UCC Australia - Company Profile

COMPANYPROFILE

2015

Product Merchandising 18

Promotional Execution 19-20

ACTIVATION

BRANDMARKETING

Promoting your product 22

A History of Success 4

Trusted and Successful Partners 5-6

World Class Brand Partnerships 7-8

Major National Accounts 9

World Class Practices and Systems 10

Our Ongoing Investment in Infrastructure 11

A Shared Commitment to Sustainability 12

ABOUT US

DISTRIBUTIONReconciliations and Invoicing 26

Australia-Wide Delivery 27

Bagtrans - On time every time 28

OUR PEOPLESenior Management 14

Our People Today 15

Resources and Recruitment 16

CONTENTS

Our Supply Chain 24

SUPPLY CHAIN

ABOUT US

UCC AUSTRALIA COMPANY PROFILE 2015 4

A HISTORY OF SUCCESS

Established in 1996, UCC provides major Australian retailers with a

large variety of everyday products.

We source and offer for sale our own products, driven by

opportunities as they present themselves, from all over the world,

BUT we also source to specific Retailer request, and we have a

strong history of success with Australia’s major retailers

Through our strong relationships, operational efficiency and

innovation, we have built a reputation for delivering high quality

products, on time and at very competitive prices - to the benefit

of our key brand partners and retailers alike.

Our success has seen us become the exclusive Australian

Distributor for a number of products.

We pride ourselves on servicing the needs of both large and

small retailers plus providing reach and exposure for brands to

the Australian market.

UCC has grown substantially over the last 5 years. Our new

warehouse was designed to open the door for further growth. It

is completely within UCC’s capabilities to not only manage, but

also grow your Brand in Australia.“a reputation for delivering high quality products”


A TRUSTED & SUCCESSFUL PARTNER

[KODAK CASE STUDY]In 2010, Kodak selected UCC as its go to market partner and

co-account manager for the Officeworks Account. (UCC has

been working with Kodak since 1999).

Within just four months of the initial conversations, we commenced

full integration with managing the Officeworks account in

conjunction with Kodak.

From recruiting experienced sales staff, to the upgrading of EDI

systems and warehouse capabilities, we put in place a solid

infrastructure to manage the sizable growth in total business.

Officeworks offers a Kodak photo printing solution across its 153

store network nationally.

The successful partnership between Kodak and UCC can be

measured by the fact that Officeworks recently reviewed the

photo printing business via a formal, extensive tender process and

decided to re-sign a multi-year contract with Kodak and UCC.

The in-store photo printing solution has now been completely

upgraded in all stores to provide customers with the latest, best

in class photo experience which is helping the business to enjoy

healthy year on year growth. We have a proven track record of

managing significant growth within our business. And doing it well.


A TRUSTED & SUCCESSFUL PARTNER[LEXAR CASE STUDY]

UCC have been a supplier of Kodak Recordable Media to Coles since 2009.

For a number of years, UCC had approached the idea of brand exclusivity

with Coles and the benefits that come with dealing with one supplier.

Unfortunately, Coles went a number of years without a range review for the

category which left their hands tied in regards to making any key changes.

This resulted in having a range that was out dated in comparison with the

rest of the market in both product and price. In 2013, Coles announced that

a range review would take place – this was our opportunity to offer Coles a

perfect solution.

After many discussions between UCC and Coles, Coles agreed that the way

forward would be to have an exclusive brand for the total memory category.

This would include both recordable media (CDs and DVDs) and Memory

(USBs, Memory Cards and Micro SD Cards). The tender was open to all current

suppliers including TDK, Memorax, Sony and Verbatim. UCC presented a total

solution for the category with Kodak Recordable Media and Lexar Memory

which was sharp on price, an increase in rebates, a generous % allocation

towards marketing funds and a range that consisted of the highest volume

and profit driving lines whilst cutting down on shelf space. In accordance to

the Coles style guide, UCC also developed “Shelf Ready Trays” for all products.

The UCC proposal was a success and in 2014, UCC become the sole supplier

for all memory and recordable media in Coles nationally. In a short amount of

time due to UCC’s guidance, memory sales have doubled and Coles is now

a true competitor in this space with the right range at the right price.

UCC also became the distributor for Big W in December 2014 and is now the

second largest Lexar distributor in the country.


WORLD CLASS BRAND PARTNERSHIPS[KEY BRAND PARTNERS]


WORLD CLASS BRANDS[KEY BRAND PARALLEL IMPORTED LINES]


MAJOR NATIONAL ACCOUNTS[WIDE COVERAGE ACROSS MAJOR NATIONAL ACCOUNTS]


The UCC Head Office & warehouse facility is based

in Eastern Creek, NSW. Centrally located to deliver

Australia wide. In Victoria, UCC have a sales office

based in Box Hill. The warehouse, can accommodate

6,000 pallets and is 5,000m2 in size. Our EDI & ERP

systems are state of the art and fully integrated with

all major retailers. The UCC infrastructure is built to

accommodate sizable business opportunities.

WORLD CLASS FACILITIES AND SYSTEMS


OUR ONGOING INVESTMENT IN INFRASTRUCTURE

UCC has invested A$9 milllion in warehouse construction and fit out

to ensure it can continue to provide world class warehouse and

distribution.

We moved into our purpose built building in June 2012.

9 months was spent in the design and planning process to ensure

that it met and exceeded all Government and Environmental rules

and requirements.

The warehouse was developed & designed as part of the

infrastructure UCC required to obtain the company’s future growth

targets.

Our investment in office space, warehouse design and system

upgrades demonstrates our ongoing commitment to our staff,

brand partners and of course our customers.

We recently designed and installed a temperature controlled facility,

within our existing warehouse space, to ensure that temperature

sensitive products are kept within an optimal temperature range.

We are continually reinvesting in our infrastructure to not only improve

our current facilities and operations, but also as an investment in our

future growth.

Our Premises are camera and security protected 24/7, with remote

access Apps, so we can be confident everything is secure. Regular

Fire and Safety Drills ensure that safety and security is assured.


All aspects of its impact on the environment were considered, from rainwater run-off, to grey water recycling, to impact on

local wildlife.

THE NATURAL ENVIRONMENT

A SHARED COMMITMENT TO SUSTAINABILITY

UCC is committed to minimising the environmental impact of our business.

UCC’s Sustainable Operations policy outlines our commitment to managing

all aspects of our operation to minimise water consumption as well as

our overall carbon footprint. Our main transport company BagTrans, was

chosen not only due to their exceptional performance, but also because

of their outstanding commitment to sustainability.

Our state of the art facility at Eastern Creek was designed with

particular objectives in mind:

• Waste

• Packaging

• Water

•Climate and Energy

• The Natural Environment

All water, be it rainwater, used water, etc. is all filtered and any run off leaving the site is clean and clear.

WATER

Through clever design, insulation & careful positioning of vents warehouse

temperatures don’t exceed 22 -24 degrees – without the aid or use

oCLf electrical cooling or airflow assistance.

CLIMATE & ENERGY

Licenced, monitored and audited contractors – reviewed regularly.

WASTE “UCC will continue to seek opportunities to enhance its overall

environmental performance.”

We have environmentally sourced new packs and 100% recycling of

any waste packing.

PACKAGING


OUR PEOPLE


SENIOR MANAGEMENT

Peter started in retail with Australia’s largest retailer, Woolworths. As the Manager of Town Hall, Woolworths largest store in Australia,

Peter built strong relationships with suppliers that he has maintained to this very day. His 20 years with them gave him the insight

needed to establish his own business and the unique ability to see both sides of a deal, what works for UCC but equally, what

works for the retailers. Peter regards his Woolworths corporate training to be pivotal to the successful growth UCC has been able

to achieve. He is a very hands on Managing Director in all aspects of the business. Peter is highly regarded by his peers, the many

suppliers UCC deal with on a daily basis and importantly, his staff. UCC is jointly owned by Peter Kemsley and his wife Mona Kerbage.

With 30 years experience as a customs broker, freight forwarder and importer, Guy has a broad range of experience that he draws on

daily. Guy has operated in a variety of different business environments and handled supply chain for BP, BOOTS, Textron and many others

over his career. Today, Guy is a part of the UCC team, solving problems and making sure that UCC delivers on time, every time.

With 13 years experience across all aspects of sales in large organisations, Joanne has worked in varying roles from Store Manager, Key Account

Manager, Strategic Sales Manager, National Account Manager to National Sales Manager. Joanne has had experience managing both small and

large accounts varying from $2 million - $50 million. Joanne has had exposure to managing major national accounts such as Coles, Kmart, Target,

Priceline, Myer and Officeworks. Since joining UCC in 2010, Joanne has played a pivotal role in the growth of UCC and now, heads up the sales team.

CEO

GENERAL MANAGER

NATIONAL SALES MANAGER

Peter Kemsley

Guy Dallimore

Joanne Keath

Email: [email protected]




OUR PEOPLE TODAY

JOANNE FORAN

NATIONAL SALES MANAGER

PETER KEMSLEY

MANAGINGDIRECTOR

GUY DALLIMORE

GENERALMANAGER

PINPIN THWU

CFO /ACCOUNTANCY

LEE-ANNE ABRAHAMS

OFFICEADMINSTRATOR

VAL DAUNIVUKA

ACCOUNTSRECEIVABLE

HEATHMCINTOSH

LOGISTICSMANAGER

ANETA PHILPOTS

NATIONALACCOUNTMANAGER

DINA AUSTIN

SALES / HR ADMINISTRATOR

WAREHOUSESTAFF


UCC have recently engaged a Human Resources and Recruitment

Specialist. With more than 20 years industry experience, we have

access to a pool of high calibre candidates, be it for the fluxuating

needs of our physical Logistics and Supply Chain, or for the more

senior roles of sales, promotion or Account management.

To access the exceptional people in this field, we will use a

number of different avenues available to us.

UCC also have HR systems and policies in place to train and

retain exceptional Account Managers and Support Staff.

We also have regular bi-monthly training and system refresher

courses for all staff, conducted by outside professionals.

When only the best will do

RESOURCES AND RECRUITMENT


ACTIVATION


UCC currently employ Teamworks Retail Services. Teamworks

Retail Services have a national team of 320 merchandisers who

visit all major retailers on a weekly basis.

The team of highly experienced merchandisers are equipped

with hand held PDA’s with Sales@work reporting platform used as

their state of the art information processing and communication

platform.

Merchandise services include:

• Instore range compliance

• New line ranging and distribution drives

• Point of sale distribution and placement

• Ongoing contracted maintenance calls

• Promotional compliance

• Speed to market distribution

• Off location display set up

Helping you achieve higher sales

PRODUCT MERCHANDISING


Key Account Managers will design a full 12 month plan with the

relevant category buyers in each of the accounts.

Key Account Managers will provide promotional transparency

with other brand Key Account Managers with the aim to reduce

channel conflict as much as possible.

Marketing plans will be frequently reviewed with the National

Sales Manager to ensure funds are allocated to achieve the best

possible return on investment in each of the accounts.

UCC plans our promotional activities and support BEFORE the

products are on the shelf. We cost, budget for, and spend, our

agreed promotional allowances to make sure that our products

are never forgotten or overlooked.

It is VERY hard getting products on Retailers’ shelves, but it’s even

harder to keep them there. Professionals know this and UCC gives

100% effort to make sure we keep products visible, and keep

selling.

Creating a yearly promotional plan for you

PROMOTIONAL EXECUTION[YEARLY PROMOTIONAL PLANNING]


PROMOTIONAL EXECUTION[MERCHANDISING BRIEF EXAMPLES]

KODAK MEDIA PROMOTION MERCHANDISERS BRIEF – COLES JANUARY 2011

Any queries – please contact Joanne Foran on 0406 541 230

Date of set up in-store: Wednesday 12th (Evening) & Thursday 13th (Morning)

Promotion Dates: Thursday 13th – Wednesday 26th

Promotion Details as featured in Thursday 13th Catalogue:

Supplied

1. Coles store listing with product and dump bin allocations per store 2. Dump Bin Assembly Instruction sheet

Merchandiser Requirements

1. Products and dump bin will be in the store room (if they are not already out) in which case a member of staff will need to help you get these. Please refer to your store listing for allocations.

2. Stores will have received their Grocery and GM January off-locations information – if you have any issues please ask the store to refer to this

3. Kodak bin will be Location Number 11 4. Assemble the Dump Bins using the instruction sheet provided 5. Please ensure only one type of product per dump bin 6. Maximum amount of stock per dump bin is 27 units 7. Coles will supply ticket stripping and this is to be stuck on the bin and the tickets inserted.

Please ask your store contact for these and assistance.

Kodak CD-R 30 pack now half price @ $7

Coles Reference Number #7937190

Kodak CD-R 30 pack now half price @ $10

Coles Reference Number #7937225

Royal Moroccan Visit: Week commencing 7th October

Promotion Dates & Details: Thursday 24th October – Monday 4th November “Save 20% off the entire Royal Moroccan Range” Thursday 7th November – Monday 18th November “Buy 3 Royal Moroccan Products for the price of 2” Merchandiser Requirements

Please read the Royal Moroccan Information Booklet supplied The Royal Moroccan floor stand will be on the floor for 4 weeks from week commencing 21st October Show how much stock fits in the stand (see table below). The pic-ture on the right shows how you can make the stand look full with a smaller amount (also detailed in the table below)

Please ask the Manager to check their system for how much SOH they currently have.

If the Manager doesn’t feel that they have enough stock for the stand and can sell a larger volume than what they currently have, please ask the store to place an order on their DC ASAP.

Advise that you will be back to put the stand together and fill it week commencing 21st October

Product Description Shelf Number No of units in image above

Holds

ROYAL MOROCCAN HAIR SERUM 1 16 27

ROYAL MOROCCAN STYLING CREAM 2 6 9

ROYAL MOROOCCAN HAIR MASK 2 8 12

ROYAL MOROCCAN SHAMPOO 3 14 21

ROYAL MOROCCAN CONDITIONER 4 14 21

MERCHANDISERS BRIEF

PRICELINE OCTOBER 2013

Any queries please contact Joanne Foran on 0406 541 230


BRAND MARKETING


BRAND MARKETING[GETTING YOUR PRODUCT ON THE SHELF

IN PRINT, ONLINE AND IN SOCIAL MEDIA]


SUPPLY CHAIN


[INVENTORY MANAGEMENT]Our fully modular and Bespoke ERP system can be configured to

give tailor make reporting and forecasting tools, in real time, or as

need by Suppliers, Retailers, or for our own administrative needs

It is fully compatible with SAP, Dynamic and all major ERP systems

At any given time we can see exactly what is happening with our

products, or likewise tell you exactly what is happening in terms

of sales, re-order requirements, stock holding, etc.

[ROTATING IN NPD]As part of UCC’s warehouse management system, we have

a regular date coding report which is analysed weekly. UCC’s

warehousing system works on an oldest date first pulling system.

Lead-times would differ depending on where the product is

sourced from. The UCC system is more than capable of doing

that as it currently does for the many varying products we have

today.

[DISCOUNT CHANNEL ACTIVATION OF DATED STOCK]UCC supplies stock to all levels of the Australian Retail trade. From

tier one Retailers, all the way to short life and clearance Retailers

Letting date sensitive stock expire is bad news, still holding that

stock at expiry is a disaster. We pro-actively monitor and action

short dated stock to make sure losses are minimised and that all

stock is put to commercial use.

OUR SUPPLY CHAIN


DISTRIBUTION


UCC has an ERP System that is completely EDI compliant. You will have access to reports for all parts

of your business directly from our system.

Direct to real time access. Open book transparency.

RECONCILIATIONS AND INVOICING


UCC currently delivers to all major retailers in Australia.

We use the following transport providers:

• BagTrans (main carrier – full trucks or pallet deliveries)

• Tas Freight (Tasmania – full trucks or pallet deliveries)

• SCT - (Western Australia – full trucks or pallet deliveries)

• Star Track (Direct To Store deliveries)

UCC review all contact arrangements and enforce annual

review processes with carriers to create opportunities to further

enhance service and reliability.

AUSTRALIA - WIDE DELIVERY


BagTrans’ primary market is medium to large national and multinational

companies with complex and demanding transport requirements,

delivering palletised product to:

• Food-chain and Retail Distribution Centres;

• Drug Wholesalers;

• Hospitals & Pharmacies; and

• Department Stores; Variety Stores; and Supermarkets

They understand that we the client:

• Take pride in the presentation of our goods;

• Our deliveries are time critical; and

• We are very demanding in the standards of service provided.

BagTrans has a diverse client base, all of whom benefit from their uniformly

high service level and uncompromising commitment to quality.

BagTrans have a wealth of experience across all the major National

Retailers in Australia. From consolidation of orders with Metcash, to the strict

delivery timeframes with Coles, Aldi’s new “no later than 10 minutes” non

negotiable to WW strict KPI rules, to temperature controlled deliveries.

Major BagTrans accounts include Kellogg Australia, Nestle Australia, Pacific

Brands, GloxoSmithKline, Proctor & Gamble, Breville and Bayer. They do it

all. And they do it well.

BAGTRANS - ON TIME EVERY TIME

“We have not chosen simply to be a transport provider - we have chosen to be the best transport provider in Australia.

We are the benchmark to which others aspire.”Who said this

PETER KEMSLEY CEO

Mobile 0414 491 181 | Direct (02) 8373 7654 | Office (02) 8373 7666

Email [email protected] | www.ucc-online.com.au | Skype peteriankemsley

2 Raceway Place, Eastern Creek NSW 2766 Australia

For more information contact

Business

UCC Australia - Company Profile