The Road Ahead: Talent Acquisition

Technology 

ELAINE ORLERELAINE.ORLER@TALENTFUNCTION

.COM@ELAINEORLER

TALENT FUNCTIONINFO@TALENTFUNCTION.COM

@TALENTFUNCTION

2013

Talent Management Platform• Consolidated/Suite Solutions

2008

Fourth Generation• Platform/Eco-System• Partner Marketplace• Integrations (Plug and Play)

19971988

Second Generation• ASP – Application Service Provider• Web Portal• Resume Processing

First Generation• Client Server• Resume Scanning

(OCR)

2003 Third Generation• SAAS – Software as a Service• Browser Native• Configuration Focus• Constant Updates

Where are you going?

What are you building?

What is motivating the change?

What Obstacles are you facing?

EconomyChanges in business salesChanges in business directionChanges in the resources to your customersChanges in the customers’ expectations around costs and experience

CultureChanging what work needs to be doneChanging how work is completedChanging where work is doneMore hours, less pay becomes the normCost cutting vs. revenue generating

TechnologyChanging how we communicateChanging how we position the businessChanging the way we liveMaking it difficult to be on the cutting edge and stay ahead of everyone else

SocialConstant communication (positive/ negative)Destination preferences and collaborationTransparent = trustAll about the ‘me’

Talent Scout (Sourcing)Specialized, targeted

Variable processes based on type of talent

Few qualified active candidates – stronger sourcing efforts

Strong social networking, relationship building with external talent

Talent Strategist (Fulfillment) Aligns the efforts within the business

Understands broad resource objectives, needs and gaps

Expert in pinpointing the need and the sourcing plan

Strategic alignment of talent across the business

Recruiter Role Shift?

Make the ConnectionTalent Acquisition

HRIS/HRMSBenefits Talent Management Payroll

Talent ManagementTalent Acquisition Performance Succession Planning Learning (LMS)

MiningCandidate

Relationship Mgmt. (CRM)

Assessments Applicant Tracking Verifications Onboarding

Recruiting Process ExperienceIntelligence Contact Lead Prospect Job Seeker Applicant Qualified

Applicant Finalist New Hire Employee

Talent ScoutExternal Market

AwarenessName

GenerationLists

TaggedMarketing

Engagement

Talent Advisor

Internal Planning

ListSort

Review

FileTrackSelect

AssessInterviewConfirm

VerifyOfferHire

Applicant

Thinking of a New Career Active Search Active Apply

Talent Acquisition Technology Eco-System

Market Intelligence Contact Lead Prospect Job Seeker Applicant Qualified

Applicant Finalist New Hire Employee

Recruiter

Sourcer“Scout” Benchmark

Talent Community/ Networks

Assessment(s) Verification

Talent Mgmt.

LinkedIn

Recruiter

Strategist“Advisor”

Mining/ Search

“Talent”Workforce

Plan

Candidate Relationship Management (CRM) Applicant Tracking (ATS)

OnboardingRecruitment MarketingInterview

Scheduling Video InterviewIntelligent Marketing Job

Broadcasting

Event Management

ManagerSocial Recruiting (Referral Programs)

Employee

Candidate Career Portal (s)(Device Independent)

Holding back technology to preserve

broken business models is like allowing

blacksmiths to veto the internal

combustion engine in order to protect their

horseshoes.Don Tapscott & Anthony D. Williams Authors of Wikinomics

Past Predictions2013

• Mobile• Candidate Relationship Management• Video

2014• Credential – Authentication• Virtual - Presence• Predictive - Baseline

2015• Market Intelligence (Competitive)• Assessments (Redefined)• Event Scheduling

CRM

2016 Predictions

Machine Learning

Social Listening

Self-Directed Journeys

Machine Learning

Evolved from the study of pattern recognition and computational learning theory in artificial intelligence. Machine learning explores the study and construction of algorithms that can learn from and make predictions on data. Such algorithms operate by building a model from example inputs in order to make data-driven predictions or decisions, rather than following strictly static program instructions.

https://en.wikipedia.org/wiki/Machine_learning

Talent Acquisition Tools

Hired

Brilent

Social Listening Is the process of monitoring digital media channels to devise a strategy that will better influence consumers candidates.

trackmaven.com/marketing-dictionary/social-listening

Social Listening

Salesforce Social StudioSynthesio

Appcast

Self Directed JourneyRelationship Status 2013 2014 2015

I was a customer of the company using their products/services 23.24% 15.54% 15.97%

I followed the company as a result of thought leadership or company innovation 8.48% 8.15% 8.94%

I considered myself an advocate for the company or am a current employee of the company 7.99% 13.02% 12.88%

I had friends/family that work for the company 17.56% 15.63% 17.06%

I had no relationship with the company 42.73% 47.66% 45.15%

Response Totals 42,767 86,495 106,437© The Talent Board

Build Rapport

Practice Empathy

Say No (once in a while)

12345

Inventory what you have

Audit what you do against what you

want to do

Survey your customers (Mgr. Candidate)Hire a

Consultant

Measured Experimentation

Making Sense of it all

Thank You!Elaine Orler

ELAINE.ORLER@TALENTFUNCTION.COM@ELAINEORLER858.748.3136