Team Performance Workout

Rev. 10/24/2013

Education and Training, LLC

“Extended DISC® is a registered trademark of Extended DISC N.A., Inc.1© Copyright Onward Education & Training. LLC 2010 -2013 All Rights Reserved

ReadyAimFire

EngagementAlignmentExecution

Team Performance Workout

© Copyright Onward Education & Training. LLC 2010 -2013 All Rights Reserved

• The Execution Problem• Onward’s 80% Solution• How Does It Work?• What Do I Get?• How Much Does It Cost?

Agenda

2

Team Performance Workout

• We hire people based on thoroughly checked résumés and references. Still, our new hires often just don’t seem to work out.

• Instead of getting what I think I asked for, I get draft after draft of what I didn’t ask for.

• Our company is great at accounting for cost and effort, but our projects never seem to finish on time. Some never finish at all.

• We meet for hours, and I think I’m making myself clear about what we need to accomplish, but nobody on my staff seems to “get it” and nothing ever changes.

• Is 20% annual employee turnover normal? How do I know whether I’m keeping the right people?


The Execution Problem

3

“Everybody’s busy but nothing’sgetting done.”


The 80% Solution

4

“80% of success is attitude, 20% is aptitude.”- Jim Rohn

Subjective Adaptation• Assigning/Accepting Tasks• Setting/Addressing Goals• Giving/Interpreting Direction• Seeking/Offering Help• Adapting in the Workplace

• To My Manager• To My Colleagues• To My Customers

“Who Am I?”“Who Are You?”“Who Are We?”


The 80% Solution

5

Hidden Behavioral Costs of Subjective Adaptation

Subjective Guesswork• Silo Thinking• Cognitive Bias

• Habit and Ritual• Irrational Superstitious Beliefs

• Passive/Active Aggression• Up-Delegation• Don’t Diligence

• Negativistic Behavior

AA

?


The 80% Solution

Leveling the Playing Field for Your Team

Based on Research• Four Basic Behavioral

Patterns (W. M. Marsden, et. al.)

• Dominant• Influencing• Steady• Conscientious

ChangeAnalysis

SupportTasks

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Persuasion

“Analytical” “Driver”

“Amiable” “Expressive”

D

IS

C

6


The 80% Solution

Attitude as a Function of Behavioral Style

Behavioral Styles• Weighted Combinations of

the Four Patterns• Thousands of Nuanced

Possibilities• “The Psychology of Normal

People”

ChangeAnalysis

SupportTasks

Peo

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Persuasion

SD

D

IS

C

IC

CI DS

IDSSDI

DSCCID

7


The 80% Solution

Building All Kinds of Teams

ChangeAnalysis

SupportTasks

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Persuasion

InnovationMarketingCoaching

Sales

LeadershipManagementConsulting

PMO

ResearchFinance

Quality Ctl.Analytics

HealthcareEducationServicesSupport

It’s About Teamwork…• …Dynamics

• Individual Contribution• Cooperative Effort

• …Mission and Lifecycle• Innovation• Implementation• Service/Support• Improvement/Transition

8

5 to 50-plusParticipants


The 80% Solution

9

Attitude:A Behavioral Model of Team Performance

Objective Teamwork• Individual Motivators and

De-motivators• Strengths, Weaknesses• Stress Reactions• In Myself and Others

Natural Behavior

Adaptive Behavior

What’s Expected of Me

N

ChangeAnalysis

SupportTasks

Peo

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A

N

Persuasion

ASubjective Adaptation

Objective Adaptation

TeamTarget

A


Step 1: EngagementIdentifying and Harnessing Your Team’s Intrinsic Motivators

Step 2: AlignmentPlanting Your Flag and Rallying Your Team - Scientifically

Step 3: ExecutionEngaged and Aligned Teamwork Drives Real, Practical Results

How Does It Work?

10

Three Steps to Increased Team Performance

Rev. 10/1/2013 © Copyright Onward Education & Training. LLC 2010 -2013 All Rights Reserved

N N NN

NN

A

A A

A

A

A

ChangeAnalysis

Support PersuasionTasks

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• A Simple 15-Minute Extended DISC® Assessment Plots Each Team Member on the Field

• Individual and Team Behavioral Style Reports Show Members’ Natural and AdaptiveBehavioral Styles

• Before the Workout, Adaptive Behavior is Subjective, Self-Focused, and Aimed at Reducing Personal Stress in the Workplace

N A

11

How Does It Work?

Step 1. Engagement


N N NN

NN

A

A A

A

A

A

ChangeAnalysis


Peo

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• Set and Express Team Expectations• Certified Professionals Work With

Your Team’s Leaders to Map Your Team’s Behavioral Target

• Your Target Incorporates• The Practical Results You Expect

of Your Team• The Organizational Values That

Drive Those Results

12

Step 2. Alignment

How Does It Work?


N N NN

NN

AA

ChangeAnalysis


Peo

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• We Teach Your Team’s Members to Adapt Their Behavior to Your Behavioral Target

• Conflict is Reduced as We Show the Members of Your Team How to Understand and Work With Each Other

• After the Workout, Adaptive Behavior is Objective, Goal-Focused, and Aimed at Achieving Your Team’s Shared Goals

A

A

A

A

AA

AAA

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Step 3. Execution

How Does It Work?


AssessmentScientific Extended DISC® Assessment and Analysis Techniques

InsightSelf- and Other- Awareness Enhances Focus, Reduces Conflict

AchievementSetting Clear Goals and Recognizing Their Accomplishment

How Does It Work?

14

Based on Proven Behavioral Research

D

I

C

S


What Do I Get?

15

Your Team Members Receive…

20+ Page Extended DISC® Reports• Behavioral Style Summary• Motivators and Reactions Under

Stress• Behavioral Competencies (“Skills”)

including Workplace-Specific Reports (e.g., Sales, IT, Management, Leadership, Trainer, Project, etc.)

Extended DISC Self-Development Guide

Extended DISC® Team Reports• Graphical Profile of the Behavioral Style of Your Entire Team• Promotes Mutual Understanding by Providing Objective

Overview of Your Team’s Behavioral Styles• Illustrates Team’s Values and Performance Goals• Highlights Your Team’s Strengths• Provides Your Team With a Clear

Target for Objective Behavioral Adaptation


What Do I Get?

16

Your Team Receives…


How Much Does It Cost?

17

$250 for Each Team Member…

Including• Extended DISC® Individual

Assessments and Behavioral Style Reports

• Two Workplace-Specific Alignment Reports• One-on-One Review and Interpretive Consulting Sessions• Optional Post-Program Reassessment to Validate Results:

$75Special programs and reduced pricing available for:• Onboarding new employees and team members• Redeploying members among teams


How Much Does It Cost?

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…Plus $2100 to Build Your Team

Including• Alignment and Goal-Setting Consulting

with Team Leaders• Up to Three Extended DISC®

Team Analyses• Customized Two-Hour

Team Alignment Session

For teams of 5 to 50+ members. Pricing covers virtual engagement. Personal individual and team engagement also available

© Copyright Onward Education & Training. LLC 2010 -2013 All Rights Reserved 19

Lightweight, Efficient, Fixed-Cost

Actionable Guidance on Improving Team Performance in Just a Few Hours

Fixed Price, No Hidden Costs Individual and Team Coaching by

Experienced and Certified Professionals

Results Guaranteed

100 Springdale Road Suite A3 Cherry Hill, NJ 08003 1-800-830-1396

onwardeducation.com


Thank You

Optional Next Steps Based on the Extended DISC Platform• Scientific Job Benchmarking and Placement• Work-Pair Analysis• 360 Tools• One-on-One Professional Coaching• Customized Behavioral Skills Workshops

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Business

Team Performance Workout