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USA Small Business PPM Presentation Grow your business with personalized, timely mobile messages Clickatell Inc. February 2011

USA Small Business PPM Presentation

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Acquiring and keeping customers is more difficult than ever before. Small businesses everywhere are looking for new ways increase the effectiveness of their marketing to strengthen their customer relationships.   In the next 3 minutes we’ll show you why you aren’t reaching all your customers, and tell you how Personalized Priority Messaging, or PPM, will help you cut through the clutter. We’ll also show you how you can PPM-enable your business with Clickatell’s USA Small Business Messaging offer, and how to get noticed by your customers with personalized messaging using Clickatell’s Communicator 2.

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Page 1: USA Small Business PPM Presentation

USA Small Business PPM PresentationGrow your business with personalized, timely mobile messages

Clickatell Inc. February 2011

Page 2: USA Small Business PPM Presentation

Small Business introduction Personalized Priority Messaging

Acquiring and keeping customers are more difficult than ever before. Small businesses everywhere

are looking for new ways increase the effectiveness of their marketing to strengthen their

customer relationships.

Here’s what we’ll cover in the next 5 minutes:

Are you failing to reach your customers?Are you failing to reach your customers? How Personalized Priority Messaging (PPM)will help you cut through the clutter

How Personalized Priority Messaging (PPM)will help you cut through the clutter

PPM - enable your business with Clickatell’s USA Small Business offer

PPM - enable your business with Clickatell’s USA Small Business offer

Personalized messaging using Clickatell’s Communicator 2

Personalized messaging using Clickatell’s Communicator 2

Page 3: USA Small Business PPM Presentation

Are you failing to reach your customers?

1 Billion PCs installed worldwide

1 Billion PCs installed worldwide

1.7 Billion individuals connected to the internet1.7 Billion individuals

connected to the internetYour customers receive 21 marketing non-spam

emails a week

Your customers receive 21 marketing non-spam

emails a week

50 million daily tweets50 million daily tweetsThe average consumer is exposed to at least 16,000 advertisements, logos and

labels in a single day

The average consumer is exposed to at least 16,000 advertisements, logos and

labels in a single day

Page 4: USA Small Business PPM Presentation

How PPM will help you cut through the clutter

Mobile communication technologies are being adopted globally

More than 5 billion mobile phones in use today

Your customers’ mobile handsets are personal to them and attract their attention better

than any other device

Personalized Priority Messaging (PPM) is the use of mobile text messaging

to send and receive personalized messages

“1 in 10 [survey respondents] said they’d rather lose their mother-in-law

than their cell phone.” - Leger Marketing

“1 in 10 [survey respondents] said they’d rather lose their mother-in-law

than their cell phone.” - Leger Marketing

Messages are immediately read

Messages are immediately read

Messages can be responded to

Messages can be responded to

valuable to the sender or receiver, because the message is simple, relevant to the receiver and received at the right

time.

valuable to the sender or receiver, because the message is simple, relevant to the receiver and received at the right

time.

Page 5: USA Small Business PPM Presentation

How PPM will help you cut through the clutter

PPM is most effective via SMS because:

• The text message “wakes” the mobile handset when the message is delivered and either

makes a sound or vibrates to attract the attention of its owner.

• The messages you send can be replied to by your customers.

• SMS can reach more than 70% of the world’s population.

Your customers are more likely to read PPM messages, remember them and act on them.

“98% of text messages are opened” (Frost & Sullivan, 2010) “98% of text messages are opened” (Frost & Sullivan, 2010)

“between 26% and 51% generate a response” (Nielsen, 2008)

“between 26% and 51% generate a response” (Nielsen, 2008)

Page 6: USA Small Business PPM Presentation

Enabling PPM with Clickatell’s Small Business offer

Clickatell’s USA Small Business messaging offer lets you mobilize your business communication

to increase productivity, reduce operating costs and grow your business.

It includes:

Clickatell’s USA Small Business offer is affordable and easy to use

Works with the Communicator2 web application from Clickatell to deliver

PPM messages throughout the USA.

just $24.95 per month

just $24.95 per month

easy and immediate online set up

easy and immediate online set up a dedicated numbera dedicated number

free inbound messagesfree inbound messages

up to 1,000 free text messages

per month

up to 1,000 free text messages

per month

Page 7: USA Small Business PPM Presentation

Communicator 2 makes PPM messaging easy

Communicator 2 is a simple online application that enables any business to

send and receive SMS text messages.

It works within your web browser - no download or installation required.

• Get started in 5 minutes.

• Easy contact management

• Create & use message templates

• One or two way messaging

• Powerful reporting

• Get started in 5 minutes.

• Easy contact management

• Create & use message templates

• One or two way messaging

• Powerful reporting

Page 8: USA Small Business PPM Presentation

Summary

It’s time to cut through the clutter and get your business noticed.

Personalized Priority Messaging (PPM) is communication that’s valuable to

the sender or receiver, because the message is simple, relevant to the

receiver and received at the right time.

Clickatell’s USA Small Business offer puts you in the driving seat of Personalized

communication with your customers with FREE access to Communicator 2 –

the online application that makes it easy to send and receive PPM messages.

PPM… Right Time – Right Place – Right MessagePPM… Right Time – Right Place – Right Message

Signup today!www.clickatell.com

Signup today!www.clickatell.com

Page 9: USA Small Business PPM Presentation

Questions? – visit www.clickatell.com