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The Future of ECM: Collaborative Workspaces –
making information work simpler, smarter, safer, and faster
Presented July 29, 2015
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About AIIM
AIIM is the Global Community of Information Professionals AIIM believes that the information systems we use at work should be simple, secure, and available anywhere, anytime, and on any device. Our mission is to improve organizational performance by empowering a community of leaders committed to information-driven innovation. Learn more at www.aiim.org
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QUESTIONS? We’re taking questions
throughout the hour
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AIIM Presents:
The Future of ECM: Collaborative Workspaces – making information work simpler, smarter, safer, and faster
Host & Facilitator: John Mancini President AIIM
Bruce Orcutt Vice President Product Marketing & Management ABBYY
Cengiz Satir Vice President, Global Innovative Solutions Iron Mountain
Peter Smerald Senior Director, Product Marketing EMC
Stephen Ludlow Director, Enterprise Product Marketing OpenText
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AIIM15 – the tribe
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The Future of ECM: Collaborative Workspaces –
making information work simpler, smarter, safer, and faster
John Mancini President, AIIM
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Who was Ron Wayne?
Ronald Wayne at Macworld 2009
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Ron was a friend of Steve Jobs from their days at Atari. Per CNN, Ron was asked by Steve Jobs to help resolve an early dispute with Steve Wozniak, and drafted Apple’s first logo and operating manual. He received a 10% share in Apple for his efforts, with the remaining 90% split between Jobs and Woz.
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The 10% share would now be worth about…
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Except that Ron sold his share 12 days after the founding
for $800.
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The technology space has countless stories of companies and people that caught the “next wave.” And far more who missed it.
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So as we think about workplace technology – the set of technologies, management structures, and workplace standards that define how knowledge work is actually
done – we have to ask ourselves…
“Is this a Next Wave Moment?”
Or is it just hype?
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The Future of ECM: Collaborative Workspaces
• How are organizations embracing collaborative technologies? • How will the nature of work change between now and 2020? • What are the measures that we should be watching? • Will changes in the nature of work fundamentally impact the
competitive outcomes of organizations, or will we look back on this period of experimentation as a fad that will pass?
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“The future is already here in beta.” – Paul Gillin, AIIM ELC Forum
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“The future is already here in beta.” – Paul Gillin, AIIM ELC Forum
– The office itself is changing, but it’s not dead. – Advanced analytics will increasingly structure day-to-day work. – The gap between the CIO’s need to control and the need of knowledge
workers to get work done is widening. – Traditional hierarchies are being redefined in response to both
technology change and generational transition.
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Now for our lightning round debate and panel discussion.
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Perspectives – How fast is the workplace actually changing and what does this mean?
• “Are we even in a digital age, and if so, what does that mean?”
• “The data equation changes at scale – How do you deal with 400 million simultaneous users?”
• “What do you do if you are at the bottom of the Trip Advisor ratings? More marketing won’t help you.”
• “More than 90% of news will be written by computer in next 15 years.”
• “There will be a new division of labor between us and the machine.”
• “Technology adoption trends are slow and steady.”
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Perspectives – How does technology change redefine the user experience?
• “Tools of the worker are going to need to match content that is constantly in motion.”
• “Is the design point for collaboration the individual or the technology?”
• “It’s not about the medium it’s about the experience.” • “Think about the workplace of the future in the context of a
college dorm room.” • “Workspace should conform to the work that needs to be
done, not the other way around.”
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Perspectives – How do we avoid chaos and have security, yet still encourage flexibility?
• “Security in the cloud is different than in-house.” • “Until something happens, security is not a concern.” • “Is Dropbox less secure? Probably… But people were using it
and we had to get this stuff off the network and Syncplicity was too complicated for our people to use.”
• “Medium and large company CIOs will not permit the use of external cloud collaboration tools.”
• “Security has less to do about technology than it does about behavior.”
• “Governance 1.0 “sucked”.... it was committees in a room documenting stuff.. no value.”
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Perspectives – How do we get the CIO to value collaboration and give it high priority?
• Progressive CEO -- “I could run any part of this business except yours [CIO].”
• “This all must fundamentally be about creating shareholder value.”
• “Almost every time, the latest bright shiny object proposed by the business is already present in the company.”
• “CIOs that operate in large company environments can finish each other’s sentences.”
• “Don’t confuse social technologies with business technologies.”
• “Humans are corporate assets and need to be measured.” • “Most of what you are talking about is noise.”
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A few words from our panelists
© Copyright 2015 ABBYY
Learn More…
• Visit www.abbyy.com for additional information on ABBYY’s content capture and innovative language-based technologies
• Follow us on Social Media Facebook https://www.facebook.com/ABBYYUSA
Twitter @ABBYY_USA YouTube https://www.youtube.com/user/ABBYYVIDEOS
Bruce Orcutt [email protected] (949) 887-0136
Thank You!
23 © Copyright 2014 EMC Corporation. All rights reserved. © Copyright 2014 EMC Corporation. All rights reserved.
Peter Smerald, Director, Enablement EMC Enterprise Content Division
Email: [email protected]
Twitter: @Psmerald
Linked In: www.linkedin.com/pub/peter-smerald/5/642/203
EMC ENTERPRISE CONTENT DIVISION
We take content seriously
http://www.emc.com/information-generation/index.htm
Let’s Chat!
Cengiz Satir Vice President, Global Innovative Solutions
twitter: @csatir email: [email protected]
www.ironmountain.com
OpenText Confidential. ©2015 All Rights Reserved. 25
Learn more about how OpenText ECM solutions can play a
fundamental role in empowering the digital enterprise through innovation, growth, and opportunity.
. http://www.opentext.com/businesstransformation
Stephen Ludlow
@Ludlow_at_work [email protected]
THANK YOU
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John Mancini AIIM Digital Landfill blog LinkedIn Twitter …and other social media at jmancini77
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AIIM Staff
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