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The Third Industrial Revolution: The Third Industrial Revolution: Creating value across the firm’s Creating value across the firm’s boundaries boundaries Dr. Robin Teigland, aka Dr. Robin Teigland, aka Karinda Rhode in SL Karinda Rhode in SL Associate Professor Associate Professor Stockholm School of Economics Stockholm School of Economics www.knowledgenetworking.org www.knowledgenetworking.org www.slideshare.net/eteigland www.slideshare.net/eteigland Photo: Lundholm, Metro September 2010 September 2010 ww.ifl.se ww.ifl.se

Teigland IFL Inspiration

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My slides from my lecture as part of the IFL Executive Education Inspiration Series on September 9, 2010

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Page 1: Teigland IFL Inspiration

The Third Industrial Revolution: The Third Industrial Revolution: Creating value across the firm’s Creating value across the firm’s

boundariesboundaries

Dr. Robin Teigland, akaDr. Robin Teigland, aka

Karinda Rhode in SLKarinda Rhode in SL

Associate ProfessorAssociate Professor

Stockholm School of EconomicsStockholm School of Economics

www.knowledgenetworking.orgwww.knowledgenetworking.org

www.slideshare.net/eteiglandwww.slideshare.net/eteigland

Photo: Lundholm, Metro

September 2010September 2010ww.ifl.seww.ifl.se

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"...when the rate of change "...when the rate of change outside an organization is outside an organization is greater than the change greater than the change

inside, the end is near...." inside, the end is near...."

Jack Welch…Jack Welch…

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Did You Know: Shift HappensDid You Know: Shift Happenshttp://www.youtube.com/watch?http://www.youtube.com/watch?

v=cL9Wu2kWwSYv=cL9Wu2kWwSY

How are these trends impacting How are these trends impacting you and your organization?you and your organization?

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GrowthGrowth

TimeTime

Information Information and knowledgeand knowledge

Human Human absorptive absorptive capacitycapacity

Human capacity cannot keep up…Human capacity cannot keep up…

Adapted from Cohen & Levinthal 1989Adapted from Cohen & Levinthal 1989

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””No one knows everything, No one knows everything,

everyone knows something, everyone knows something, all knowledge resides in all knowledge resides in

humanity.”humanity.”networksnetworks

Adapted from Lévy 1997

Page 6: Teigland IFL Inspiration

The wisdom of the crowdThe wisdom of the crowd

ClosedClosedExpensiveExpensiveComplexComplexAccurateAccurate

OpenOpenInexpensiveInexpensive

SimpleSimpleClose enoughClose enough

Hinton 2007

AccurateAccurate

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History tends to repeat itself….History tends to repeat itself….Innovation, financial crisis, industrial revolution, Innovation, financial crisis, industrial revolution,

… …

Steam Steam engineengine

Internal Internal combustion combustion

engineengine

MicroelectroniMicroelectronicscs

Late 18Late 18thth C C Late 19Late 19thth C C Late 20Late 20thth C C

Schön 2008

Third industrial revolution?

Page 8: Teigland IFL Inspiration

A new workforce is appearing…A new workforce is appearing…

Prensky 2001, Beck and Wade 2004, Mahaley 2008 Prensky 2001, Beck and Wade 2004, Mahaley 2008

““Digital Immigrants”Digital Immigrants”““Digital Natives”Digital Natives”

Company loyaltyCompany loyaltyWork ≠ PersonalWork ≠ Personal

Learning=Behind the deskLearning=Behind the desk

Company loyaltyCompany loyaltyWork ≠ PersonalWork ≠ Personal

Learning=Behind the deskLearning=Behind the desk

Professional loyaltyProfessional loyaltyWork = PersonalWork = Personal

Learning=Fun and gamesLearning=Fun and games

Professional loyaltyProfessional loyaltyWork = PersonalWork = Personal

Learning=Fun and gamesLearning=Fun and games

Page 9: Teigland IFL Inspiration

Building skills in virtual environmentsBuilding skills in virtual environments

My CVMy CV•Leading a virtual team of 30 Leading a virtual team of 30

individuals from across the globeindividuals from across the globe•Creating and successfully Creating and successfully executing strategies under executing strategies under

pressurepressure•Managing cross-cultural conflict Managing cross-cultural conflict

without face-to-face without face-to-face communicationcommunication

Teigland 2010

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Adapted from FredCavazza.net

..using social media to learn, solve problems, and develop new ideas

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Threadless:Threadless:What came first What came first

– – the community the community

or the or the company?company?

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Building trust through social mediaBuilding trust through social media

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"E-connection is processed in the brain like an in-person connection."

http://slideshare.net/missrogue

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Where are the sources of Where are the sources of sustainable organization success?sustainable organization success?

#1InnovationInnovation

Networks of Networks of relationshipsrelationships

Brand & Brand & ReputationReputation

FIRM

Kaye 1993Kaye 1993

Page 15: Teigland IFL Inspiration

Where are the sources of Where are the sources of sustainable organization success?sustainable organization success?

#1InnovationInnovation

Networks of Networks of relationshipsrelationships

Brand & Brand & ReputationReputation

FIRM

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eZeZ 230+230+PartnerPartner

ss

30,000+30,000+CommunityCommunitymembersmembers

5,000+5,000+Customers in Customers in 130 countries130 countries

• #1 open source content management #1 open source content management softwaresoftware

• Customers include UN, Vogue, Hitachi, 3M, Customers include UN, Vogue, Hitachi, 3M, MITMIT

• 75 employees in 9 countries (US, Europe & 75 employees in 9 countries (US, Europe & Asia)Asia)

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eZ facilitates eZ facilitates platforms for conversation platforms for conversation throughout its ecosystemthroughout its ecosystem

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Here comes the Immersive InternetHere comes the Immersive Internet

O’Driscoll 2009O’Driscoll 2009

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Avapreneurs and Born VirtualsAvapreneurs and Born Virtuals

Teigland 2010Teigland 2010

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From the mobility of goods From the mobility of goods to the mobility of financial capital to … to the mobility of financial capital to …

...the “mobility” of labor?...the “mobility” of labor?

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Leadership moving forward……Leadership moving forward……

If you love knowledge, set it free…

HierarchyHierarchyLinear, static, process-Linear, static, process-

based organizationbased organization

HierarchyHierarchyLinear, static, process-Linear, static, process-

based organizationbased organization

HeterarchyHeterarchyDynamic, integrated Dynamic, integrated

collaboration networks collaboration networks

HeterarchyHeterarchyDynamic, integrated Dynamic, integrated

collaboration networks collaboration networks

Teigland 2010

Page 22: Teigland IFL Inspiration

Thanks and Thanks and see you in world!see you in world!

Karinda RhodeKarinda Rhode

aka Robin Teiglandaka Robin [email protected]@hhs.se

www.knowledgenetworking.www.knowledgenetworking.orgorg

www.slideshare.net/www.slideshare.net/eteigland eteigland

Thanks and Thanks and see you in world!see you in world!

Karinda RhodeKarinda Rhode

aka Robin Teiglandaka Robin [email protected]@hhs.se

www.knowledgenetworking.www.knowledgenetworking.orgorg

www.slideshare.net/www.slideshare.net/eteigland eteigland

Photo: Lindholm, Metro

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Interested in learning more Interested in learning more about Virtual about Virtual Worlds?Worlds?