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Tribal Leadership Create the place where you long to belong With Portia Tung & Ozlem Yuce

Tribal Leadership - Create the place where you long to belong (PPT)

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Do you hope that one day all the office politics will be replaced by a common and worthwhile cause? Do you wish you could be part of a winning team? Do you dream of working in a place where you belong? Every organisation is made up of tribes, naturally occurring groups of between 20 – 150 people. And even though each tribe is different they have one thing in common: organisational culture. Join us to learn about Tribal Leadership, a practical model for leveraging natural groups to create organisations that thrive. Learn how you can help transform your work experience into what you want it to be by focusing on language and behaviour within a culture.

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Page 1: Tribal Leadership - Create the place where you long to belong (PPT)

Tribal LeadershipCreate the place where you long to belong

With Portia Tung & Ozlem Yuce

Page 2: Tribal Leadership - Create the place where you long to belong (PPT)

About Us

Portia TungStoryteller, Playmaker, Enterprise Gardener

Blog: www.selfishprogramming.org | Twitter: portiatungEmail: [email protected]

Ozlem YuceChange Agent, Transformation CoachBlog: www.agileatheart.com | Twitter: OzzieYuce

Email: [email protected]

Page 3: Tribal Leadership - Create the place where you long to belong (PPT)

As Tribe MembersWe need to learn about Tribal LeadershipSo that we can help our tribes prosper.

Success Criteria[ ] We know the 5 stages of Tribal Leadership[ ] We’ve identified the current stage we’re at as individuals[ ] We’ve identified at least one personal improvement action[ ] We’ve had fun!

Page 4: Tribal Leadership - Create the place where you long to belong (PPT)

In Search of that Special Place

Communication

RabbitRabbit

TigerTiger

CommunityCollaboration

Continuous Improvement

Page 5: Tribal Leadership - Create the place where you long to belong (PPT)

Where our story begins...

Page 6: Tribal Leadership - Create the place where you long to belong (PPT)

What’s a “Tribe”?

Tribe

Tribe of Tribes

Page 7: Tribal Leadership - Create the place where you long to belong (PPT)

The Power of Tribes“Birds fly, fish school, people tribe”

CitiesCitiesIce Ice AgeAge

Farming Farming CommunitieCommunitie

ss

Ice Age image from NasaPotato Farm from Peltonator http://shawnpt.wordpress.com

Page 8: Tribal Leadership - Create the place where you long to belong (PPT)

Tribal Experiment

In your tribe:

Fold as many cranes as you can

3 rounds each lasting 5 minutes

At the end of each round:

Note down the number of cranes completed

You can exchange 1 crane for 1 piece of chocolate

Flock of Cranes from Cornell Universityhttp://www.cornell.edu/relief/

Page 9: Tribal Leadership - Create the place where you long to belong (PPT)

Round 1

Page 10: Tribal Leadership - Create the place where you long to belong (PPT)

Round 1 Debrief

• What did you see?• What did you hear?• What did it feel like?

Page 11: Tribal Leadership - Create the place where you long to belong (PPT)

What’s Tribal Leadership?

Language

RabbitRabbit

TigerTiger

Behaviour

+

RelationshipStructures

+

Page 12: Tribal Leadership - Create the place where you long to belong (PPT)

Tribal Leadership in a Nutshell

=Better Organisation

With permission from(c) Tribal Leadership by Dave Logan, John King & Halle Fisher-Wright

Page 13: Tribal Leadership - Create the place where you long to belong (PPT)

Result!

You

Better performance

Better service

Higher rewards

Have more fun

Increased team performance

Fewer sick days

Improvement in health statistics

Setting and implementing strategy becomes easier

People report feeling “more alive and having fun”

With permission from(c) Tribal Leadership by Dave Logan, John King & Halle Fisher-Wright

Page 14: Tribal Leadership - Create the place where you long to belong (PPT)

What Tribal Leadership Isn’t

CognitionsBeliefs

ATTITUDES

With permission from(c) Tribal Leadership by Dave Logan, John King & Halle Fisher-Wright

What it isWhat it

isn't

Page 15: Tribal Leadership - Create the place where you long to belong (PPT)

How to Become a Tribal Leader

1. Learn the language and customs of 5 cultural stages

Page 16: Tribal Leadership - Create the place where you long to belong (PPT)

Stage 1

LanguageLanguage BehaviourBehaviour

life, sucks, f----, break, can’t, cut,

whateverDespairing Hostility

“Life sucks”

With permission from(c) Tribal Leadership by Dave Logan, John King & Halle Fisher-Wright

Page 17: Tribal Leadership - Create the place where you long to belong (PPT)

Stage 2

LanguageLanguage BehaviourBehaviour

boss, life, try, can’t,give up, quit, sucks

Apathetic Victim

“My life sucks”

With permission from(c) Tribal Leadership by Dave Logan, John King & Halle Fisher-Wright

Page 18: Tribal Leadership - Create the place where you long to belong (PPT)

Stage 3

LanguageLanguage BehaviourBehaviour

I, me, my, job, did, do, have, went

Lone Warrior

With permission from(c) Tribal Leadership by Dave Logan, John King & Halle Fisher-Wright

“I’m great, you’re not”

Page 19: Tribal Leadership - Create the place where you long to belong (PPT)

Stage 4

LanguageLanguage BehaviourBehaviour

we, our, team, do,they, have, did it,

commit, valueTribal Pride

With permission from(c) Tribal Leadership by Dave Logan, John King & Halle Fisher-Wright

“We’re great, they’re not”

Page 20: Tribal Leadership - Create the place where you long to belong (PPT)

Stage 5

LanguageLanguage BehaviourBehaviour

we, same team,common goal,greater good

Innocent Wonderment

With permission from(c) Tribal Leadership by Dave Logan, John King & Halle Fisher-Wright

Language heard by Portia Tung

“We’re great and so are they!”

Page 21: Tribal Leadership - Create the place where you long to belong (PPT)

5 Stages of Tribal Leadership

Despairing Hostility

“Life sucks”

Apathetic Victim

“My life sucks”

Lone Warrior

“I’m great,you’re not”

Tribal Pride

“We’re great,they’re not“

Innocent Wonderment

“We’re greatand so are they!”

Stage 1life, sucks, f----,

break, can’t, cut, whatever

Stage IIboss, life, try, can’t give up,

quit,sucks

Stage IIII, me, my, job,did, do, have,

went

Stage IVwe, our, team, do, them, have, did it, commit,

value

Stage Vwe, same team, common goal, greater good

Undermining Egocentric History Making

With permission from(c) Tribal Leadership by Dave Logan, John King & Halle Fisher-Wright

Language at Stage V heard by Portia Tung

Impact

Page 22: Tribal Leadership - Create the place where you long to belong (PPT)

How to Become a Tribal Leader

1. Learn the language and customs of 5 cultural stages

2. Listen for stage language and look at behaviour

Page 23: Tribal Leadership - Create the place where you long to belong (PPT)

Round 2

Page 24: Tribal Leadership - Create the place where you long to belong (PPT)

Round 2 Debrief

• What did you see?• What did you hear?• What did it feel like?

Page 25: Tribal Leadership - Create the place where you long to belong (PPT)

How to Become a Tribal Leader

1. Learn the language and customs of 5 cultural stages

2. Listen for stage language and look at behaviour

Page 26: Tribal Leadership - Create the place where you long to belong (PPT)

Listen to Language

Beware of the filter of language

Change language to change culture

Upgrade tribe through language

Language

RabbitRabbit

TigerTiger

Page 27: Tribal Leadership - Create the place where you long to belong (PPT)

Look at Behaviour

Listen to what people say

Compare what people say and with what they do

Behaviour

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Exercise:

Stage Spotting

Behaviour

Language

RabbitRabbit

TigerTiger

Which stage is your tribe operating at?

Which stage are you operating at?

Identify a personal improvement action

Page 29: Tribal Leadership - Create the place where you long to belong (PPT)

5 Stages of Tribal Leadership

Despairing Hostility

“Life sucks”

Apathetic Victim

“My life sucks”

Lone Warrior

“I’m great,you’re not”

Tribal Pride

“We’re great,they’re not“

Innocent Wonderment

“We’re greatand so are they!”

Stage 1life, sucks, f----,

break, can’t, cut, whatever

Stage IIboss, life, try, can’t give up,

quit,sucks

Stage IIII, me, my, job,did, do, have,

went

Stage IVwe, our, team, do, them, have, did it, commit,

value

Stage Vwe, same team, common goal, greater good

Undermining Egocentric History Making

With permission from(c) Tribal Leadership by Dave Logan, John King & Halle Fisher-Wright

Language at Stage V heard by Portia Tung

Impact

Page 30: Tribal Leadership - Create the place where you long to belong (PPT)

How to become a Tribal Leader

1. Learn the language and customs of 5 cultural stages

2. Listen for stage language and look at behaviour

Page 31: Tribal Leadership - Create the place where you long to belong (PPT)

Round 3

Page 32: Tribal Leadership - Create the place where you long to belong (PPT)

Round 3 Debrief

• What did you see?• What did you hear?• What did it feel like?

Page 33: Tribal Leadership - Create the place where you long to belong (PPT)

Tribal Leadership in Action

Pictures taken by Menno van Eekelenhttps://www.linkedin.com/in/mennovaneekelen

Page 34: Tribal Leadership - Create the place where you long to belong (PPT)

How to become a Tribal Leader

1. Learn the language and customs of 5 cultural stages

2. Listen for stage language and look at behaviour

3. Focus on core values and a noble cause

Page 35: Tribal Leadership - Create the place where you long to belong (PPT)

“A leader’s behaviour is shaped by unwavering commitment topersonal and tribal values”

Warren Bennis

Page 36: Tribal Leadership - Create the place where you long to belong (PPT)

Tribe Core Values Exercise

Create your own team manifesto:http://www.selfishprogramming.com/2009/04/14/the-team-manifesto-part-1/http://www.selfishprogramming.com/2009/04/15/the-team-manifesto-part-2/

1 II III

IV

III

Page 37: Tribal Leadership - Create the place where you long to belong (PPT)

How to become a Tribal Leader

1. Learn the language and customs of 5 cultural stages

2. Listen for stage language and look at behaviour

3. Focus on core values and a noble cause

4. Move yourself forward and make Stage 4 your operating centre

Page 38: Tribal Leadership - Create the place where you long to belong (PPT)

Exercise:

Real Life Stage Spotting

Behaviour

Language

RabbitRabbit

TigerTiger

Which stage is your work tribe operating at?

Which stage are you operating at?

Page 39: Tribal Leadership - Create the place where you long to belong (PPT)

Gauging Our Own Stage

+ 2 stage BONUS

You

TribeTribe of Tribes

Tribe

Page 40: Tribal Leadership - Create the place where you long to belong (PPT)

The Power of 3

You

Triad

Dyad

Page 41: Tribal Leadership - Create the place where you long to belong (PPT)

Top Tips for a Tribal Leader

1. Make the triad your smallest unit for meetings

2. Practice listening out for the 5 stages in conversations

3. Practice speaking at all 5 stages

4. Establish a peer coaching circle with those speaking at your current stage and + 1 stage up

5. Review and upgrade your stage regularly

Page 42: Tribal Leadership - Create the place where you long to belong (PPT)

You

Personal Upgrade

1.Review and confirm your current stage

2. Brainstorm concrete actions to upgrade yourself to the next stage

3. Share and commit to actions of your choice

In triads:

Page 43: Tribal Leadership - Create the place where you long to belong (PPT)

5 Stages of Tribal Leadership

Despairing Hostility

“Life sucks”

Apathetic Victim

“My life sucks”

Lone Warrior

“I’m great,you’re not”

Tribal Pride

“We’re great,they’re not“

Innocent Wonderment

“We’re greatand so are they!”

Stage 1life, sucks, f----,

break, can’t, cut, whatever

Stage IIboss, life, try, can’t give up,

quit,sucks

Stage IIII, me, my, job,did, do, have,

went

Stage IVwe, our, team, do, them, have, did it, commit,

value

Stage Vwe, same team, common goal, greater good

Undermining Egocentric History Making

With permission from(c) Tribal Leadership by Dave Logan, John King & Halle Fisher-Wright

Language at Stage V heard by Portia Tung

Impact

Page 44: Tribal Leadership - Create the place where you long to belong (PPT)

How to become a Tribal Leader

1. Learn the language and customs of 5 cultural stages

2. Listen for stage language and look at behaviour

3. Focus on core values and a noble cause

4. Move yourself forward and make Stage 4 your operating centre

5. Practice Tribal Leadership little and often

Page 45: Tribal Leadership - Create the place where you long to belong (PPT)

Summary

=Better Organisation

With permission from(c) Tribal Leadership by Dave Logan, John King & Halle Fisher-Wright

Page 46: Tribal Leadership - Create the place where you long to belong (PPT)

Read “Tribal Leadership” by Dave Logan, John King & Halee Fisher-Wright

http://www.triballeadership.net

Slideshare: Search for “Portia Tung”

Play Create your own team manifesto: http://www.selfishprogramming.com/2009/04/14/the-

team-manifesto-part-1/

The Yellow Brick Road - Agile Adoption Through Peer Coaching: http://www.agilefairytales.org

Do Culture Meter Survey: http://www.triballeadership.net/culture-meter

Dave Logan’s talk on: http://www.ted.com/talks/lang/en/david_logan_on_tribal_leadership.html

Page 47: Tribal Leadership - Create the place where you long to belong (PPT)

As Tribe MembersWe need to learn about Tribal LeadershipSo that we can help our tribes prosper.

Success Criteria[ ] We know the 5 stages of Tribal Leadership[ ] We’ve identified the current stage we’re at as individuals[ ] We’ve identified at least one personal improvement action[ ] We’ve had fun!

Page 48: Tribal Leadership - Create the place where you long to belong (PPT)

Thanks for playing!

Portia TungStoryteller, Playmaker, Enterprise Gardener

Blog: www.selfishprogramming.org | Twitter: portiatungEmail: [email protected]

Ozlem YuceChange Agent, Transformation CoachBlog: www.agileatheart.com | Twitter: OzzieYuce

Email: [email protected]

Page 49: Tribal Leadership - Create the place where you long to belong (PPT)

Sess

ion S

ched

ule

00.00 - 00.02 Opening

00.02 – 00.07 Ice breaker

00.07 - 00.10 About us

00.10 - 00.12 Session user story

00.12 - 00.15 Introduction to Tribal Leadership

00.15 - 00.18 Paper folding round 1*

00.18 - 00.23 Debrief in groups

00.23 - 00.26 Debrief as one large group

00.26 - 00.36 The Tribal Leadership model

00.36 - 00.39 Paper folding round 2*

00.39 - 00.44 Debrief in groups

00.44 - 00.47 Debrief as one large group

00.47 - 00.52 Language and behaviour

00.52 - 00.57 Stage spotting

00.57 - 00.60 Paper folding round 3*

00.60 - 00.65 Debrief in groups

00.65 - 00.68 Debrief as one large group

00.68 - 00.70 Core values and noble cause

00.70 - 00.75 Real life stage spotting

00.75 - 00.80 Gauging our own stage + Power of 3 + Top Tips

00.80 - 00.85 Personal upgrade

00.85 - 00.90 Session wrapup

* Paper Folding Rounds

Depending on the origami experience of participants, each folding round lasts between 3 – 5 minutes. Too short a timebox may make the folding impossible and participants lose interest in the session. Too long a timebox and participants may find the exercise too easy and get bored.

Page 50: Tribal Leadership - Create the place where you long to belong (PPT)

AppendixWays to upgrade one stage at a time

Page 51: Tribal Leadership - Create the place where you long to belong (PPT)

Stage 1 >> Stage 2Behaviours1. Go where the action is - lunch with co-workers, attend social functions, go to meetings2. See how the rest of the world works3. Stop hanging out with those who use Stage 1 language

Success Criteria✓Be specific about what sucks✓Compares others abilities, social advantages and interpersonal connections with their own✓Cuts ties from those who use Stage 1 language

Despairing Hostility

“Life sucks”

Stage 1Life, sucks, f----, break, can’t, cut,

whatever

With permission from(c) Tribal Leadership by Dave Logan, John King & Halle Fisher-Wright

Page 52: Tribal Leadership - Create the place where you long to belong (PPT)

Stage 2 >> Stage 3Apathetic

Victim

“My life sucks”

Stage IIBoss, life, try, can’t give up,

quit,sucks

Behaviours1. Make one friend, then another then another2. Establish relationships with those skilled at using Stage 3 language3. Become aware of the impact of their work4. Take on work that can be completed in a short period of time

Success Criteria✓Replace “My life sucks” language with “I’m great”✓Compares themselves with co-workers using disparaging language

With permission from(c) Tribal Leadership by Dave Logan, John King & Halle Fisher-Wright

Page 53: Tribal Leadership - Create the place where you long to belong (PPT)

Stage 3 >> Stage 4Lone Warrior

“I’m greatyou’re not”

Stage IIII, me, my, job,did, do, have,

went

Behaviours1. Form triads through introductions2.Work on projects bigger than they can accomplish on their own3. Recognise their success to date is their personal achievement then emphasise the next stage will require a totally different style4. Meet role models of Stage 4 language5.Is transparent whenever possible

Success Criteria✓Substitutes “I’m great” language with “We’re great”✓Actively leverage triads, extending network from a few dozen to a few hundred✓Works less, yet gets more done

With permission from(c) Tribal Leadership by Dave Logan, John King & Halle Fisher-Wright

Page 54: Tribal Leadership - Create the place where you long to belong (PPT)

Stage 4 >> Stage 5Tribal Pride

“We’re great, they’re not”

Stage IVWe, our, team, do, them, have, did it, commit,

value

Behaviours1. Triads are based on shared values, advantages and opportunity2. Invests time in discovering the tribe’s core values, noble cause, outcomes, assets and acceptable behaviours3. Takes advantage of market conditions to make history or create the necessary conditions4. Recruit others to tribe who share the tribe’s values5. Encourages tribe members to solve problems rather than solving them as tribal leader6. Hold regular sessions to identify improvement areas and implement improvements

Success Criteria✓Uses “Life is great” language instead of “We’re great”✓Seeks out more challenging projects✓Makes decisions based on tribe values and noble cause✓Embodies tribe’s values and strategy

With permission from(c) Tribal Leadership by Dave Logan, John King & Halle Fisher-Wright