TOT-BFSI

Training & Development

NIIT Foundation

BFSI TOT- Agenda Dec 2nd : Tuesday Dec 3rd : Wednesday

Ice Breaker Recap

Defining Objective Communication and CS

Content Overview Selling skills

Lunch Break Methodology of Training

BFSI Overview Lunch Break

Business Correspondent

Model

Methodology of Training Cont.

AML and KYC norms Mock

Financial services and

Planning

Q & A

Service Channels & Products

Insurance & Banking Exit Test

Objective

• Clarity on content of BFSI Course

• Basic Banking & Insurance Concepts

• Methodology of training

Content

Basic It

Communication with Impact

Customer Service

BFSI Overview

Professional Skills

Basic Finance Concepts

Financial Inclusion

Indian Rural Economy

Selling Skills

Delivery Channels

Financial Products

Transactions

Policy

Document

Banking Concepts

• Evolution of Money and Banking

• Financial Intermediaries- Deposit & Loans

• Services

• AML and KYC norms

• Financial Planning

• Business correspondent Model

• Indian Rural Economy

• Service Channels

Evolution of Money

E-

Money

Plastic

Money

Paper Currency

Metallic Coin

Barter System

Evolution of Banking

• Indigenous reign

• Direct intervention of state

• Liberalization

• Transition

• Globalization

• Technological innovation

Principles of Banking

• Liquidity

• Safety

• Profitability

• Secrecy

• Service Quality

Regulatory Framework

• SEBI: Securities and Exchange Board of India

• RBI: Reserve Bank of India

• IRDA: Insurance Regulatory & Development

Authority

• PFRDA: Pension Fund Regulatory &

Development Authority

Types of Banks

• Public

• Private

• Cooperative

• Foreign

• Regional Rural

Financial

Intermediaries

Organized

Sector

Banks

Deposits Loan

Insurance MF and NBFCs

Un-Organized

Sector

Individual

Money

Lenders

Chit Funds,

Nidhis

Deposits and Loans

Deposits

Term

CASA

RD

& FD

Loans

Working Capital

Agricultural

Property

Education

Services Offered by Bank

Deposits: Cheques, DD, ETF, debit & credit cards

Loans

TPD

Gold Coins

Government Bonds

AML & KYC

• Anti Money Laundering

Placement

Layering

Integration FIU

KYC

• Documents required for KYC

• Identity Proof

• Address Proof

• Common Documents

Financial Planning

Other Investments

Land

Property

Gold etc

Business Correspondent Model

SHG- Self Help Group

JLG-Joint Liability Group

Delivery Channels

SCB-Smart Card Banking

Financial Products

• Bank Deposits and Credits

• Insurance

• Mutual Fund

• Micro Insurance

• Pension

BC Transaction

Selling Skills

Slides of the course

Mock And Exit Test

Nominated Trainer Center 2nd Dec 3rd Dec Mock(10) Written(40) Total Percentage Certification Status

Gulshan Civil Lines P P 8.1 16.5 24.6 49.2 Not Certified

Prerna Paharganj P P 6.2 15 21.2 42.4 Not Certified

Sheena Nizamuddin P P 5.8 14.5 20.3 40.6 Not Certified

Zakir Dasna P P 6.4 12.5 18.9 37.8 Not Certified

Pujya Hoshiyarpur P A 0 0 0 0 Not Certified

Upasana Madanpur Khadar A A 0 0 0 0 Not Certified

Vandana New Ashok Nagar A A 0 0 0 0 Not Certified

Divya Gurgaon P P 6.2 12 18.2 36.4 Not Certified