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The direct marketing of everything From this morning’s Starbucks visit I got a receipt which pitches buying a tall Skinny latte next time because they’re only 80 calories, 10 grams of protein and 35 percent of my daily calcium requirement. Thankyou Starbucks for your healthy suggestion. Do I really look that out of shape? Aside from a momentary attack of vanity, it prompted me thinking point of sale systems, databases and every other digitized device are converging to enable the direct marketing of everything if we update what we mean by direct marketing. It might be situational – like my Starbucks example. It might be predictive like a recent prompt from my Honda dealer suggesting my car will need service “in a few weeks”. It will continue to be as personal as the Christmas card from my guys at the carpark (thanks for the scratchfree service this year guys and don’t forget I’ll need the Honda Friday). Of course it could be a combination of all three like the Amazon book recommendations I get based my previous purchases. Whatever the circumstances, it’s time to take a different view of direct and it might be time to rethink the marketing strategy process with this mind. The consequences will be profound: when my browser behaves like Cable TV and I flick around as easily between “stations” IPTV becomes an opportunity to personalize every TV commercial – or will we call them IPTV commercials? Segmentation will explode by as many ways as we can learn about individual households from their IP address. Or cell phone number. How many sales will be made when the cellphone number and its realtime location are matched to marketers ready to tailor convenient offers. Want a free cup of coffee with your donut around the corner? 10% off all our shoes just 3 doors down till noon! Is social computing a powerful new evolution of direct marketing from BtoC to CtoCtoC x ? Facebook et al replace GRPs with CRPs (Consumer Rating Points). There’s no doubting the power of the the paradigm shift when you think of everything as direct marketing.

The Direct Marketing Of Everything

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The direct marketing of everything  From this morning’s Starbucks visit I got a receipt which pitches buying a tall Skinny latte next time because they’re only 80 calories, 10 grams of protein and 35 percent of my daily calcium requirement. Thankyou Starbucks for your healthy suggestion. Do I really look that out of shape?  Aside from a momentary attack of vanity, it prompted me thinking point of sale systems, databases and every other digitized device are converging to enable the direct marketing of everything ‐ if we update what we mean by direct marketing.  It might be situational – like my Starbucks example. It might be predictive like a recent prompt from my Honda dealer suggesting  my car will need service “in a few weeks”.  It will continue to be as personal as the Christmas card from my guys at the carpark (thanks for the scratch‐free service this year guys and don’t forget I’ll need the Honda Friday).  Of course it could be a combination of all three like the Amazon book recommendations I get based my previous purchases. Whatever the circumstances, it’s time to take a different view of direct and it might be time to rethink the marketing strategy process with this mind.  The consequences will be profound: when my browser behaves like Cable TV and I flick around as easily between “stations” IPTV becomes an opportunity to personalize every TV commercial – or will we call them IPTV commercials?  Segmentation will explode by as many ways as we can learn about individual households from their IP address. Or cell phone number.  How many sales will be made when the cellphone number and its real‐time location are matched to marketers ready to tailor convenient offers. Want a free cup of coffee with your donut around the corner? 10% off all our shoes just 3 doors down till noon!  Is social computing a powerful new evolution of direct marketing from B‐to‐C to C‐to‐C‐to‐Cx?  Facebook et al replace GRPs with CRPs (Consumer Rating Points).  There’s no doubting the power of the the paradigm shift when you think of everything as direct marketing.