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The Process of Great Product @mtippett tippett.org #CascadiaStartupDay

The Process of Great Product - Michael Tippett

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Lessons I've learned in 20 years of building digital products.

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Page 1: The Process of Great Product - Michael Tippett

The Process of Great Product

@mtippett tippett.org #CascadiaStartupDay

Page 2: The Process of Great Product - Michael Tippett

UnchartedTerritory

#CascadiaStartupDay

Page 3: The Process of Great Product - Michael Tippett

#CascadiaStartupDay

Page 4: The Process of Great Product - Michael Tippett

#CascadiaStartupDay

Page 5: The Process of Great Product - Michael Tippett

#CascadiaStartupDay

Page 6: The Process of Great Product - Michael Tippett

#CascadiaStartupDay

Page 7: The Process of Great Product - Michael Tippett

Greetings, people of India.

#CascadiaStartupDay

Page 8: The Process of Great Product - Michael Tippett

What You Need for Your Voyage

#CascadiaStartupDay

Page 9: The Process of Great Product - Michael Tippett

Navigational Toolsvs

Playbooks & Recipes

#CascadiaStartupDay

Page 10: The Process of Great Product - Michael Tippett

Corporate Startup

New Space Existing Space

High Growth Indie

1. Know Your Environment

#CascadiaStartupDay

Page 11: The Process of Great Product - Michael Tippett

Range - What’s Your Runway?

Speed - How Fast Can it Go?

Crew - How Good are They?

2. Know Your Vessel

#CascadiaStartupDay

Page 12: The Process of Great Product - Michael Tippett

Economics

Distribution

Competition

3. Know Your Market

#CascadiaStartupDay

Page 13: The Process of Great Product - Michael Tippett

Features

Benefits

Usage

4. Know Your Product

#CascadiaStartupDay

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When Does it End?

What Does the End Look Like?

What are the Odds?

5. Know How it Ends

#CascadiaStartupDay

Page 15: The Process of Great Product - Michael Tippett

EnvironmentVesselMarketProduct

End Game

Know

#CascadiaStartupDay

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#CascadiaStartupDay

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#CascadiaStartupDay

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Navigational Hacks

#CascadiaStartupDay

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#CascadiaStartupDay

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#CascadiaStartupDay

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#CascadiaStartupDay

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#CascadiaStartupDay

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Discover Customer Needs

Ideate & Build

Launch

Product Meets Market

#CascadiaStartupDay

Page 24: The Process of Great Product - Michael Tippett

Jobs to be Done

“People don’t want a quarter-inch drill, they want a quarter-inch

hole.”

Theodore Levitt

#CascadiaStartupDay

Page 25: The Process of Great Product - Michael Tippett

Ask What Jobs Need to be Done

Rank and Order

Cut off when MVP

Discover Customer Needs

#CascadiaStartupDay

Page 26: The Process of Great Product - Michael Tippett

Jobs to be Done

#CascadiaStartupDay

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#CascadiaStartupDay

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#CascadiaStartupDay

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#CascadiaStartupDay

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#CascadiaStartupDay

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Ansoff Matrix

#CascadiaStartupDay

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#CascadiaStartupDay

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#CascadiaStartupDay

Business Model Canvas

Prioritized User Stories

Ansoff Matrix

Things You’ll Need for the Journey

Page 34: The Process of Great Product - Michael Tippett

Thanks!

@mtippett [email protected]

Page 35: The Process of Great Product - Michael Tippett

What’sNext?

#CascadiaStartupDay

Page 36: The Process of Great Product - Michael Tippett

SustainingTechnology

DisruptiveTechnology

Customer Demand

For Performance

Time

Per

form

ance

Disruptive Technology#CascadiaStartupD

ay

Page 37: The Process of Great Product - Michael Tippett

LO

W

Sa

tisfa

ctio

n w

ith c

urr

en

t si

tua

tion

H

IGH

LOW Importance of Outcome HIGH

We should focus only on things that are of highest importance.

But only if the current market solutions are not appropriate.

This can be measured using levels of satisfaction.

#CascadiaStartupDay

Page 38: The Process of Great Product - Michael Tippett

LO

W

Sa

tisfa

ctio

n w

ith c

urr

en

t si

tua

tion

H

IGH

LOW Importance of Outcome HIGH

Over Served: Ripe for disruption through cost reduction

Poorly Served: Ripe for new value creation

AppropriatelyServed

Google Docs

AirBnB

#CascadiaStartupDay

Page 39: The Process of Great Product - Michael Tippett

#CascadiaStartupDay