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Power Advocacy – Access and Value Commitment to Better Patient Outcomes

The Powerful Voice of Advocacy and Communications in Specialty Pharma - BSI 7/26/13 The Future of Healthcare Communications Summit

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Page 1: The Powerful Voice of Advocacy and Communications in Specialty Pharma - BSI 7/26/13 The Future of Healthcare Communications Summit

Power Advocacy – Access and ValueC o m m i t m e n t t o B e t t e r P a t i e n t O u t c o m e s

Page 2: The Powerful Voice of Advocacy and Communications in Specialty Pharma - BSI 7/26/13 The Future of Healthcare Communications Summit

Transactional • Pharmaceutical companies and advocacy groups came together

around common needs – bank and tactical output

Anxious Allies• This type of relationship resulted from Congressional

investigations into 501(c)(3) organizations and funding sources

Independence• Larger associations seek to direct the conversation and smaller

groups seek survival

Needs Based• Driven by consumer and patient-care research assessment

Historic Advocacy Models

Page 3: The Powerful Voice of Advocacy and Communications in Specialty Pharma - BSI 7/26/13 The Future of Healthcare Communications Summit

• CDC, FDA and Advocacy organizations most credible patient news sources

• 90% use computers; only 11% use tablets or smartphones• Smartphone/tablet users research conditions as soon as

symptoms appear• Facebook page content gets far higher marks than

pharmaceutical materials• Company press releases have higher trust than company

websites or social media outlets• WebMD is #1 online resource; Wikipedia #2; health

magazine websites are major players in digital*Based on survey fielded to 1,001 Americans aged 18 and older in July 2012 (Source: Makovsky Health-Kelton)

Makovsky-Kelton Health Info Study

Page 4: The Powerful Voice of Advocacy and Communications in Specialty Pharma - BSI 7/26/13 The Future of Healthcare Communications Summit

QUANTCAST: <1,300 unique

visits each month

Value of the Corporate Voice

Page 5: The Powerful Voice of Advocacy and Communications in Specialty Pharma - BSI 7/26/13 The Future of Healthcare Communications Summit

24,685 Unique Monthly Visitors

41,850 Unique Monthly Visitors

1,094,285 Unique Monthly Visitors

Advocates Dominate Consumer Trust

Page 6: The Powerful Voice of Advocacy and Communications in Specialty Pharma - BSI 7/26/13 The Future of Healthcare Communications Summit

“Dr. M. Kathryn Menard had supported efforts to win FDA approval for the drug, believing it ‘would make

it easier for our patients to get the drug.’ Now, she is outraged. ‘This financial

barrier, we see it as insurmountable.’”

Source: Maternity Advocates Challenge High Cost of Preterm Birth DrugABC News, March 29, 2011

Advocates Express Independent Voice

Page 7: The Powerful Voice of Advocacy and Communications in Specialty Pharma - BSI 7/26/13 The Future of Healthcare Communications Summit

• During first 48 hours post-FDA approval, top stories are price-driven and appear on social media sites; 67% of discussions are negative

• Company selects to “hear” out patient/professional groups and reinforce position

• Fast moving news top-tier re-posting and shares include:

– AP: 18,725– LA Times Booster Shots Blog: 3,595– Time Healthland: 1,504– St. Louis Post-Dispatch: 544– CBS News Health Blog: 530– WSJ Blog: 190

• Reimbursement not secured post-launch – compounding continues

• Company files for bankruptcy

Advocacy Directs Value: KV Pharma