TRAINING AND DEVELOPMENT

Practices at Infosys

BY:SWATI (54)

MEENAL (39)

“There is nothing training cannot do; Nothing is above its reach; It can turn bad morals to good, it can destroy bad principles and recreate good ones; it can lift men to angel ship.”

-Mark Twain

“Tell me and I forget, teach me and I remember, involve me and I learn.”

- Benjamin Franklin

FOOD FOR THOUGHT

In the field of human resource management, Training and Development is the field concerned with organizational activity aimed at bettering the performance of individuals and groups in organizational settings. It has been known by several names, including employee development, human resource development, and learning and development.

INTRODUCTION

Develop the competences of employees and improve their performance 

Help people to grow within the organization so that its future needs for human resource can be met from within 

Reduce the learning time for employees starting in new jobs on appointment, transfers or promotion and ensure that they become fully competent as quickly and economically. 

OBJECTIVES OF T & D

Organizational objectives Assessment of Training needs Establishment of Training goals Devising training program Implementation of training program Evaluation of results

TRAINING PROCESS

On the job training

o Orientation Trainingo Job instruction trainingo Apprenticeshipo Internshipso Job rotationso Coaching

Off the job training

o Vestibule Trainingo Demonstrations &

Exampleo Lectureso Audio-visualso Programmed Instruction

(PI)o Computer-Assisted

Instruction (CAI)o Simulationo Conferenceo Case Studieso Role Plays

TYPES OF TRAININGS

Formal evaluation: uses observation, interviews, and surveys to monitor training while its going on.

Summative evaluation: measures results when training is complete in five ways:

o Reactiono Knowledgeo Behavioro Attitudeso Productivity

EVALUATION

TRAINING NEED ANALYSIS @ INFOSYS

Organizational Needs Analysis

Job Needs Analysis

Person Needs Analysis

TRAINING & DEVELOPMENT INITIATIVES @ INFOSYS

Technical training by Education & Research department

Quality Process Training

Personal Effectiveness and Managerial Programs

ILI: The Infosys Leadership System

9-PILLARS OF ILI1) 360 degree feedback2) Development assignments3) Infosys Culture workshops4) Development relationships5) Leadership skills training6) Feedback intensive programs7) Systemic process learning8) Action learning9) Community empathy

BENEFITS OF TRAINING Competitive advantage to the firm Removes performance deficiencies Reduces accidents, damage, errors and wastage Improves productivity and profits Improves satisfaction and morale Reduces absenteeism and turnover Helps in knowledge up gradation Helps meet future personnel needs Improves the image of the organization

THANK YOU!!