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Jean-François Martin The state of corporate philanthropy: A McKinsey Global Survey Corporate philanthropy can help companies meet consumers’ rising expectations of business’s role in society, say respondents to a McKinsey global survey. However, only about a fifth of all respondents say that philanthropic programs at their companies are meeting social goals and stakeholder expectations. At these companies, philanthropy programs are more likely to address social and political issues relevant to the business, to be collaborative, and to meet any business goals companies have for them. Another small group of respondents say they intend their philanthropic programs to go beyond enhancing company reputation by addressing concrete business goals, such as learning about potential new markets.

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  • 1. The state of corporate philanthropy:A McKinsey Global Survey Jean-Franois MartinCorporate philanthropy can help companies meet consumers rising expectations of businesss role in society,say respondents to a McKinsey global survey.However, only about a fifth of all respondents say that philanthropic programs at their companies are meetingsocial goals and stakeholder expectations.At these companies, philanthropy programs are more likely to address social and political issues relevant to thebusiness, to be collaborative, and to meet any business goals companies have for them.Another small group of respondents say they intend their philanthropic programs to go beyond enhancingcompany reputation by addressing concrete business goals, such as learning about potential new markets.

2. 2The state of corporate philanthropy: A McKinsey Global SurveyConsumers growing expectations of companies make corporate philanthropy moreimportant than ever. But many respondents to this survey say their companiesarent meeting social goals or stakeholder expectations very effectively. Companiesthat are doing well are taking a more strategic approach.Corporate philanthropy can be analready more likely to involve collaborationeffective tool for companies that are tryingwith other companies. Finally, these companiesto meet consumers rising expectations of are much likelier than others to say they arethe role businesses should play in society, say achieving any business goals they have set forrespondents to a McKinsey global survey.1 their philanthropy programs in addition toThe survey also suggests, however, that social goals.companies arent using that tool as well as theycould. Executives doubt that their philan-A small group of respondents say their com-thropy programs fully meet their social goals panies are reaching beyond traditional corporateor stakeholders expectations for them. goals for philanthropy programssuch asenhancing the companys reputation or brandAbout a fifth of the respondents say theirto pursue more concrete business goals, suchcorporate philanthropy programs are very or as gaining information on potential markets.extremely effective at meeting social goals Their approach to focusing the programs alsoand stakeholder expectations. Their companies differs from the approach at other companies.take a somewhat different approach thanothers do: their programs are more likely toaddress social and political trends relevantto the business and to be influenced bycommunity and business needs. Executivesat these companies expect their programsto become more global and say that efforts are1The McKinsey Quarterly conducted the survey in January 2007 and received responses from 721 executives around the world74 percent of them CEO s or other C-level executives. The data are weighted to reflect the proportional representation of segments in the total population.Jan 2007 McKinsey Quarterly survey on corporate philanthropy 3. 3 Why give?Companies and consumers have long seen offshoring, obesity, excessive consumer debt,corporate philanthropy as a way for companiesenvironmental sustainability, and the governanceto benefit the communities where they areof resource-rich, low-income nations. Althoughlocateddonating funds to local schools, hos-todays expectations are wide-ranging, three-pitals, and orchestras, for example. In recent quarters of the executives who responded to thisyears, however, as societys expectationssurvey say corporate philanthropy is at leastof companies have risen2 and as many somewhat effective in meeting the expectations.companies have begun operating in more far-flung locations, they are expected to address In addition to social goals, the vast majoritya growing list of needs. Companies that of companiesnearly 90 percentnow seek20 years ago were held accountable only for business benefits from their philanthropydirect, contractually specified, or regulated programs as well. When respondents were askedconsequences of their actions today findwhat business goals they try to reach throughthemselves held accountable for the consequencesphilanthropy, they most often say their goalsof their actions in areas as disparate as include enhancing the corporate reputation2See Assessing the impact of societal issues: A McKinsey Global Survey, November 2007; and CEO s as public leaders: A McKinsey Survey, January 2007, both available on mckinseyquarterly.com. Jan 2007 McKinsey Quarterly survey on corporate philanthropy 4. 4or brand (Exhibit 1). And some 80 percent goals, such as building knowledge aboutof respondents say finding new business potential new markets and informing areasopportunities should have at least some role in of innovation. Respondents from com-determining which philanthropic programspanies with these goals are likelier than othersto fund, compared with only 14 percent whoto say business concerns should play a rolesay finding new business opportunities should in determining funding for philanthropic pro-have no weight. grams. Also, their philanthropic programsare much more likely to address at least someIt is notable, however, that some 30 percentof the social and political issues relevantof the responses to the question asking to their businesses; nearly two-thirds say theyabout business goals indicate that some com-currently do, compared with just under halfpanies are trying to reach very concreteof all respondents. Survey 2008 Corporate philanthropy Exhibit 1 of 8 Glance: Exhibit title: Business goalsExhibit 1Business goals In addition to the social benefits of your companys corporate philanthropy programs, which, if any, of the following business goals does your company try to reach with How successful have you been at those programs? achieving these goals? % of respondents,1 n = 721% of respondents, n = 638 Enhance corporate reputation 70 and/or corporate brand Extremely, very Build employee and/or leadershipsuccessful44 capabilities and skills 14 Improve employee recruitment42 and/or retentionA little, not at 29 57 Differentiate itself from all successful Somewhat38successful competitors Manage current or future risk 19 Build knowledge about potential 16 new markets or products Inform areas of innovation for 15 existing products, services Meet industry norms12 We do not try to reach any business goals with our corporate12 philanthropy programs1Respondents could select more than 1 answer; those who answered other are not shown.Jan 2007 McKinsey Quarterly survey on corporate philanthropy 5. 5What matters, who matters, and where companies are giving insteadExecutives overall say their companies are muchSurvey 2008they expect will affect shareholder value thelikelier to address a broad mix ofphilanthropyCorporate local issues most (Exhibit 2). The mix of issues addressedwith their corporate philanthropy 8, part 1Exhibit 2 of programs than varies across industries and regions, but theto address the social and Glance: political issues that overall difference remains.Exhibit title: Top issuesExhibit 2, part 1Top issues% of respondents,1 n = 721 Of the following social and political issues, which are likely to have the most impact, positive or negative, on shareholder value for companies in your industry over the next 5 years? DevelopingTop 3 issues Total Asia-PacicEurope marketsNorth America Environmental issues, including4659 534736 climate change Health care, other benets 279 1517 48 for employees Privacy, data security2421 22 1531 Political inuence and/or political 1918 182218 involvement of companies Demand for healthier or17 21 142218 safer products Workplace conditions, safety 172420229 Job losses from offshoring 1414 161015 Affordable cost of products for14 22 11 1914 poor consumers Demand for more ethically14 181518 10 produced products Pension, retirement benets135 18 713 Ethical standards for1316 1511 10 advertising, marketing Demand for more investment 11 1610 18 8 in developing countries Opposition to foreign 1010 910 10Survey 2008 freer trade investment and High level of senior-executiveCorporate philanthropy 10 6 10 10 10 pay, other compensationExhibit 2 ofstandards 2 Human-rights8, part 87 7 146Glance:Exhibit title: Top issues 1Respondents could select more than 1 answer; those who answered other or dont know are not shown.Exhibit 2, part 2Top issues% of respondents,1 n = 721 Which, if any, of the following issues are you currently addressing with your corporate philanthropy programs? Top 3 issues Education75 75 66 75 83 Community 58 61 53 56 63 Economic development524948 61 54 Environment 52 59556641 Civic, public affairs 51 52 47 5952 Health, social services48 4247 5249 Culture, arts47 4246 5446 1Respondentscould select more than 1 answer; those who answered other or dont know are not shown.Jan 2007 McKinsey Quarterly survey on corporate philanthropy 6. 6 One explanation may involve the interests ofimproving employee recruitment and retention employees. Respondents most often cite this are the ones most related to employees and stakeholder group as important in the way their to local communities (ranked second among companies think about their roles in societythe stakeholder groups addressed most often). and as the group companies most often address In addition, interviews conducted as part with corporate philanthropy programsof our research into philanthropy3 suggest that (Exhibit 3). Further, companies may be meetingcompanies see addressing local community other business needs with the programsneeds as an indirect way to highlight a com- they fund. The business goals most often cited panys good intentions to groups such as board enhancing the companys reputation or members, shareholders, and regulators. brand, building employee capabilities, andSurvey 2008Corporate philanthropyExhibit 3 of 8Glance:Exhibit title: Employee-driven philanthropy Exhibit 3 Employee-driven % of respondents who selected stakeholder for given category,1 n = 721 philanthropy 50Employees45 Local communities4035 Stakeholders addressed 30Organized labor by companys corporate25 Nongovernmental philanthropy programsConsumers Shareholders/investors organizations (NGOs)20Media and opinion leaders15Governments/regulators Board members/ board of10 directors No particular stakeholder5 Suppliers005101520 2530354045 50 Stakeholders with greatest impact on way company thinks about its role in society 1Respondents could select more than 1 answer; those who answered other or dont know are not shown.3Interviews were conducted with 21 CEO s from around the world between December 2007 and February 2008. The interviews and this survey are both parts of a research collaboration between McKinsey and the Committee Encouraging Corporate Philanthropy. Jan 2007 McKinsey Quarterly survey on corporate philanthropy 7. 7Similarly, addressing social and political the importance of branding as a business goal,trends and other business needs is not notably that only 22 percent of respondents say thatimportant when companies consider whichvisibility leading to brand strength plays a roleprograms to fund. Respondents are far less in determining the focus of their programs.likely to cite factors such as alignment withRespondents at companies whose philanthropybusiness needs, stakeholder interests, and evenprograms include concrete business goals,the ability to leverage the companies exist-in contrast, are nearly twice as likely as the fulling capabilities or assets than they are to saygroup of respondents to say they considerthey base choices on employee interests and thealignment with business needs when focusingpersonal interests of CEOs and board mem-their programs.bers (Exhibit 4). It is particularly notable, given Survey 2008 Corporate philanthropy Exhibit 4 of 8 Glance: Exhibit title: Dening factorsExhibit 4Defining factors % of respondents,1 n = 721 Which 3 of the following considerations, if any, have the most weight in determining the focus of In what areas of corporate philanthropy is your corporate philanthropy programs?the CEO involved? Personal interests of CEO/ Setting overall direction5845 board members Employee interest 37 Making specic funding decisions49Serving as public face; engaging Local community needs 3747in external communications Alignment with business needs 23 Communicating internally 41 High visibility contributing toActing as role model3822 brand strengthFacilitating and making sure Stakeholder interest 2037resources are in place Highest potential for social impact19Executing individual programs17CEO is not involved in Corporate tradition19 6corporate philanthropy Option to leverage existing 11 corporate capabilities or assets Natural-disaster response 10 Global giving trends4 Shareholder pressure4 Competitors giving 21Respondentscould select more than 1 answer; those who answered other or dont know are not shown.Jan 2007 McKinsey Quarterly survey on corporate philanthropy 8. 8What effective companies do differentlyWhatever the business goals of their philan- Still, roughly one-fifth of respondents say theirthropy programs, more than 80 percentcompanies are very or extremely effectiveof respondents say they are at best only some- at meeting social goals, addressing stakeholderwhat successful at meeting them. Respon- interests, or both. These executives are alsodents are slightly more positive about how wellmuch likelier to say stakeholders are giving theirtheir philanthropy efforts meet social goals companies the credit they deserve (some three-or stakeholder expectations (Exhibit 5). Further,quarters say so). Yet these companies arentwhile just over half of the respondents sayaddressing a different mix of issues than others,their stakeholders give their companies the credit and they, too, are more likely to addressthey deserve for their philanthropic pro-the local community with their philanthropicgrams, one out of four dont know the answer efforts than the communitys importance asto that question.a stakeholder would seem to warrant. Survey 2008 Corporate philanthropy Exhibit 5 of 8 Glance: Exhibit title: Dubious about effectivenessExhibit 5Dubious about% of respondents, n = 721 Slightly,effectivenessTo what extent . . .Extremely, very Somewhatnot at all Dont effective effective effectiveknow . . . are your corporate philanthropy programs effective overall in meeting204723 10 their social goals? . . . are your corporate philanthropy programs effective overall at 48 1925 8 addressing the concerns of your preferred stakeholders?Jan 2007 McKinsey Quarterly survey on corporate philanthropy 9. 9Where these companies differ is in how much community needs (47 percent compared withmore they align their philanthropic programs38 percent) and alignment with businesswith the social and political trends that are objectives (31 percent compared with 23 per-most relevant to their businesses: 71 percent cent) when they decide how to focus theirsay their companies are addressing some corporate philanthropy programs. And theyor all of the relevant trends, compared withare much more likely to collaborate with53 percent of respondents who rate theirother companies on philanthropic programsprograms as less effective. These effective com-and to believe that their programs will becomepanies are also likelier to consider localincreasingly global (Exhibit 6).Survey 2008Corporate philanthropyExhibit 6 of 8, part 1Glance:Exhibit title: Somewhat relevantExhibit 6, part 1Somewhat relevant % of respondents1 Overall, n = 721 Respondents who consider their corporate philanthropy programs very/extremely effective at addressing stakeholder concerns, meetingDo your companys corporate philanthropy programs social goals, n = 100address the global social and political issues that are mostrelevant to the companys business? Programs address some or all of most54 relevant social, political issues71 Programs address some social, political21 issues, but not most relevant ones12 Programs do not address most relevant 13 social, political issues8 1Respondentswho answered dont know are not shown.Jan 2007 McKinsey Quarterly survey on corporate philanthropy 10. 10 Survey 2008 Corporate philanthropy Exhibit 6 of 8, part 2 Glance: Exhibit title: Somewhat relevantExhibit 6, part 2Somewhat relevant% of respondents Do you expect your companys corporate philanthropy programs to become increasingly global, either by trying to affect global issues or by operating in a larger number of countries, over the next 5 years?Respondents who consider their companys philanthropyprograms very/extremely effective at addressing stakeholder Overall, n = 721 concerns, meeting social goals, n = 100 Dont know1 Dont know 9 No3451 No 40 65 Yes YesOverallRespondents who consider their corporate philanthropyprograms very/extremely effective at addressingstakeholder concerns, meeting social goals If no, why?1 If yes, why? Our corporate philanthropy programsOur corporate philanthropy programs 54 77 do not need to operate globallywill try to affect more global issues52 Our corporate philanthropy programsCompany expects to have business already operate globally or in as many9operations in more countries;54philanthropy programs will follow70 geographies as we want them to Other12Other9161Respondentswho consider their companys corporate philanthropy programs very/extremely effective at addressing stakeholder concerns, meeting social goals are not shown, because base is too small to be statistically significant. Q Contributors to the development and analysis of this survey include Sheila Bonini, a consultant in McKinseys Silicon Valley office; and Stphanie Chnevert, a consultant in the Seattle office. Copyright 2008 McKinsey & Company. All rights reserved.Jan 2007 McKinsey Quarterly survey on corporate philanthropy