Embed Size (px)
Citation preview
1
Tom NewtonSalesforce Integration
Unlock the true value of Salesforce with connected apps
© Tom Newton / Salesforce IntegrationSalesforce trademark(s) are the property of Salesforce.com, Inc. Other trademarks are the property of their respective owners.
© Tom Newton / Salesforce Integration2
Unlock the True Value of Salesforce.com
Salesforce.com lock-down Duplication of data-entry
between applications
Separate data silos between applications
Leads and opportunities are only visible to Salesforce users, no sharing with partners or customers
Website and email analytics is separate from opportunity follow-up
Unlock more value Improve marketing decisions.
Integrate your marketing touch data to reveal your campaign ROI
Collaborate beyond your sales team. Provide controlled, secure access to cases, contacts, leads and more
Easily import, export, and integrate data. Connect to custom and 3rd party applications
© Tom Newton / Salesforce Integration3
Improve Marketing Decisions
“I want all of my sales and marketing touch data in Salesforce.com” Bring website views, email
marketing, whitepaper downloads and much more into your lead database in Salesforce.com
Tap into your website to collect leads and contacts
Automate emails and follow ups to increase sales efficiency
© Tom Newton / Salesforce Integration4
Collaborate Beyond the Sales Team
• Share & collaborate with non-Salesforce users and unlock the real value of Salesforce.com -- without additional licensing!• Work with customers on open cases/tickets
• Collaborate with channel partners on current and new opportunities
• Duplicate the Knowledge Base documentation in Service Cloud on your website
• Allow customers to update their own contact information
• Build a community around your product or service
© Tom Newton / Salesforce Integration5
Custom Integration
• The opportunities for integration are endless.• Import data from other datasets: your apps,
internal databases, and internal applications.
• Export data for: analysis, contact matching, search.
• Augment data in new ways: trial download and product usage data, licensing, customer purchase data.
• Synchronize email addresses & phone numbers between Salesforce and your applications.
© Tom Newton / Salesforce Integration6
Customers
“Tom and Jim are AMAZING!!! They are very easy to work with and they helped us design an interactive, user friendly portal for our camp directors that enables us to place more applicants. The Salesforce integration is simple, seamless and it significantly reduces the time we spend on data-entry.”- Jonathan, NYQUEST
© Tom Newton / Salesforce Integration7
LEARN MOREhttp://tomnewton.me/
864.869.8663
