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Trait Theory- A set of pscychological theories that can explain comsumer behavior and help marketers design unique campaigns to attract targeted customer segments
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Overview
Introduction
Personality and Brand Personality
Freudian Theory
Trait Theory
The Big Five
Conclusion
Personality
Concept of personality:
A person’s unique psychological make-
up and how it consistently influences
that way a person responds to their
environment.
Personality Determinants
Heredity
Environment
Situation
Culture
Family and social background
Brand Personality
Concept of Brand Personality:
The set of traits people attribute to a
product as if it were a person.
Brand Personality
Sincerity – domestic, honest, genuine, cheerful.
Excitement – daring, spirited, imaginative, up-to-
date.
Competence – trusted, reliable, dependable,
efficient.
Sophistication - glamorous, pretentious, charming,
romantic.
Ruggedness – tough, strong, outdoorsy, rugged.
Freudian Systems
Freud postulated that a person comprises:
- The id: oriented toward immediate
gratification.
- The superego: his conscience.
- The ego: the system that mediates between
the id and the superego.
The id
• id : impulse things that wants to do
Pleasure principle : behaviour to delight
themselves and avoid pain.
childish, selfish, does not have self control.
Rachel (Glee), Nobita (Doraemon), Jongkook
(Runningman), Ipin (Upin&Ipin).
The ego
• Ego : the mediator between the id and superego.
Reality principle : satisfying the demand of id
which in ways that are social appropriate.
Try to balance.
Will Schuester (Glee), Doraemon (Doraemon),
Yoo Jaesuk (Runningman), Kak Rose
(Upin&Ipin).
Trait Theory
Concept of Trait Theory:
An approach to personality that focuses
on the quantitative measurement of
personality traits.
Personality Traits
Identifiable characteristics that define a person.
Extroversion: trait of being socially outgoing.
Introversion: trait of being quiet and reserved.
Trait theory can be used
by marketers
For example: This ad’s
message is targeted to
extrovert students who are
opinion leaders within the
campus.
It seeks to convince that
they can still be party-
going without having to
binge drink.
Types of Traits: The Big
Five
Extraversion
Agreeableness
Conscientiousness
Neuroticism
Openness to experience
Personality dimension
Types of Traits
Innovativeness
The degree to which
a person likes to try
new things.
For example: Apple
company targets
consumers who have
this trait.
Types of Traits
Materialism
Amount of
emphasis placed
on acquiring and
owning products.
For example:
Buyers of Ferrari
cars.
Types of Traits
Self-consciousness
The degree to which a
person deliberately
monitors and controls
the image of the self
that is projected to
others.
For example: Fair &
Lovely ad
Types of Traits
Need for cognition
The degree to which a
person likes to think
about things (i.e.
expend the necessary
effort to process brand
information).
For example: The
Volkswagen Ad.
Types of Traits
Frugality
Deny short-term
purchasing whims and
resourcefully use what
one already owns.
For example: IKEA
discounts for the holiday
season.
Types of Traits
Self-consciousness
The degree to which a person deliberately monitors and controls the image of the self that is projected to others.
For example: Samsung camera ad convinces us that only our best self will be projected.
Types of Traits
- Conscientiousness: The level
of organisation and structure a
person needs.
- Conscientiousness vs
Undirectedness.
Types of Traits
- Extroversion: How
well a person
tolerates stimulation
from people.
- Extroversion vs
Introversion.
Types of Traits
- Agreeableness:
The degree to
which we defer
to other people.
- Agreeableness
vs Antagonism.
Types of Traits
- Openness to experience:
The degree to which a
person is open to new ways
of doing things.
- Openness to experience
vs not open to experience.
Conclusion
Trait theory can help explain consumer behavior in a variety of circumstances
Trait theory can help marketers design an appealing campaign that attracts customers to buy their products.
Customized solutions are necessary based on the unique traits and behavior of the targeted consumer segment.
Neuroticism
- Neuroticism (emotional instability): How
well a person copes with stress.
- Neuroticism vs Emotional Stability.