Training Trends for 2010: How to Embrace the New Training Landscape

Training Trends for 2010: How to Embrace the New Training Landscape

2010 Trends are about interaction

Low-end video

Social networks

Configuration

Finding appropriate

content

Podcasts and

blogs

High-end video

Virtual classroom/webinar

Mobile

Simulations and

virtual labs

Social learning

Expertise location

3D learning

3 Entire contents © 2009 Forrester Research, Inc. All rights reserved.

Agenda

• Economic demands on learning will continue

• Multigenerational workforce is the norm

• Business alignment is critical to survival

• Social media is an essential part of learning

• Recommendations


Agenda





• Recommendations


Employees need to get smarter faster

• Curtailed travel, fewer face-to-face training events, decreased custom production, and fewer training staff present a learning challenge

• Technology helps address the problem– Classroom content moves online

– Virtual classroom and webinar experiences grow

– Internal webcasts or podcasts developed by subject matter experts (SMEs)

– Rapid eLearning becomes the authoring tool of choice

– Off-the-shelf content provides multimedia learning

– Online knowledge centers provide worker information

– Social tools allow almost immediate connections


The meaning of eLearning expands

Source: August 2007 “Informal Learning Connects With Corporate Training Programs ”


ASTD data shows average learning expenditure as a percentage of payroll

Source: 2009 ASTD (American Society for Training and Development) State of the Industry Report


ASTD report shows slight pullback in learning expenditure per employee

Source: 2009 ASTD (American Society for Training and Development) State of the Industry Report


Agenda





• Recommendations


The complexion of the labor force is changing• The pool for skilled workers has shrunk

• Demographics make managing employees different

» 30 million Millennials are here and 46 million more are coming

» 46 million Gen Xers cannot replace retirees

» 78 million Baby Boomers will be retiring


Workers today expect. . . • Dynamic technology with social networking

• Flexibility of working remotely or from multiple locations

• Challenging and collaborative work

• Learning specific to the job context and easy to find

• Choices in career paths

• Attractive benefits and a good salary

• Diversity in the workforce

• Commitment to social responsibility and volunteerism

• Work/life balance


Employees Drive Their Own Learning

Source ; November 2008 “Informal Methods Challenge Corporate Learning”


Agenda





• Recommendations


Learning Becomes More Central To Company Processes

May 2008 “How To Create A Comprehensive, High-Impact Learning Strategy”


The close affinity between Learning and Performance

November 2008 “Informal Methods Challenge Corporate Learning”


Learning is an ongoing process


A portal provides online resources


Many Components Make Up Blended Learning

November 2008 “Informal Methods Challenge Corporate Learning”


Agenda





• Recommendations


Enter . . . social networking for learning

•Communities•Expertise location•Internal-type twitter•Blogs•Wikis•Instant messaging


Ernst & Young responds on Facebook


Nike provides dualNike provides dual--purpose handheld technology purpose handheld technology

Product information

Learning


Viewing more informal learning content

Source: www.towardsmaturity.org

http://www.towardsmaturity.org


Employee-generated video learning

• Modeled after YouTube, employees can:

– Train sales, customers, and field service on product features.

– Share video with business partners

– Capture corporate knowledge through expert interviews

– Train on processes to distribute expertise

– Celebrate sales wins to inspire and teach


We will have more blends of formal and informal learning

• Developing formal learning with an attached blog, a forum, or a rating

• Using informal learning resources to support formal course work

– Ask your social networks like Twitter and Facebook for information

– Use Twitter as a back channel during a live or virtual class

– Search employees for people with specific expertise

• Using wikis to improve content by collecting knowledge from a large group


Recommendations

• Closely examine the trends and develop those that make sense for your business

• Work toward seamless integration among the strategic HCM processes

• Provide resources for people to find information and learn on their own

• Make Web 2.0 part of your learning strategy

• Address the cultural change through executive support and a team of learning champions throughout the organization

Give us a call1-800-372-6207

Send us an email [email protected]

Visit our Websitewww.gotomeeting.com/corp

Follow us on Twitter@gototraining

Give us a call1-800-372-6207

Send us an email [email protected]

Visit our Websitewww.gotomeeting.com/corp

Follow us on Twitter@gototraining

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