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Unfold Consulting is a boutique consultancy for the hospitality sector specialist in Revenue Generation
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Building a Partnership to Grow Your Business
Together with you, Unfold CONSULTING defines and implements a bespoke improvement plan, that combines
Revenue Generation tactics & Customer Engagement methodology
We Unfold your revenue
blockers
Our Approach
Enhance your team skills set?
Engage with your clients?
Improve your profitability?
Increase your revenue?
What are Your Business Goals?
...Unfold designs & delivers the right solution for you
Analysis
Incentives Strategy
Teams Tools
Customers
The ‘All in One’Solution
Your ‘Hands-On’ Solution
We identify your blind spots & revenue blockers
We design a customised improvement plan
We implement it with you and your team
We focus on revenue opportunities
We enhance your team experience
We motivate your internal & external
customers
Our Services
Focusing on all Revenue generating departments, our audits provide an insight of the operational weaknesses of a particular function or general operation
We identify the areas to focus on and draw a precise improvement plan supported by measurable objectives
Unfold takes on the full or partial responsibility of implementing the agreed plan of action, together with your in-house team
We review the strategy on an ongoing basis to ensure that our impact is measurable and results are delivered
AUDIT
PROJECT MANAGEMENT
Our Services
Together with our associates, we design and deliver bespoke training programmes that are suited to our clients’ needs and environment
Delivered on a 1-2-1 basis or to a group, our communication combines dynamic methods and clarity of the objectives
Through our half-day intense work session, we provide guidance, support and training to one or more individuals. The outcome is a clearly defined action plan that is reviewed on a monthly or quarterly basis
From Customer relationship building to business planning, our support session addresses the specific needs of our clients
TRAINING
BUSINESS SUPPORT SESSION
Our modular solution
HR & LegalArea
Hospitality Area
TechnologyArea
Your Business OutsourcingSolution
REVENUE GENERATION &
CUSTOMER ENGAGEMENT
Our team of experts cover over 40 business disciplines
Expertise on demand delivered worldwide by hand-picked associates
Cost effective process which impacts on
your profits
Marketing Area
The Company
Unfold Consulting Ltd was set up in March 2010 to provide strategic expertise and support in the fields of Sales, Marketing and Revenue Generation. The company turned over circa £80K in year 1
We define improvement programmes that combine Revenue Generation tactics and Customer Engagement methodology
With a growing portfolio of clients turning over £1M+, ranging between Herbalife and Bari Gruppe GmbH Asset Management, Unfold Consulting is a recognised expert in strategy setting and implementation
We impact operationally on the back office functions to influence the customer experience in view of generating higher revenues and improve hotel/brand positioning
Its Founder
Sylvie Cartiser – Managing Director, has worked for 22 years in the UK in the hospitality sector. She held various Sales & Marketing roles with Hilton International, New Otani, City Inn Contemporary Hotels (now part of the Hilton family), The Ascott Group to name a few. Besides managing Marketing budgets of up to circa £400K, Sylvie was responsible in her last role for a team of 11 individuals across two countries and a portfolio generating a total revenue of circa £35M
Sylvie was awarded ‘Entrepreneur of the Year’ in 1986 when she created ‘Objectif+’ (Qualitative/Quantitative Market research) after graduation and developed a portfolio that included Marks & Spencer, France Telecom, Credit Agricole
Fluent in French and English, her drive has always been to turn challenging situations into proven success stories
Our Clients
What our network says about US!
“Unfold gave us a very quick and accurate assessment of the strengths and weaknesses of
our existing team and rapidly established a frame work for them to follow going forward. A
result of this was to identify where changes needed to be made in our team and Unfold
worked with us to select 2 new members for the 3 man team.
In 2 short months of assistance and support we have established a fantastic new team who have a well organised way of working and a detailed
action plan to follow to produce the results”
Icon Hotels
"Sylvie assisted in the feasibility analysis of numerous high-level hospitality asset acquisitions throughout gateway cities within the United Kingdom. Her insight into market dynamics / performance,
competitor analysis, source / cross / key-feeder markets and their segmentation
proved invaluable in establishing / validating headline revenue projections,
and the investment decision process “The Ascott Ltd
"Working with Unfold Consultancy has given us the advantage of having the knowledge, experience, and active
participation that were needed in order to organise, structure, train and
having a result oriented Sales force team.“
Bari Gruppe GmbH
Why is Unfold your Solution?
Our testimonials are evidence of our work ethic
and ability to deliver
Our professional successes are linked to revenue
generation, relationship building, trust and ability to
deliver
Our ‘can do’ approach is contagious, our training
sessions are intense
Our clients turnover £1million +
Proven track record of increasing Revenue
Our clients are operators, owners,
franchisees, management
companies
Let’s Unfold our Partnershipand Together
Grow your Business!
Registered address: London / UKTel: +44(0) 20 7193 4138Mob: +44 (0) 7957 203 362Skype: sylvie.cartiserEmail: [email protected]
Website: www.unfoldconsulting.comCompany number: 7213014
VAT reg no: 112 0520 86