an exact copy Used to send & receive written or

drawn messages Uses telephone lines Has memory

Group dialing Speed dial Generate reports

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Sending a fax

Cover sheetPaper placementDocument readyEnter numberScansDialsSends

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Digital Camera

Creates pictures in digital format which can be stored, manipulated and shared using computers and the internet

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Telephone system

Single line, Multi line, extensionsSystem may enable

Callers to put on holdMusic or messages playingMessage recordingAnswering machine facilityPage capabilityHands freeTeleconferencing

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Photocopier

Creates copiesAllows enlargements & reductionsAlso may

Sort multiple copiesAllow Booklet creationStaple copies

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When photocopying know how to-

Refill paper traysClear paper jamsReplace toner safelyUse different copy modesSize documentsAdjust copy darknessCorrectly place paper eg. letterheads

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Before you begin photocopying

Know what the job entailsEnsure class is cleanEnsure there are no staples in paperCheck paper - type & levels

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Laminator

Provides protective plastic coverRemember to

Align document within sleeveKnow how to operate the machineLaminate at the optimal temperatureBeware of the heat generated

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Storage devices

USB flash driveCD-ROMInternal backup systemExternal hard driveOnline storage capacity eg gmail, Flickr

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Scanner

Converts media into digital formatMaybe incorporated in a printer

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Printer

Output device for computer Uses

Print document from computerPrint labels & envelopes

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Before you print

Check paper supplyKnow what to printSelect what to printPreview before printingKnow how to cancel a print job

Errors waste time and paper

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Shredder

Destroys documentsWhen shredding

Don’t shred the wrong documentsKeep hair, fingers and clothes

clearDon’t overfeedRemove staples, clipsDon’t allow bin to over fill

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Record keeping

Maintenance checklistsEquipment faultsService log booksConsumables stock

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Ergonomics

Arrange working space to reduce stress on your body

Increasing comfort may increase performance

Take regular breaksKnow the guidelines for each body part

Eyes, wrists, shoulders, back and legs