Copyright 2008 Twilio

Empower Web Developers

To build Voice Communication Apps that Make or Receive Phone Calls, using only Basic Web

Development skills

Simple API

Only Five Building Blocks.

Powerful API Build Advanced, Useful Applications

Pay-As-You-Go Pricing No upfront, no commitment. Pay only for what you use.

Voice Communications

Sales AutomationOrder Inquiry

Customer Relations ManagementIntelligent Call Distribution

Emergency NotificationAppointment Reminders

Voicemail

(we use every day)

Costly and Difficult to Build

Costly to Build

Voice Applications$20B Market1

Telecom Engineers

(thousands)Tiny Workforce

Specialized Skill SetOnly Thousands of Qualified People2

(Cisco Certified, etc.) Complex Open Source Options

Steep Learning Curve

SIP, IAX2, uLaw, GSM, skinny, STUN, SDP, RTP, H.323, PSTN, DTMF, H.238, DID, E.164, ENUM

NAPTR, DUNDi, Speex, T.38, SDP, G.711, G.729, QOS...

Realtime RequirementsReliability Challenges1 http://www.marketresearch.com/product/display.asp?productid=1778408&g=1

http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=43477

http://www.marketwire.com/press-release/Dmg-Consulting-Llc-914082.html

2 http://www.narte.org/h/aboutnarte.asp

Commoditize the Skills

Voice Communications

$20B Market

Telecom Engineers

(thousands)

Web DevelopersLargest engineering workforce!

Millions of Skilled WorkersProcesses

Agile DevelopmentCommodity Hosting

Existing Infrastructure Investment

Twilio

Telecom Goo

Twilio

HTTP

HARD EASY!

XMLMP3, wav, etc.

<Say><Play>

<Record>

<Gather>

<Dial>

<Say>Thank you for calling XYZ Corp.</Say>

<Play>http://mycompany.com/greeting.mp3</Play>

<Record action=’http://mycompany.com/handler.php’/>

<Gather numDigits=’1’ action=’http://mycompany.com/handler.php’ />

<Dial>415-867-5309</Dial>

Just 5 Building Blocks

Simple API

Example:

Example:

Example:

Next Grand Central

In 15 Lines of PHP!

Privileged and Confidential

Pay-As-You-Go Pricing

3¢ / minute

5¢ / minute toll free

$5 / month per phone number

No Contract, No Shenanigans

Before:Traffic Spikes Kill Service

With Twilio:Capacity on Demand

Thousands of Calls Spike = Success!*Now a Twilio Customer

Privileged and Confidential

RIPHard

Voice Apps