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www.IanCarroll.com Systemic Flow Mapping Using Kanban for organisational change @caza_no7 Rightshifting in action!

Systemic Flow Mapping

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Systemic Flow Mapping is a technique for visualising organisation-wide flow, bottlenecks, and constraints across multiple delivery teams and departmental boundaries. Its aim is to provide enlightenment into wasteful, inefficient, and stressful workplaces helping to inform and shape organisational change using Kanban. Systemic Flow Mapping facilitates the implementation of Kanban at scale showing the negative systemic impact of local optimisation and provides insight into the wider implications and decisions in organisational structure and flow.

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Page 1: Systemic Flow Mapping

www.IanCarroll.com

Systemic Flow Mapping

Using Kanban for organisational change

@caza_no7

Rightshiftingin action!

Page 2: Systemic Flow Mapping

“95% of the performance of an organization is attributable to the system and 5% attributable to the

individual.” – W. Edwards Deming

Page 3: Systemic Flow Mapping

Select Analysis

Dev Test Demo Pre-Live

LiveBacklog

Release team

WIP DONE WIP DONE WIP DONE

DBA team

= Blocker

= Limit= Class of Service

1

7

Measure

Page 4: Systemic Flow Mapping

BAU

Page 5: Systemic Flow Mapping

SelectBacklog WIP DONE

Hello worldCreating

safety

Page 6: Systemic Flow Mapping

SelectBacklog WIP DONE

Hello worldCreating

safety

Page 7: Systemic Flow Mapping

SelectBacklog WIP DONE

Project X

BAU

CR’s

Project Y

Hello worldCreating

safety

Page 8: Systemic Flow Mapping

Hello worldSystemic

Flow

Mapping

Page 9: Systemic Flow Mapping

"How we visualise the world dominates how

we perceive the world" ~ Karl Scotland

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Cycle time2 weeks to18 months

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Cycle time1 day to6 weeks

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Cycle time1 hour to2 weeks

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Marshall Model for Organisational Effectiveness - @flowchainsensei

Page 14: Systemic Flow Mapping

1. Make work visible2. Limit WIP3. Create safety for centralised teams4. Blockers / bottlenecks are signals from the

wider system5. Map the wider system to underpin Org

Design decisions

(Thanks for listening!)@caza_no7

Systemic

FlowMapping