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YOU AND THE TWC How to manage your unemployment tax liability

Texas.workforce.commission explained.john.pate.ls screening

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Page 1: Texas.workforce.commission explained.john.pate.ls screening

YOU AND THE TWCHow to manage your unemployment tax liability

Page 2: Texas.workforce.commission explained.john.pate.ls screening

TODAY’S TALK

Page 3: Texas.workforce.commission explained.john.pate.ls screening

TODAY’S TALK

• What unemployment tax is and how liability is established

Page 4: Texas.workforce.commission explained.john.pate.ls screening

TODAY’S TALK

• What unemployment tax is and how liability is established

• How someone becomes eligible for benefits

Page 5: Texas.workforce.commission explained.john.pate.ls screening

TODAY’S TALK

• What unemployment tax is and how liability is established

• How someone becomes eligible for benefits

• What you can do to reduce your exposure

Page 6: Texas.workforce.commission explained.john.pate.ls screening

TODAY’S TALK

Why bother?

Page 7: Texas.workforce.commission explained.john.pate.ls screening

TODAY’S TALK

Because a Two Point increase in your rate can cost you $180 per employee

annually for 3 Years

Page 8: Texas.workforce.commission explained.john.pate.ls screening

UNEMPLOYMENT TAX

Page 9: Texas.workforce.commission explained.john.pate.ls screening

UNEMPLOYMENT TAX

What it is

Page 10: Texas.workforce.commission explained.john.pate.ls screening

UNEMPLOYMENT TAX

What it is

A fixed percentage (your rate) of the first $9000 of an employee’s wages

Page 11: Texas.workforce.commission explained.john.pate.ls screening

UNEMPLOYMENT TAX

What it is

A fixed percentage (your rate) of the first $9000 of an employee’s wages

Paid quarterly until the $9000 earnings maximum is met

Page 12: Texas.workforce.commission explained.john.pate.ls screening

UNEMPLOYMENT TAX

Page 13: Texas.workforce.commission explained.john.pate.ls screening

UNEMPLOYMENT TAX

How liability is established

Page 14: Texas.workforce.commission explained.john.pate.ls screening

UNEMPLOYMENT TAX

How liability is established

Rate is set annually

Page 15: Texas.workforce.commission explained.john.pate.ls screening

UNEMPLOYMENT TAX

How liability is established

Rate is set annually

Rate is based on assessments and charge-backs to your account for the previous 36 months

Page 16: Texas.workforce.commission explained.john.pate.ls screening

A PERSON RECEIVES BENEFITS WHEN...

Page 17: Texas.workforce.commission explained.john.pate.ls screening

A PERSON RECEIVES BENEFITS WHEN...

Under certain conditions, he/she becomes unemployed

Page 18: Texas.workforce.commission explained.john.pate.ls screening

A PERSON RECEIVES BENEFITS WHEN...

Under certain conditions, he/she becomes unemployed

➡ Excludes misconduct

Page 19: Texas.workforce.commission explained.john.pate.ls screening

MISCONDUCT DEFINED

source: Texas Workforce Commission Website, retrieved August 1, 2010

http://www.twc.state.tx.us/ui/bnfts/employer2.html#misconduct

Page 20: Texas.workforce.commission explained.john.pate.ls screening

MISCONDUCT DEFINED

• mismanagement of a position of employment by action or inaction

source: Texas Workforce Commission Website, retrieved August 1, 2010

http://www.twc.state.tx.us/ui/bnfts/employer2.html#misconduct

Page 21: Texas.workforce.commission explained.john.pate.ls screening

MISCONDUCT DEFINED

• mismanagement of a position of employment by action or inaction

• neglect that places in jeopardy the lives or property of others

source: Texas Workforce Commission Website, retrieved August 1, 2010

http://www.twc.state.tx.us/ui/bnfts/employer2.html#misconduct

Page 22: Texas.workforce.commission explained.john.pate.ls screening

MISCONDUCT DEFINED

• mismanagement of a position of employment by action or inaction

• neglect that places in jeopardy the lives or property of others• intentional wrongdoing or malfeasance

source: Texas Workforce Commission Website, retrieved August 1, 2010

http://www.twc.state.tx.us/ui/bnfts/employer2.html#misconduct

Page 23: Texas.workforce.commission explained.john.pate.ls screening

MISCONDUCT DEFINED

• mismanagement of a position of employment by action or inaction

• neglect that places in jeopardy the lives or property of others• intentional wrongdoing or malfeasance

source: Texas Workforce Commission Website, retrieved August 1, 2010

http://www.twc.state.tx.us/ui/bnfts/employer2.html#misconduct

• violation of a policy or rule adopted to ensure orderly work and the safety of employees

Page 24: Texas.workforce.commission explained.john.pate.ls screening

MISCONDUCT ALWAYS COMES DOWN TO THIS:

Page 25: Texas.workforce.commission explained.john.pate.ls screening

MISCONDUCT ALWAYS COMES DOWN TO THIS:

• Did the applicant know or should they have known about the broken rule?

Page 26: Texas.workforce.commission explained.john.pate.ls screening

MISCONDUCT ALWAYS COMES DOWN TO THIS:

• Did the applicant know or should they have known about the broken rule?

AND

Page 27: Texas.workforce.commission explained.john.pate.ls screening

MISCONDUCT ALWAYS COMES DOWN TO THIS:

• Did the applicant know or should they have known about the broken rule?

AND

• Did the applicant know or should they have known that a violation could lead to termination?

Page 28: Texas.workforce.commission explained.john.pate.ls screening

YES, IT’S AT WILL EMPLOYMENT.

But you still have potential Federal and State Liability.

Page 29: Texas.workforce.commission explained.john.pate.ls screening

Ensure the applicant understands the rules and consequences.

Page 30: Texas.workforce.commission explained.john.pate.ls screening

Ensure the applicant understands the rules and consequences.

Maintain appropriate documentation.

Page 31: Texas.workforce.commission explained.john.pate.ls screening

THE APPLICATION

Application

Page 32: Texas.workforce.commission explained.john.pate.ls screening

THE APPLICATION• It’s a contract.

Application

Page 33: Texas.workforce.commission explained.john.pate.ls screening

THE APPLICATION• It’s a contract.

- Work status (full vs. part time)

Application

Page 34: Texas.workforce.commission explained.john.pate.ls screening

THE APPLICATION• It’s a contract.

- Work status (full vs. part time)- Work schedules (days & hours

available/not available for work, OT, etc.)

Application

Page 35: Texas.workforce.commission explained.john.pate.ls screening

THE APPLICATION• It’s a contract.

- Work status (full vs. part time)- Work schedules (days & hours

available/not available for work, OT, etc.)- Physical ability to perform job

Application

Page 36: Texas.workforce.commission explained.john.pate.ls screening

THE APPLICATION• It’s a contract.

- Work status (full vs. part time)- Work schedules (days & hours

available/not available for work, OT, etc.)- Physical ability to perform job- Availability of transportation

Application

Page 37: Texas.workforce.commission explained.john.pate.ls screening

THE APPLICATION• It’s a contract.

- Work status (full vs. part time)- Work schedules (days & hours

available/not available for work, OT, etc.)- Physical ability to perform job- Availability of transportation

• Once signed, it becomes the basis of your relationship.

Application

Page 38: Texas.workforce.commission explained.john.pate.ls screening

THE APPLICATION• It’s a contract.

- Work status (full vs. part time)- Work schedules (days & hours

available/not available for work, OT, etc.)- Physical ability to perform job- Availability of transportation

• Once signed, it becomes the basis of your relationship.

• Customize it to meet your business needs

Application

Page 39: Texas.workforce.commission explained.john.pate.ls screening

THE EMPLOYEE HANDBOOK

Application

EmployeeHandbook

Page 40: Texas.workforce.commission explained.john.pate.ls screening

THE EMPLOYEE HANDBOOK

• The rule book for work

Application

EmployeeHandbook

Page 41: Texas.workforce.commission explained.john.pate.ls screening

THE EMPLOYEE HANDBOOK

• The rule book for work• Should always include:

Application

EmployeeHandbook

Page 42: Texas.workforce.commission explained.john.pate.ls screening

THE EMPLOYEE HANDBOOK

• The rule book for work• Should always include:

- Rules of conduct and performance that, if violated, could cause a person to lose their job with and/or without prior warning

Application

EmployeeHandbook

Page 43: Texas.workforce.commission explained.john.pate.ls screening

THE EMPLOYEE HANDBOOK

• The rule book for work• Should always include:

- Rules of conduct and performance that, if violated, could cause a person to lose their job with and/or without prior warning

- An acknowledgement, when signed by new hire, attesting to their receipt and understanding of the rules

Application

EmployeeHandbook

Page 44: Texas.workforce.commission explained.john.pate.ls screening

THE ORIENTATION

Application

EmployeeHandbook

Orientation

Page 45: Texas.workforce.commission explained.john.pate.ls screening

THE ORIENTATION

• Your last opportunity to - discuss the handbook and any rules

or points of emphasis

Application

EmployeeHandbook

Orientation

Page 46: Texas.workforce.commission explained.john.pate.ls screening

THE ORIENTATION

• Your last opportunity to - discuss the handbook and any rules

or points of emphasis

- confirm understanding of the rules and your expectations

Application

EmployeeHandbook

Orientation

Page 47: Texas.workforce.commission explained.john.pate.ls screening

HOW TO DOCUMENTEverything must be in writing.

Page 48: Texas.workforce.commission explained.john.pate.ls screening

HOW TO DOCUMENT

1. Cite the rule that was broken.

Everything must be in writing.

Page 49: Texas.workforce.commission explained.john.pate.ls screening

HOW TO DOCUMENT

1. Cite the rule that was broken.

2. Reference the handbook and the employee’s acknowledgment.

Everything must be in writing.

Page 50: Texas.workforce.commission explained.john.pate.ls screening

HOW TO DOCUMENT

1. Cite the rule that was broken.

2. Reference the handbook and the employee’s acknowledgment.

3. Detail the relevant incident and include specific actions/words.

Everything must be in writing.

Page 51: Texas.workforce.commission explained.john.pate.ls screening

HOW TO DOCUMENT

1. Cite the rule that was broken.

2. Reference the handbook and the employee’s acknowledgment.

3. Detail the relevant incident and include specific actions/words.

4. Outline the consequences of another occurrence (potential termination).

Everything must be in writing.

Page 52: Texas.workforce.commission explained.john.pate.ls screening

HOW TO DOCUMENT

1. Cite the rule that was broken.

2. Reference the handbook and the employee’s acknowledgment.

3. Detail the relevant incident and include specific actions/words.

4. Outline the consequences of another occurrence (potential termination).

5. Have the employee acknowledge receipt of the communication in writing.

Everything must be in writing.

Page 53: Texas.workforce.commission explained.john.pate.ls screening

MISCONDUCT REVISITED

Page 54: Texas.workforce.commission explained.john.pate.ls screening

MISCONDUCT REVISITED

Did the applicant know about the rule?

Page 55: Texas.workforce.commission explained.john.pate.ls screening

MISCONDUCT REVISITED

Did the applicant know about the rule?

✓ You have a signed application,

Page 56: Texas.workforce.commission explained.john.pate.ls screening

MISCONDUCT REVISITED

Did the applicant know about the rule?

✓ You have a signed application,

✓ a handbook with signed acknowledgment from the applicant.

Page 57: Texas.workforce.commission explained.john.pate.ls screening

MISCONDUCT REVISITED

Did the applicant know about the rule?

✓ You have a signed application,

✓ a handbook with signed acknowledgment from the applicant.

✓ and acknowledgement of orientation in which the rules were discussed.

Page 58: Texas.workforce.commission explained.john.pate.ls screening

MISCONDUCT REVISITED

Did the applicant know about the rule?

✓ You have a signed application,

✓ a handbook with signed acknowledgment from the applicant.

✓ and acknowledgement of orientation in which the rules were discussed.

Did they know about the consequences?

Page 59: Texas.workforce.commission explained.john.pate.ls screening

MISCONDUCT REVISITED

Did the applicant know about the rule?

✓ You have a signed application,

✓ a handbook with signed acknowledgment from the applicant.

✓ and acknowledgement of orientation in which the rules were discussed.

Did they know about the consequences?

✓ You have a signed copy of the communication of consequences, indicating acknowledgement.

Page 60: Texas.workforce.commission explained.john.pate.ls screening

YOU AND YOUR LIABILITY

Page 61: Texas.workforce.commission explained.john.pate.ls screening

YOU AND YOUR LIABILITY

• Liability is based on the Employee’s Base Period

Page 62: Texas.workforce.commission explained.john.pate.ls screening

YOU AND YOUR LIABILITY

• Liability is based on the Employee’s Base Period

• Base period is defined by

• The first four of the last five completed calendar quarters of employment preceding the claim

Page 63: Texas.workforce.commission explained.john.pate.ls screening

YOU AND YOUR LIABILITY

more applicable version:

Your liability for any employee begins on the first day of the second full calendar quarter.

Page 64: Texas.workforce.commission explained.john.pate.ls screening

YOU AND YOUR LIABILITY

more applicable version:

Your liability for any employee begins on the first day of the second full calendar quarter.

You have 91-179 days to evaluate any new hire.

Page 65: Texas.workforce.commission explained.john.pate.ls screening

MISCONDUCT RE-REVISITED

Page 66: Texas.workforce.commission explained.john.pate.ls screening

MISCONDUCT RE-REVISITED

Fantasy

Page 67: Texas.workforce.commission explained.john.pate.ls screening

MISCONDUCT RE-REVISITED

Fantasy

You want to terminate someone for incompetence

Page 68: Texas.workforce.commission explained.john.pate.ls screening

MISCONDUCT RE-REVISITED

Fantasy

You want to terminate someone for incompetence

You cannot.

Page 69: Texas.workforce.commission explained.john.pate.ls screening

MISCONDUCT RE-REVISITED

Fantasy

You want to terminate someone for incompetence

You cannot.

If they are incompetent, why did you hire and keep them?

Page 70: Texas.workforce.commission explained.john.pate.ls screening

MISCONDUCT RE-REVISITED

Fantasy

You want to terminate someone for incompetence

You cannot.

If they are incompetent, why did you hire and keep them?

Fact

Page 71: Texas.workforce.commission explained.john.pate.ls screening

MISCONDUCT RE-REVISITED

Fantasy

You want to terminate someone for incompetence

You cannot.

If they are incompetent, why did you hire and keep them?

Fact

✓ You can terminate someone for failing to perform in a manner of which he/she is capable.

Page 72: Texas.workforce.commission explained.john.pate.ls screening

REMEMBER

Page 73: Texas.workforce.commission explained.john.pate.ls screening

REMEMBER

• When you are notified of a TWC Claim, the most important thing you can do is respond within the provided time frame.

Page 74: Texas.workforce.commission explained.john.pate.ls screening

REMEMBER

• When you are notified of a TWC Claim, the most important thing you can do is respond within the provided time frame.

• Respond with the documentation at your disposal. Verbal warnings are okay as long as they are documented in writing.

Page 75: Texas.workforce.commission explained.john.pate.ls screening

REMEMBER

• When you are notified of a TWC Claim, the most important thing you can do is respond within the provided time frame.

• Respond with the documentation at your disposal. Verbal warnings are okay as long as they are documented in writing.

• Ask for help – even if it’s from the TWC.

Page 76: Texas.workforce.commission explained.john.pate.ls screening

REMEMBER

• When you are notified of a TWC Claim, the most important thing you can do is respond within the provided time frame.

• Respond with the documentation at your disposal. Verbal warnings are okay as long as they are documented in writing.

• Ask for help – even if it’s from the TWC.

It’s all about the documentation.

Page 77: Texas.workforce.commission explained.john.pate.ls screening

THE BEST RESOURCE NO ONE KNOWS ABOUT (OR USES)

Page 78: Texas.workforce.commission explained.john.pate.ls screening

THE BEST RESOURCE NO ONE KNOWS ABOUT (OR USES)

The TWC

Page 79: Texas.workforce.commission explained.john.pate.ls screening

THE BEST RESOURCE NO ONE KNOWS ABOUT (OR USES)

The TWC

Labor

Page 80: Texas.workforce.commission explained.john.pate.ls screening

THE BEST RESOURCE NO ONE KNOWS ABOUT (OR USES)

The TWC

Labor Public

Page 81: Texas.workforce.commission explained.john.pate.ls screening

THE BEST RESOURCE NO ONE KNOWS ABOUT (OR USES)

The TWC

Labor Employers Public

Page 82: Texas.workforce.commission explained.john.pate.ls screening

THE BEST RESOURCE NO ONE KNOWS ABOUT (OR USES)

The TWC

Labor Employers Public

(800) 832-9394

a team of lawyers is standing by at:

Page 83: Texas.workforce.commission explained.john.pate.ls screening

FINALLY

Page 84: Texas.workforce.commission explained.john.pate.ls screening

FINALLY

• History tells us that on the first day of work, a new hire’s behavior is the best it will ever be.

Page 85: Texas.workforce.commission explained.john.pate.ls screening

FINALLY

• History tells us that on the first day of work, a new hire’s behavior is the best it will ever be.

• Look for early warning signs and address them ASAP.

Page 86: Texas.workforce.commission explained.john.pate.ls screening

FINALLY

• History tells us that on the first day of work, a new hire’s behavior is the best it will ever be.

• Look for early warning signs and address them ASAP.

• Make your cuts before you incur liability.