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2013-10-18 The Manager’s Dilemma [email protected] www.focusshift.se

The Manager's Dilemma 2013

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A description of a lightweight framework for management teams in agile organizations.

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Page 2: The Manager's Dilemma 2013

Ola Sundin

Development Manager

Page 3: The Manager's Dilemma 2013

Developer

Agile Coach

Line Manager

The Dilemma!

Product Owner

Developer Developer

Developer

Developer

UI Designer

Team A

Team B

Tester

Tester Developer

Page 4: The Manager's Dilemma 2013

Developer

Agile Coach

Line Manager

The Dilemma!

Product Owner

Developer Developer

Developer

Developer

UI Designer

Team A

Team B

Tester

Tester Developer

Focus on the teams

Page 5: The Manager's Dilemma 2013

Developer

Agile Coach

Line Manager

The Dilemma!

Product Owner

Developer Developer

Developer

Developer

UI Designer

Team A

Team B

Tester

Tester Developer

Focus on the teams

Some new constraints

Page 6: The Manager's Dilemma 2013

Developer

Agile Coach

Line Manager

The Dilemma!

Product Owner

Developer Developer

Developer

Developer

UI Designer

Team A

Team B

Tester

Tester Developer

Focus on the teams

Business as usual!

Some new constraints

Page 7: The Manager's Dilemma 2013

Developer

Agile Coach

Line Manager

The Dilemma!

Product Owner

Developer Developer

Developer

Developer

UI Designer

Team A

Team B

Tester

Tester Developer

Focus on the teams

Business as usual!

Expectations radically changed

Some new constraints

Page 8: The Manager's Dilemma 2013

Developer

Agile Coach

Line Manager

The Dilemma!

Product Owner

Developer Developer

Developer

Developer

UI Designer

Team A

Team B

Tester

Tester Developer

Projects

Defects

Conflicts

Staffing

Crisis

Crisis

Deadlines

Changes

Sickness

Crisis

Demands

Page 9: The Manager's Dilemma 2013

Developer

Agile Coach

Line Manager

The Dilemma!

Product Owner

Developer Developer

Developer

Developer

UI Designer

Team A

Team B

Tester

Tester Developer

Projects

Defects

Conflicts

Staffing

Crisis

Crisis

Deadlines

Changes

Sickness

Crisis

Demands

Page 10: The Manager's Dilemma 2013

What if...

Page 11: The Manager's Dilemma 2013

Prime Objective

To deliver a fully functional organisation early and continuously by creating an environment where people become empowered

Page 12: The Manager's Dilemma 2013

Prime Objective

To deliver a fully functional organisation early and continuously by creating an environment where people become empowered

Empowerment is allowing people at all levels to broaden their scope of decision making to more fully utilize their talents, skills and inherent creativity

Page 13: The Manager's Dilemma 2013

Organisational Development

Operational

Strategic and Tactical

New Features Improvements

Incidents Maintenance

Page 14: The Manager's Dilemma 2013

Five Questions

How do we get there?

How do we know if we are successful?

GOAL

MonthlyFocus

What do we absolutely need to do right now?

What’s stopping us right now?

How do we know how we are doing?

Score Board

Page 15: The Manager's Dilemma 2013

GOAL

MonthlyFocus

Communication

Goal

Goal

This is what you can expect from us...

Goal

Page 16: The Manager's Dilemma 2013

Management Board

Page 17: The Manager's Dilemma 2013

Every Day

Page 18: The Manager's Dilemma 2013

Every Week

Page 19: The Manager's Dilemma 2013

Every Month

Page 20: The Manager's Dilemma 2013

Every Quarter

GOAL

MonthlyFocus

Page 21: The Manager's Dilemma 2013

GOAL

MonthlyFocus

Communication

Goal

Goal

This is what we accomplished, what do

you think?

Goal

Page 22: The Manager's Dilemma 2013

The Framework

Quarterly (Review)

Monthly (Strategy)

Weekly(Tactical)

Daily(Operational)

Organisational Developers

Communication & Visualisation

How do we get there?

How do we know if we are successful?

GOAL

MonthlyFocus

What do we absolutely need to do right now?

What’s stopping us right now?

How do we know how we are doing?

Page 23: The Manager's Dilemma 2013
Page 24: The Manager's Dilemma 2013

“The development teams increased delivery precision,

quality and motivation”

Page 25: The Manager's Dilemma 2013

“It’s great to have the time to focus on tactical and

strategic issues”

“The development teams increased delivery precision,

quality and motivation”

Page 26: The Manager's Dilemma 2013

“It’s great to have the time to focus on tactical and

strategic issues”

“The development teams increased delivery precision,

quality and motivation”

“It feels good to be a part of a real team and get support and feedback

from my colleagues”

Page 29: The Manager's Dilemma 2013

Thanks for listening!

It’s all about

people!

Managers are people too!

[email protected] www.focusshift.se

Page 30: The Manager's Dilemma 2013

MonthlyFocus

Visualisation

Team A

Team B

Team C

Team D

Release Plan

Current Issues

Organisational Development Plan

Objective Objective

Objective Objective

Monthly Focus Monthly Focus Monthly Focus

Resource Plan

Whatever is neededProject/Team Status

GOAL

Page 31: The Manager's Dilemma 2013

Project Status

Page 32: The Manager's Dilemma 2013

Project Status

Page 33: The Manager's Dilemma 2013

Projects and Resources

Page 34: The Manager's Dilemma 2013

2012 Product Board Evolution

Page 35: The Manager's Dilemma 2013

Jan

Page 36: The Manager's Dilemma 2013

Feb

Page 37: The Manager's Dilemma 2013

Apr

Page 38: The Manager's Dilemma 2013

May

Page 39: The Manager's Dilemma 2013

Sep