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From SMX East 2013 - Tips from eBay Enterprise on Using Ad Extensions by Tara Siegel #SMX #24D
Citation preview
SMX PRESENTATION
Improve Your PPC Results With Images, Offers & Other Ad Extensions
PROPRIETARY & CONFIDENTIAL
WHAT WE KNOW…
• Ad extensions are a fantastic way to customize and update our current
ad copy to be more relevant by device, location, or search intent.
• Google and Bing are working to bring us even more ad extensions
based on search query and current organic listings.
• The more granular the sitelink the better.
PROPRIETARY & CONFIDENTIAL
GRANULAR VS. VAGUE TEST
We changed sitelinks from general terms like ‘schedule appointments’, ‘ find
tires’ and ‘ find services’ to more specific ‘synthetic oil change’, ‘ basic oil
change’, and ‘oil change savings’
Results:
• CTR increased by 0.8%
• Conversion rate increased
by 0.9%
PROPRIETARY & CONFIDENTIAL
COMMUNICATION EXTENSIONS
Added communication extensions as a beta per client request.
Results:• >100 total email submissions in 9 months.
• Savvy customers are not likely to give an email for nothing
• From a high level- this was not the best use of the adspend
PROPRIETARY & CONFIDENTIAL
COMMUNICATION EXTENSIONS:
GOOGLE COMMUNICATION
Opted in customers are added to a shared Google
Document sent via email to client/agency
PROPRIETARY & CONFIDENTIAL
IMAGE EXTENSIONS
PROPRIETARY & CONFIDENTIAL
• Image Extensions
– Tested in 5th largest holiday so we could have educated, scalable results for
largest holiday.
– Image extensions appeared with only 0.2% of ads
• Meaning 8100 impressions total on image extensions campaign
Results:
• CTR jumped from 2.8% to 5.3%
• no significant raise in conversion rate
• We will leave running for Q4 to test holiday CTR and Conversion rate
IMAGE EXTENSIONS
PROPRIETARY & CONFIDENTIAL
EXAMPLE: REVIEW EXTENSIONS
From Google: It's important, both for you and for users, that the reviews provided be high-quality:
• Content displayed in review extensions must come from a reputable 3rd party source,
and must comply with standard AdWords policies.
• It’s your responsibility to ensure that you’re allowed to use a specific review in your
ads.
• To protect users and other businesses from deceptive claims, we use automated and
human-based systems to confirm the validity and policy compliance of all review
extensions.
PROPRIETARY & CONFIDENTIAL
BING- MOBILE CALL EXTENSIONS
Bing call extensions
PROPRIETARY & CONFIDENTIAL
BING- DESKTOP LOCATION EXTENSIONS
Bing location extensions
Click to Bing maps directions extension
WHAT'S NEXT
Improve Your PPC Results With Images, Offers & Other Ad Extensions
PROPRIETARY & CONFIDENTIAL
LAYER APPROPRIATE EXTENSIONS
Image
Social
Communication
Sitelink
PROPRIETARY & CONFIDENTIAL
MOBILE: PLA
PROPRIETARY & CONFIDENTIAL
MOBILE: LAYERED SITE EXTENSIONS
Click to call
Click to Google Maps
PROPRIETARY & CONFIDENTIAL
FACEBOOK IMAGE TEST
• Based on success of specific images as image extensions we were
able to make the following assumptions about our paid facebook posts.
– Images that drew clicks from image extensions should work as photo
page posts.