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Silence on hold causes hang-ups.

The Solution To Silence On Hold - Music On Hold Marketing Messages

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When you realize that 76% of callers prefer information to music on hold, and that 20% of on hold callers made a purchase based on the on hold marketing messages they heard--you'll want to replace silence on hold with marketing.

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Page 1: The Solution To Silence On Hold - Music On Hold Marketing Messages

Silence on hold causes hang-ups.

Page 2: The Solution To Silence On Hold - Music On Hold Marketing Messages

callers on hold in silence hang up within 60 seconds

70

%

CNN

Page 3: The Solution To Silence On Hold - Music On Hold Marketing Messages

33%

of hang-ups never call back.North American Telecom

Page 4: The Solution To Silence On Hold - Music On Hold Marketing Messages

Hang-ups = lost business

Silence = hang-ups

Page 5: The Solution To Silence On Hold - Music On Hold Marketing Messages

Hold times seem longer, causing caller irritation.

Page 6: The Solution To Silence On Hold - Music On Hold Marketing Messages

You’re missing a critical marketing opportunity to inform, educate and sell more.

Page 7: The Solution To Silence On Hold - Music On Hold Marketing Messages

On hold marketing is the missing piece.

Page 8: The Solution To Silence On Hold - Music On Hold Marketing Messages

• Reduce hang-ups

• Shorter perceived wait-time

• Build relationships

• Reinforce your brand

• Improve customer service

What can on hold marketing do?

Page 9: The Solution To Silence On Hold - Music On Hold Marketing Messages

You’ll sell more products and services

But most importantly:

$ 20%buy based on what they hear while holding.

IMC CORP. STUDY

Page 10: The Solution To Silence On Hold - Music On Hold Marketing Messages

"We have seen loan volume triple since adding Easy On Hold.“

Brad R. Warner, CEOFAIRLESS CREDIT UNION

Page 11: The Solution To Silence On Hold - Music On Hold Marketing Messages

We can help your business grow, too.

Page 12: The Solution To Silence On Hold - Music On Hold Marketing Messages

We work with any phone system.

What happens next?

We’ll write a custom script.

You’ll hear your custom production online in just 3 days.

Voices and music will bring it to life.

Page 13: The Solution To Silence On Hold - Music On Hold Marketing Messages

Easy, right?Now let’s find out about you.