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Across the tech industry, companies are placing more and more emphasis on earning customer loyalty and building lasting relationships. Here are 16 terrific examples of companies leading the way in customer support and success. Each is competing for the title of "Most Customer-Centric Company in Tech.”
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Why is Being Customer-Centric So Important?
Across the tech industry, companies are placing more and more emphasis on earning customer loyalty and building lasting relationships. And for good reason — not only can having successful, passionate customers make it easier for you to acquire new customers, it helps keep the ones you have. For SaaS companies dependent on up-sells and renewals, customer centricity can make or break your business.
What Companies Are Making Customer Centricity a Top Priority?
Here are 16 terrific examples of companies leading the way in customer support and success. Each is competing for the title of "Most Customer-Centric Company in Tech.”
See the tournament bracket and place your votes at: http://labs.openviewpartners.com/customer-centric-march-madness-bracket/
Vote for Zappos here
Vote for Buffer here
Vote for VMware here
Vote for Moz here
Vote for Amazon here
Vote for Box here
Vote for Rackspace here
Vote for Evernote here
Vote for Apple here
Vote for Kareo here
Vote for HubSpot here
Vote for Optimizely here
Vote for SAP here
Vote for Instructure here
Vote for Salesforce here
Vote for Intuit here
Vote for “The Most Customer-Centric Company in Tech”