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R Responsible to perform the task
A Accountable for the task being completed
C Consulted with prior to the activity being performed
I Informed that the task has been completed
Step Task R A C I
1 Create Project Charter DJ, JK JK TS, MO
2 Distribute Charter for comments JK JK DJ, TS
3 Schedule approval meeting DJ, JK JK TS
4 Lead approval meeting JK, TS TS
5 Schedule project kickoff session DJ JK TS TS
6 Distribute approved Charter DJ TS JK, MO
Stage ActionCatalyzing Leadership’s task of bringing an abstract idea to concrete
fruition
Encoding The Champion’s task of clearly communicating the need for change
Imagining The leader’s words become ideas in the minds of close followers
Uniting Once the vision of change becomes clear to a few key people, it quickly becomes visible to others
Fitting Organizational leadership is engaged to seek out and address parts of the enterprise that do not align with the vision
Gelling Leadership drives the change through all levels of the organization and instilling into the culture
Robbins, Harvey and Michael Finley. Why Change Doesn’t Work. New Jersey: Peterson’s, 1996.
Business Strategy
HR Strategy
BEGINNING IMPROVING SUCCEEDING LEADING
Year OneStandardization
Year TwoStablization
Year ThreeIntegration
Year FourAcceleration
1 2 3 4 5 6 7 8 9
Part/Process Failure ModeFailure
Effects
Severity
[1 - 10]Causes
Frequency
[1 - 10]Controls
Prob of
Detection
[1 - 10]
RPN [1 -
1000]
(Sev * Freq *
Prob)
Integration Lack of DataLoss of
Function9
Incompatible
Systems4 Full Review 9 72
Lack of DataLoss of
Function7 Missing Info 8 Data Owner 9 112
Training Missed EEsLack of
Knowledge5 New hires 3
New hire
report2 30
Missed EEsLow
Adoption4
Poor
communication5 Testing 5 100
Failed
Execution
Lack of
Knowledge5 Poor Trainer 1 References 2 10
ProjectCartoon.com
CUSTOMERS
INTERNAL EXTERNAL
Quality Delivery
Cost
Service and Safety
CorporateResponsibility
Secondary Objective
Secondary Objective
Y X – Level 1 X – Level 2
Secondary Objective
Primary Objective
Goal
Goal
Goal
Goal
Cost of Ownership
Implementation
Y X – Level 1 X – Level 2
Vendor Relationship
HRIS Replacement
Ease of Integration
Ample Training
Robust Functionality
Low Complexity