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Titan - a very brief Introduction Since 1984 we have successfully supported fire systems installed in many premises types from modern to some dating back to the 16 th century

Titan presentation 30 years on !

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Page 1: Titan presentation   30 years on !

Titan - a very brief IntroductionSince 1984 we have successfully supported fire systems installed in many premises types from modern to some dating back to the 16th century

Page 2: Titan presentation   30 years on !

Titan - a very brief IntroductionOur experience is very broad – i.e. we inspect test and maintain fire systems for Europe's largest waste reclamation & recycling operator in the UK

Page 3: Titan presentation   30 years on !

Titan - a very brief IntroductionOur clients include emergency services such as LFB HQ, British Transport Police, Met Police, Highways Agency, & NHS Hospitals

Page 4: Titan presentation   30 years on !

Enough Trumpet BlowingWell just a bit more – Our clients operate in health labs, data centres, hotels, sports stadia, distribution, warehousing, public entertainment, and so on.……

Page 5: Titan presentation   30 years on !

So, Mr Titan,

Why Should I Buy From You ?

Page 6: Titan presentation   30 years on !

Why Should I Buy From You ?False alarms cost millions of pounds every day – in wasted manpower and reputation. Soon even more as LFB announce attendance charges for false alarms ? We protect our clients safety, their reputation, and costs.

Page 7: Titan presentation   30 years on !

Why Should I Buy From You ?False alarms are caused by any one, or a mix of: Inadequate design, poor installation, insufficient after care, ineffective management – Our engineers are trained & competent to take positive action when issues are discovered

Page 8: Titan presentation   30 years on !

Why Should I Buy From You ?There are no short cuts. Reputation is everything. Wherever we operate, we pride ourselves on giving our customers trustworthy & great service.

Page 9: Titan presentation   30 years on !

Our 30 year experience means we supply the appropriate system applicable to the application & risk. We have no bias to product & we know what Works

Why Should I Buy From You ?

Page 10: Titan presentation   30 years on !

Once a service contract is signed up, we agree a forward visit schedule to suit your requirements – our engineers have direct booking contact

Why Should I Buy From You ?

Page 11: Titan presentation   30 years on !

We can agree & deliver a custom report format, subject to site / contract size, & fix a review plan to suit the client – Agenda examples may include -

• Health & Safety Inductions • Financial Performance to plan• Corrective maintenance – progress to plan• Outstanding remedial works – awaiting instruction• Project works – Fire Risk Assessment Review / upgrades / isolations / Repairs• Asset lifecycle reporting• AOB

• All of which may be defined and agreed within mobilisation period

Why Should I Buy From You ?

Page 12: Titan presentation   30 years on !

We build in time to talk & review progress throughout the term Why Should I Buy From You ?

Page 13: Titan presentation   30 years on !

• We do this simply by keeping in touch with our clients straight after most site visits • Here’s a selection of genuine client comments from January 2014

• “All OK – No Problems here” • “No faults - All OK” • “No issues”• “Very professional and polite”• “Thanks for calling – all good” • “Were happy with the service” • “So far so good – no problems”• “Nothing to report – good or bad”• “Dan’s here what could go wrong?”• “All’s Well Thanks For The Call”

Here's the people that make the calls from our office

Why Should I buy From You ? Communication is the relationship. We are judged by price & reliable service – no more no less

Page 14: Titan presentation   30 years on !

• As a focused specialist, our reporting lines are very flat. This gives clients access to -

Why Should I buy From You ? About Titan

• 32 staff - 16 engineers, 1 MD, 2 Sen Managers, 2 Supers, 6 Admin, 3 Sales, 1 QA

• Trade Association Membership FIA, BSC, RIFA

• Certificated for competency & quality by NSI (Fire & Security Gold), ECA, & Achilles• Insurances of £10M Public - £5M Employers - £2M PI • All service staff are CRB Level 1 approved (SLAM/Met & BTP/Home Office)

• Competent specialists also partner with us for Fire Risk Assessment & Strategy• Accredited for FirePro, Gent by Honeywell Elite Systems Integrator

• Royal Berks Fire & Rescue (training) are our partner for staff fire safety training• Access Control, CCTV Systems support when “open protocol”• 30 Years of independent experience

• Accredited Health & Safety Management Safecontractor & Constructionline

Page 15: Titan presentation   30 years on !

Now Will You Buy From Me ?