37
Tiered Response for Video Intrusion Alarms A “win” for everybody

Tiered response apr 2011

Embed Size (px)

Citation preview

  • 1. Tiered Responsefor Video Intrusion AlarmsA win for everybody

2. HOV Lane for Video AlarmsNew Alarm Systems Create Policy Opportunity:Priority Response to Video Intrusion AlarmsBenefits:Arrests, Efficiencies, Cost SavingsGoal Adopt Priority Response as Formal Policy:1. Create new code in CAD in Dispatch Center2. Create email address in Dispatch Center3. Draft formal policy announcement. 3. Enhanced Video Alarms are:NOT surveillance This is an "incremental step" in technologydoing exactly what intrusion alarms andcentral stations have always done:Detect and Notify. Video intrusion alarm systems go beyondtraditional Detect and Notify practices,providing visual confirmation of whatcaused the alarm. 4. What Are Video Intrusion Alarms?1.Alarm signal with videoclip is transmitted to acentral station.2. Operator confirms ifan intruder is presentand calls owner.3.operator dispatchesconfirmed alarm forpriority response. www.priorityresponse.info 5. Video Intrusion Alarms are: NOT to identify an intruder NOT 24/7 surveillance video NOT to provide "live video" on demand NOT self-monitored by the consumer MONITORED by a qualified UL listedCentral Station 6. Video Intrusion Alarms:Why now? Video Intrusion Alarm Systems have becomecost effective, competing with non-video systems. Affordable for the residential consumer and smallbusinesses, not just large businesses. This is not aservice for the rich. Law Enforcement is under budgetary pressures,seeking new efficiencies. 7. Video Intrusion Alarms are: Vendor Neutral Dealer/Installers:Security dealers and system integrators have access to many video intrusion alarm systems - none are unique. Central Stations:Ability to monitor many types of video intrusion alarms - none are unique. 8. Vendor Neutral:Three Technologies - Many Mfgrs1. CCTV with2. Hybrid Alarms withPixel Detection integrated CCTVAlarm Panel Video Module3. Standalone 9. How does Response work? 2 ConfirmingOwner phone callsMonitoringSquad Car AlarmStation Priority ResponseQueue PSAP1. Event A PSAPPSAP 2. Event B EventDispatcherCAD Call Taker 3. Event C 10. Case Study Phoenix Central Station operatorviews what caused thealarm Video clip can be sentto 911 center and/orsquad car 11. 40 arrests 4 months 12. Case Study Detroit 13. 60 arrests 6 weeks ArrestedVandals withSchool PipesSledge Hammers 14. Multiple Arrests/Many SitesNo Prosecution Needed Substation Arrest Winter Copper Theft Theft of GroundingAt Utility Yard Rods 15. Proven in Remote Sitesarrests4-Wheeler IntrudersArrestedFenced Compound Construction Sites 16. Proven in Remote Sites Copper Thieves Desert HeatConstruction Sites 17. It already works! Seattle 11 dispatches/11 arrests Multiple Central Stations 50% Videofied alarms = arrests 18. Enhanced Video Alarms:They Work All three technologies work anddeliver instant video for immediateresponse: Arrests Efficiencies Officer Safety 19. 3 Steps to PriorityResponse1. Create new alarm code in PSAP (Public Safety Answering Point) CAD (Computer Aided Dispatch)2. Create email address to receive video clips from Central Station3. Formal announcement of PSAP policy to consumers/industry 20. Simple Press ReleaseFormal AnnouncementThe ______ Police Department has designated alarmsconfirmed as crimes in progress for prioritydispatch. We will continue our existing response policyfor standard alarm systems. 21. Sheriff Support 22. Policy is being adoptedWhile Calhoun County sheriffs deputies willcontinue our current policy of respondingimmediately to all intrusion alarms, we believe thatenhanced video alarms offer enhanced protectionto you and help us in our efforts to keep CalhounCounty citizens safe and protect their property.Sheriff Larry Amerson, Calhoun County 23. Industry Support 24. APCO Support 25. Case Study Boston Leading companies inthe Greater Boston areatogether Meeting with the PSAPmanager Worked with the CADprogram and IT (email) 26. Boston PSAP Meeting WayneWayneAmerican AlarmASGAlarm Alarm StanleySystems Security SystemsSecuritySecurity Industry Support 27. Case Study Boston Alarms were Priority 3 2 new alarm codes in CAD VAC = Video Alarm Commercial VAR = Video Alarm Residential Special email address forVideos 28. Boston PSAP Video AlarmActual Video alarm 29. Case Study Los Angeles Leading companies inSouthern California areatogether Meetings with theSouthern CaliforniaPSAP managers Worked with the CADprogram and IT (email) 30. Orange County PSAPCMS StanleyMonitoringSecurity 31. Los Angeles PDthe LAPD implemented a revised Burglar AlarmDispatch Policy to make optimum use of limitedpublic safety resources. A verified burglar alarmwill be dispatched as a high priority call. 32. Baltimore PSAP Stanley Stanley Security SecurityVector ASGSecurity 33. Boise PSAP Idaho Alarm Assn. 34. Call to action:1. Create new response code in dispatch CAD with higher priority response level.2. Email address in the dispatch center where participating central stations can send videos.Example: [email protected]. Formal announcement of policy change to community. 35. For more information: Review videos of actual apprehensions: www.apprehensions.videofied.com www.priorityresponse.info 36. Proven Budget-friendly Infrastructure Protection Cordless MotionViewerPIR Motion Sensor Wireless Video AlarmSystem Up to 24 Viewerson a single system 4 yearNight Vision BatteryDigital Camera Infrared Illuminators 37. Sheriffs Endorse