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Building a Partnership to Grow Your Business

Unfold consulting concept & services

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Unfold Consulting is a boutique consultancy for the hospitality sector specialist in Revenue Generation

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Page 1: Unfold consulting   concept & services

Building a Partnership to Grow Your Business

Page 2: Unfold consulting   concept & services

Together with you, Unfold CONSULTING defines and implements a bespoke improvement plan, that combines

Revenue Generation tactics & Customer Engagement methodology

Page 3: Unfold consulting   concept & services

We Unfold your revenue

blockers

Our Approach

Page 4: Unfold consulting   concept & services

Enhance your team skills set?

Engage with your clients?

Improve your profitability?

Increase your revenue?

What are Your Business Goals?

...Unfold designs & delivers the right solution for you

Page 5: Unfold consulting   concept & services

Analysis

Incentives Strategy

Teams Tools

Customers

The ‘All in One’Solution

Your ‘Hands-On’ Solution

We identify your blind spots & revenue blockers

We design a customised improvement plan

We implement it with you and your team

We focus on revenue opportunities

We enhance your team experience

We motivate your internal & external

customers

Page 6: Unfold consulting   concept & services

Our Services

Focusing on all Revenue generating departments, our audits provide an insight of the operational weaknesses of a particular function or general operation

We identify the areas to focus on and draw a precise improvement plan supported by measurable objectives

Unfold takes on the full or partial responsibility of implementing the agreed plan of action, together with your in-house team

We review the strategy on an ongoing basis to ensure that our impact is measurable and results are delivered

AUDIT

PROJECT MANAGEMENT

Page 7: Unfold consulting   concept & services

Our Services

Together with our associates, we design and deliver bespoke training programmes that are suited to our clients’ needs and environment

Delivered on a 1-2-1 basis or to a group, our communication combines dynamic methods and clarity of the objectives

Through our half-day intense work session, we provide guidance, support and training to one or more individuals. The outcome is a clearly defined action plan that is reviewed on a monthly or quarterly basis

From Customer relationship building to business planning, our support session addresses the specific needs of our clients

TRAINING

BUSINESS SUPPORT SESSION

Page 8: Unfold consulting   concept & services

Our modular solution

HR & LegalArea

Hospitality Area

TechnologyArea

Your Business OutsourcingSolution

REVENUE GENERATION &

CUSTOMER ENGAGEMENT

Our team of experts cover over 40 business disciplines

Expertise on demand delivered worldwide by hand-picked associates

Cost effective process which impacts on

your profits

Marketing Area

Page 9: Unfold consulting   concept & services

The Company

Unfold Consulting Ltd was set up in March 2010 to provide strategic expertise and support in the fields of Sales, Marketing and Revenue Generation. The company turned over circa £80K in year 1

We define improvement programmes that combine Revenue Generation tactics and Customer Engagement methodology

With a growing portfolio of clients turning over £1M+, ranging between Herbalife and Bari Gruppe GmbH Asset Management, Unfold Consulting is a recognised expert in strategy setting and implementation

We impact operationally on the back office functions to influence the customer experience in view of generating higher revenues and improve hotel/brand positioning

Page 10: Unfold consulting   concept & services

Its Founder

Sylvie Cartiser – Managing Director, has worked for 22 years in the UK in the hospitality sector. She held various Sales & Marketing roles with Hilton International, New Otani, City Inn Contemporary Hotels (now part of the Hilton family), The Ascott Group to name a few. Besides managing Marketing budgets of up to circa £400K, Sylvie was responsible in her last role for a team of 11 individuals across two countries and a portfolio generating a total revenue of circa £35M

Sylvie was awarded ‘Entrepreneur of the Year’ in 1986 when she created ‘Objectif+’ (Qualitative/Quantitative Market research) after graduation and developed a portfolio that included Marks & Spencer, France Telecom, Credit Agricole

Fluent in French and English, her drive has always been to turn challenging situations into proven success stories

Page 11: Unfold consulting   concept & services

Our Clients

Page 12: Unfold consulting   concept & services

What our network says about US!

“Unfold gave us a very quick and accurate assessment of the strengths and weaknesses of

our existing team and rapidly established a frame work for them to follow going forward. A

result of this was to identify where changes needed to be made in our team and Unfold

worked with us to select 2 new members for the 3 man team.

In 2 short months of assistance and support we have established a fantastic new team who have a well organised way of working and a detailed

action plan to follow to produce the results”

Icon Hotels

"Sylvie assisted in the feasibility analysis of numerous high-level hospitality asset acquisitions throughout gateway cities within the United Kingdom. Her insight into market dynamics / performance,

competitor analysis, source / cross / key-feeder markets and their segmentation

proved invaluable in establishing / validating headline revenue projections,

and the investment decision process “The Ascott Ltd

"Working with Unfold Consultancy has given us the advantage of having the knowledge, experience, and active

participation that were needed in order to organise, structure, train and

having a result oriented Sales force team.“

Bari Gruppe GmbH

Page 13: Unfold consulting   concept & services

Why is Unfold your Solution?

Our testimonials are evidence of our work ethic

and ability to deliver

Our professional successes are linked to revenue

generation, relationship building, trust and ability to

deliver

Our ‘can do’ approach is contagious, our training

sessions are intense

Our clients turnover £1million +

Proven track record of increasing Revenue

Our clients are operators, owners,

franchisees, management

companies

Page 14: Unfold consulting   concept & services

Let’s Unfold our Partnershipand Together

Grow your Business!

Registered address: London / UKTel: +44(0) 20 7193 4138Mob: +44 (0) 7957 203 362Skype: sylvie.cartiserEmail: [email protected]

Website: www.unfoldconsulting.comCompany number: 7213014

VAT reg no: 112 0520 86