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Submitted by : Muhammad Arsalan Qureshi
Marketing
Marketing is the process of communicating the value of a
product to customers, for the purpose of selling that product
(goods or services).Another simple definition of "marketing" is "managing profitable customer relationships".
Marketing process involves ways that value can be created for the customers to satisfy their needs.
Marketing process is a continual series of actions and reactions between the customers and the organisations .
In marketing process the situation is analysed to identify opportunities, the strategy is formulated for a value proposition, tactical decisions are taken, plan is implemented, and results are monitored
Marketing Process
Steps in Marketing Process
Following are the steps involved in the Marketing Process
Situation Analysis
Marketing Strategy
Marketing Mix Decision
Implementation and Control
Steps in Marketing Process
1. Situation AnalysisSituational and environmental analysis is done to
identify the marketing opportunities, to understand firms own capabilities, and to understand the environment in
which the firm is operating.5-C Analysis (Company ,Customers,Competitors,Collaborators,Climate)
represents the internal situation
PEST Analysis for macro environmental,political,economic,societal,& technological factors
SWOT Analysis (Strength,Weaknesses,Opportunities and Threats)
Steps in Marketing Process
2. Marketing Strategy
After identifying the marketing opportunities a strategic plan is developed to pursue the identified opportunities. It involves
Segmentation & Target Marketing3. Marketing Mix Decisions
Marketing Mix Strategies are controled able strategies which afirmsblend that gives you the desired result of your chosen market
At this step detailed tactical decisions are made for the controllable parameters of the marketing mix. It includes 4 P’S- Productdevelopment decisions, product Pricing decisions, product Placement decisions, and product Promotional decisions.
Steps in Marketing Process
4. Implementation and Control
Finally, the marketing plan is implemented and the results of
marketing efforts are monitored to adjust the marketing mix according
to the market changes.
Steps in Marketing Process
Case Study Organization
Procter & Gamble
Vision
Mission
Nestle origins date back to 1866, when two seperate Swiss enterprises were founded that would later form the core of Nestle.Nestle has been serving this world for over one hundred and thirty years.Nestle started its operations in Pakistan back in 1988
To be recognizededas,thebestconsumerproductsandServicesCompanyintheworld
•Mission:Wewillprovidebrandedproductsandservicesofsuperiorqualityandvaluethatimprovethelivesoftheworld'sconsumers.Asaresult,consumerswillrewarduswithleadershipsales,profit,andvaluecreation,allowingourpeople,ourshareholders,andthecommunitiesinwhichweliveandworktoprosper.KEYPEOPLE•A.GLafley(CurrentCEO,Chairman,President)•RobertA.McDonald(CEOtillMAY2013)BoardOfDirectors(Total11):oNormanAugustineoLynnmmartinoJohnfmartinjroErnestozedillooScottCook
Ambient Diary (Milk Pak) Chilled Diary (Nestle Yougart) Beverages (Fruita vitals) Bottled Water (Pure life) Culinary and food (Maggi noodles) Baby food (Cerelac) Breakfask cereals (Koko crunch) Confectionary (Polo) Juices
Nestle Pakistan
Products
Products
Competitors
SWOT Analysis
Strengths
Well developed strategy
Good marketing skills and services
Parent support
Company image
Products innovation
Good financial position
Weeknesses
Limited distribution channels
No outlet in Pakistan
More concerned about profit
Support from foreign investors
Enhance distribution channels
Changing social trends
Market growth
Opportunities
Threats
Govt. regulations
Increase in competitions
No Entry barrier
Un favourable changes in customers demand
By analyzing the cash flow chart , for three years of Nestle Pakistan , we come to conclusion that although the organization is improving in terms of increase in sales , but there are also some grey areas which need to be tackaled by method and proper strategy to boost up the sales
Analysis
Overall profit margin showed a slight increase but a slight decline in gross profit margin was witnessed, this was mainly due to cost pressure on some products.
Nestle can be made more profitable by making it more proactive
It is recommended that they should icrease their outlets in Pakistan
Suggestions & Recommendations