Organizational Culture of

Based on the factors that influencing NOKIA to become a Successful

Organization

Israt Ara KhanBBA 027 07393

S.M. Al-AminBBA 027 07837

Ishtiaque SultanBBA 027 07484

Rizwana ChowdhuryBBA 027 08094

Md. Saidul MorsalinBBA 027 07758

Arifur RahmanBBA 027 08076

NOKIA Company logo. Founded in Tampere in 1865, logo 1966.

A leading player in mobile communications all over the world,NOKIA first started operations in the early 1980s

Finnish Rubber Works Ltd, Helsinki:1898

The NOKIA "arrows" logo before its Connecting People logo."Connecting People" slogan, invented by Ove Strandberg.

•Customer Satisfaction

•Respect for Individuals

•Achievement

•Continuous Learning

•Hi

•Low

•Performance

•Satisfaction

The Nokia Way-emphasizes the speed and flexibility of decision-making.

Flat-networked organization with a certain amount of bureaucracy.

Equality of opportunities and employee participation.

The Nokia Values are Customer Satisfaction, Respect, Achievement, and Renewal.

Customer satisfaction, commonly abbreviated CS, is a business term which is used to capture the idea of measuring how satisfied an enterprise's customers are with the organization's efforts in a marketplace .

•Dedicated sales and marketing, logistics and sourcing functions.

•Making things that suit best for customers

•Randomly responding to the change in customer needs

Respect for Individual, Respect is a psychological construct involving the interaction. The cognitive aspects of respect are still under current study thus it is unknown at this point in time.

•Opportunities for personal growth and responsibility.

•Teamwork; A feeling of family.

•Freedom for creativity with minimal rules and regulations.

Achievement (attaining- goals); the outcome from a state of affairs or a state of a concrete activity domain which a person or a system is going/tends to achieve or obtain.

•Adopting new strategy in-respond to the change in global market.

•Be in the right place at the right time.

•Continuous refocusing on the Goal

Continuous Learning (Renewal); always trying on improving the perfections.

•Nokia's newest advertising campaign 'What if…………...', challenges the future.

•Strong focus on R&D

•Developing affordable mobile devices that can contribute to increased economic growth and quality of life.

•Constant innovation. Focusing on human technology; enhancing communication and exploring new ways to exchange information.

• That’s why Nokia will never stop finding new ways of connecting people.

•Provides an opportunity to its employees to grow personally.

•Believes in innovation and creation.

•Greater emphasis on informal work culture.

•Empowers people and the employees are quite independent.

•Open culture the management-attracts, motivates and retains high quality people.