TEAM COACHING THROUGH GROUPTHINK

Inga BielińskaSystemic coach ®, ACC ICF,

business trainer

Margaret Heffernan

Serge Moscovici

Patrick Lencioni

Peter Senge

What leads groups to arrive at poorer decisions than they

could have?

GROUPTHINK

a psychological phenomenon that occurs within a group of people, in which the desire for harmony or conformity in the group results in an irrational or dysfunctional decision-making outcome.

Wikipedia

HAPPY TALK

occurs when group members say that all is going well and likely to go even better—that there is nothing to worry about

NEGATIVE TALK

occurs when group members complain that all is going down and is likely to go even worst. But there is just full agreement and no action.

CONFLICT

WHISTLEBLOWERS

WHISTLEBLOWERSblow their whistle

against WILLFUL BLINDNESS

WILLFUL BLINDNESSBeing unaware of things we should really be aware of;Things we need to know

Meltdown of 2008Google missing out

social mediaAlice Stewart in 1950s

Nobody is immune to it.

WILLFUL BLINDNESS

WILLFUL BLINDNESSORGANISATIONAL SILENCE

WILLFUL BLINDNESSORGANISATIONAL SILENCECONVENTIONAL WISDOM

WILLFUL BLINDNESSORGANISATIONAL SILENCECONVENTIONAL WISDOM

THINKING MODELS=BELIEVES

WILLFUL BLINDNESSThe toxin of any

teamwork

What could be

the antidote?

Team coaching

incorporates all of

these antidotes

COURAGE

DIVERSITY

CURIOSITY

COURAGEto notice possible issues, to

speak up, to ask powerful

questions

DIVERSITYTo invite the outsider, to offer

different perspectives, to

create a fantastic model of

collaboration - thinking

partners who aren't echo

chambers

CURIOSITY A coach is curious and not

judgmental, asks questions

with the intention I am OK

and you are OK too, listen

to what NOT being said

COURAGE

DIVERSITY

CURIOSITY

COURAGE

DIVERSITY

CURIOSITY

Remodeling approach

to mistakes

Good disagreement

(based on courage,

diversity, curiosity

is central to progres.

Margaret Heffernan

Serge Moscovici

Patrick Lencioni

Peter Senge

WILLFUL BLINDNESS MINORITY INFLUENCE

CONFLICT ABOUT IDEAS IS OK THINKING MODELS

The theory of minority influence, proposed by social psychologist

Serge Moscovici, says that even in small numbers, when there's

consistency over time, change can happen.

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