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t ips f or t ips f or Small Business Small Business Owner s Owner s How to successfully thrive in the “Beehive” of small business How to successfully thrive in the “Beehive” of small business Hilary Thompson Hilary Thompson The Out and About The Out and About Therapist.com Therapist.com

Tips for Small Business Owners

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Page 1: Tips for Small Business Owners

t ips f or t ips f or Small Business Small Business

Owner sOwner sHow to successfully thrive in the “Beehive” of small businessHow to successfully thrive in the “Beehive” of small businessHilary ThompsonHilary ThompsonThe Out and About The Out and About Therapist.comTherapist.com

Page 2: Tips for Small Business Owners

It’s all about RelationshipsIt’s all about Relationships

Sometimes when we are in business we forget that no matter what our business, in the end it is all about the people.

Page 3: Tips for Small Business Owners

The relationships we have The relationships we have at workat work

Are as importantAre as important

as the as the relationshipsrelationships

we have in our we have in our

home lifehome life

Page 4: Tips for Small Business Owners

Your StaffYour Staff

• You want good staff so pay them well, if you pay peanuts you will usually get monkeys

• Hire people that are not

just qualified for the job,

but are people that you

like. Small business people

spend a lot of time together

Page 5: Tips for Small Business Owners

Set boundariesSet boundaries• Let your staff know what is expected of

them e.g. what is acceptable in the way that they dress and how you expect them to behave when at work.

• Address big issues that

arise immediately.

• Allow your staff to feel

comfortable talking to you

about issues that are

bothering them.

Page 6: Tips for Small Business Owners

Your Greatest AssetYour Greatest Asset

• Look after your staff they are your business’s greatest asset…• get to know your staff and show them that you care about their welfare….• appreciate their contribution to making your business successful and let them know.

Page 7: Tips for Small Business Owners

Supporting Your StaffSupporting Your Staff• Follow your own rules and never ask your

staff to do something that you would not do yourself.

• Support your staff members when they are going through a difficult time in their home life.

• Acknowledge birthdays, weddings etc.• Christmas is a good time to say “Thanks for all your hard work”.• A “Thank You” at the end of the week is nice too.

Page 8: Tips for Small Business Owners

Being a Boss is not always easyBeing a Boss is not always easy

• Sometimes you have to fire a staff member, be clear with your reasons and follow the

procedures set down by your workplace government body

• If you have to fire someone for inappropriate or illegal behaviour, remember to support your staff through what can be a difficult time.

Page 9: Tips for Small Business Owners

Your BusinessYour Business• Do you have a vision for

your business?• Do you share your vision

with your staff and find out how they see your business going into the future?

• Do you encourage your staff to put forward their ideas for growing your business into the future?

Page 10: Tips for Small Business Owners

For success in the “Beehive” of For success in the “Beehive” of Small Business You need to….Small Business You need to….

• Take care of yourself.• Take care of the people who work for you.• Take care of your customers/clients.• Build healthy relationships that endure.• Be passionate about what you do and share that

passion. • Have a vision for what you want to achieve in your

business and share your vision.• Be brave enough to admit when you are wrong

and ask for help when you need it.Hilary ThompsonHilary Thompson The Out and About Therapist The Out and About Therapist

Relationships Coaching Business & PersonalRelationships Coaching Business & Personal