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Slides for the speech I gave to the students and staff of Up With People.
Citation preview
Steve Farber
UWP: The Extreme Leader’s
Journey
Management = ?
Leadership = ?
To lead:
Go, Travel, Guide
Are leaders born, or are they made?
Yes!
c u l t i v a t e
The Bottom Line:
Do what you love
in the service of people
who love what you do.
LAN Specialist
“I have told my technicians to make the
customer absolutely love you. Take-you-
home-to-dinner love you. Meet-the-wife-and-
kids love you. Because if the customer loves
you, you can blow up their building and they
will say ‘accidents happen.”
“I'm convinced that the only thing that kept me going
was that I loved what I did…The only way to be truly
satisfied is to do what you believe is great work, and
the only way to do great work is to love what you do.”
Steve Jobs,Commencement Address, Stanford University
6/14/05
Love and Work both require a
responsibility to others…
Charles Handy
“How awful, then, must it be to have neither love
nor work. That this should be the case for so
many is the real shame of our modern
societies.”
Charles Handy
“Why do I love this cast
member / idea / community
service project / host family /
colleague…and how do I show
it?”
“There are many people who think they want
to be matadors, only to find themselves in
the ring with two thousand pounds of bull
bearing down on them, and then discover
that what they really wanted was to wear
tight pants and hear the crowd roar. ”
Terry Pearce,Leadership Coaching…A Contact
SportThe San Francisco Examiner, 4/00
“The first time I went down
that run, I was going way too
fast, and I realized I’d just
made the biggest mistake of
my life. When I got to the
bottom, I couldn’t wait to get
back up and do it again.”
Jimmy Shea
“To get out of your comfort zone
is not always comfortable.”
Katie CouricUSA Today
5/10/07
“He’ll say, ‘I screwed up. My judgment was bad in that
case,’ a team member reported. That signaled to others
on the team that errors and concerns could be discussed
without fear of punishment.”
Edmondson, Bohmer, and Pisano“Speeding Up Team Learning”
Harvard Business Review10/01
“Neutralizing the fear of embarrassment is necessary in
order to achieve the robust back-and-forth communication
among team members required for real-time learning.”
Edmondson, Bohmer, and Pisano“Speeding Up Team Learning”
Harvard Business Review10/01
Did you get that on film?
Extreme Leadership?
Love is the motivation.
OS!M is the experience.
…But for what?
Three Enormous Little Words
change the world
“If you live in this world without ever attempting to
change it, you will have sold a ruby for the price of
Spam.”
From The Radical Edge: Stoke Your Business, Amp Your Life, and
Change the World
“When [a person’s] biggest
risk is trying to get through
the day without falling down,
that’s not a great life.”
Stan HindmarshCEO, Hallmark Retirement Corp.
“We have so much to do
here in Guatemala.”
Agnes Goodman91 Years Old
Guatemala, April, 2003
“How are we going to change the world of
the people we meet and the communities we
visit?”
Wake up, stay fascinated, be yourself…
and always, always, always…
CYA
Check Your Assumptions
Slides available at stevefarber.com