VOLUNTEER OUTLOOKAN INSIDE LOOK AT TAPROOT’S PRO BONO CONSULTANTS

TAPROOT VOLUNTEERS

PRO BONO CONSULTANT (PBC) RECRUITMENT AND MANAGEMENT

PRO BONO CONSULTANT EXPERIENCE

GIVING BACK

VOLUNTEER RECRUITMENT

AND MANAGEMENT

RECRUITMENT

We recruit our pro bono consultants with targeted ads from the following sites• Craigslist• Hotjobs.com• Idealist.org• CareerBuilder• VolunteerMatch

Word of Mouth• Outreach from current volunteers

SELECTION PROCESS

ONLINE APPLICATION

PHONE INTERVIEW ORIENTATION

Resume Express reasons

for volunteering

Volunteer and recruitment staff

Led by project managers

MANAGEMENT

Pro Bono Account Directors and Taproot program staff

ACCOUNT DIRECTOR

TAPROOT PROGRAM MANAGER

MANAGEMENT

Account Directors lead the pro bono Project Managers

ACCOUNT DIRECTOR

PROJECT MANAGER

PBC PBC PBC

MANAGEMENT

TAPROOT PROGRAM MANAGER

ACCOUNT DIRECTOR

PROJECT MANAGER

PBC PBC PBC

VOLUNTEER EXPERIENCETHE PROFESSIONAL SIDE OF OUR PRO BONOCONSULTANTS

EMPLOYER CATEGORIES

Corporations or Professional Service Agencies 64%

Consulting Firms 29%

Independent Consultants 15%

Freelancers 17%

Unemployed 2%

OUR PRO BONO CONSULTANTS COME FROM A VARIETY OF DIFFERENT FIELDS AND INDUSTRIES

EMPLOYER CATEGORIES

Associate, 27%

Manager, 24%

Director, 20%

VP, 14%

C-Level, 9%

Independent Contractor, 5%

Not Specified, 1%

WE ATTRACT PRO BONO CONSULTANTS FROM ALL LEADERSHIP LEVELS

YEARS OF EXPERIENCE

0 to 4 years, 4%

5 to 9 years, 15%

10-to 14 years, 24%

15 to 19 years, 23%

20 to 24 years, 18%

25 to 29 years, 13%

30+, 3%

OUR PRO BONO CONSULTANTS AVERAGE 12 YEARS OF PROFESSIONAL EXPERIENCE

WHY GIVE BACK? MOTIVATIONS FOR VOLUNTEERING

TOP THREE MOTIVATIONS

FROM A RANDOM SAMPLE OF 250 TAPROOT

PRO BONO CONSULTANTS

DUTY TO COMMUNITY

48.9%

NETWORK45.6%

CHALLENGE44.4%

I want to be able to reach out and help people…and become part of a company that changes lives.—BAY AREA PRO BONO CONSULTANT

GAUGE MOTIVATING FACTORS

POST-PROJECT SURVEYS

Each pro bono consultant receives a post-project survey to determine their satisfaction with Taproot’s methods and processes and their reasons for volunteering.

MAJOR MOTIVATING FACTORS

2010 SURVEY

PERSONAL48.9%

CHALLENGE SKILLS45.6%

CAREER44.4%

The client was great and they are very appreciative. That makes our entire team feel really good about the impact we had.— PRO BONO CONSULTANT

RETURNING PBCS

POST-PROJECT SURVEY RESULTS

1,446 PBCs have completed at least two projects 62% of nonprofits receive additional support

from volunteers following the project’s close 85% of pro bono consultants would recommend

a Taproot project to a colleague

At the end, delivering a quality product to the client that we knew would be used and create value to them was the most rewarding part of the project— PRO BONO CONSULTANT