Training In A Slow Down

2008© Oyster LearningVer 1.0

Training in a Slow DownRimy Oberoi – Founder

www.oysterlearning.com


I wish I was in HR at this time..............

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I wish I was in HR function right now......• I would be making a huge

difference• Yes I would have sleepless nights• I would hold the Company

together• I would take decisions which will

determine the lives of people and also of the company

• I would make things happen


This is where HR really really counts.......


To use a metaphor from war.......“in a struggling battle the only way to keep the morale of the soldiers up is to keep on involving them and developing

them”

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In a recent survey .....

A real inability to estimate the ROI on Training results in Training budgets being cut first and budgeted last

88% believe properly planned staff training can play a major role in addressing the challenges created by an economic slowdown.

Despite this, over half (57%) of those questioned say staff training is one of the first budgets to be cut during bad times.

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Key Principles of Training

During a down turn............Train to ...

To increase incremental and quantum productivity

To maintain moraleTo be ready for the better times

• Retain the best To get the message across – its

bootstrap time...

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As employeesUpskilling and Cross Skilling

important for survival• Increases Productivity• Helps in Multitasking

Group learn• Learning from Peers – not waiting for

the training dept to train you

Collaborative learning using technology very important• Keep up with the trends in your

function

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As CompaniesDifferentiated training to

motivate the bestUsing training as a reward and

motivation tool in place of monetary compensation

Using the most cost effective high on immediate return training tools

Use of technology, in house expertise, peer based learning and incremental learning

Training to Less for More

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Training Vendors Highly expensive faculty driven programs

are out Customised programs which leverage

technology will be asked for Modular or incremental Training will be

the need of the day Need to provide training services which

work on various platforms than a single methodology driven• Blogs • Virtual Instructor Led • Chat based On Job Mentoring • Podcasts & Webinars

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Some Training Tools which will sell

Chat based mentoring• Useful for companies which

employ a generation used to continous communication

• Training champions coordinating such efforts

• Internally driven• Useful for productivity training,

knowledge upgradation

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More Tools

5 minute Training Manager• Informal learning where a

knowledge or a skill is communicated by an expert within the group

• Problem solving sessions which help new employees to manage productivity issues can also be carried using this method

• Should be run by a well respected expert

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Even More ToolsPeer Learning

• Learning in groups . Colleagues sit together to share knowledge and skill and also methods to solve problems

• Increase group motivation• Needs to be monitored to ensure

that its not freewheeling and aimless• Clear thoughts need to collated

before hand and the same discussed

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Even more tools ...contd

Virtual Instructor lead training• Multi location access• Cheaper• As good as real with technology

such as CISCO telepresenceSaaS learning management

systems (LMS) minimizes the administrative overheads and the need to maintain reports

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Training by LevelsPre Hire Training

• Entry LevelProductivity Training

• Entry Level to Mid LevelLeadership Training

• Heads of Functions and BusinessesKnowledge Specific Training

• Individual Contributor roles which directly up revenues

o Saleso Technical Customer Service

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Productivity Training

Sales Call ConversionsCustomer Service ClosuresDeadline OrientationProblem SolvingDecision MakingCommunicating for

effectiveness

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What sort of leadership training?

Managing imminently stressful issues • Downsizing• Scaling down or completely closing

down projectsLooking at ways to stay afloat

• Manage Employee morale• Conserve Cash• Keep moving forward to tide over and

be ready for better timesRequires tremendous capability of

an unknown nature

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Leadership Training Methods – More focussedCoaching

• Cross Functional, within the organization

Mentoring• Skip Level Interaction

Peer interaction through forums which help to tackle industry issues• IT

o H1 B back lasho Offshoring versus onsite

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Collaborative Learning

We are in this mess together We need to stay together and

help each other to surviveLeverage

• Colleagues• Technology• External Networks• Social Learning networks


That’s it Folks!