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Global Internet Management Corp. (GIM) Training Philosophy & Methodology Karen Flam [email protected] Training & Development Specialist

Training Philosophy For Conference Jan 2010

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Global Internet Management Corp. (GIM)

Training Philosophy & Methodology

Karen [email protected]

Training & Development Specialist

Training Philosophy

A successful website requires a partnership.

We are here to empower you by providing the tools and the training you need.

GIM strives to provide accessible training to our clients and users in a language that is easy to understand.

The Successful Website• Up to the minute content

• 24/7 updates

• Self-service for every member of your community

• Individualized information

Each individual employee has an active role in shaping the company’s website. For your

website to be a success your employees need training.

Training Methodology

• GIM Client Accessibility• Web-based training• Self-Service Videos• Webinars (twice weekly)

• GIM Client Usability• Manuals• 24/7 Client Support via website• Live Chat

GIM Training Delivery Methods

• Just-in-time web-based training

• Help Function (icon)

• On-demand Videos

• Webinars (twice weekly)

Our training methods are both self-service and instructor led so that you get the exact

information you need, right when you want it.

Benefits of Training

• Increased Productivity

• Multiple employees can manage content

• Decreased Cost

• Self directed content - No “middle man” (no “bottle neck”)

Demo

• Sample Manual

• Sample Video

GIM website

GIM Contact Information

Karen FlamTraining & Development Specialist

[email protected]