Upload
phong-dinh
View
383
Download
1
Tags:
Embed Size (px)
DESCRIPTION
SW center Organization chart
Citation preview
SOFTWARE CENTERTEAM STRUCTURE YEAR 2013
Prepared By: Checked By: Approved By:
210/04/23
DirectorVan Huy
Deputy DirectorDo Dung
ATM ApplicationGroup
Quang Huy
Assistant(Add 01 more)
SymphonyGroup
Duy Thanh
Project Mgnt.Group
Dinh Phong
HCM Branch
Bach Viet
LAOSBranch
Tone
Graphic DesignGroup
Quang Vinh
QA/QCGroup
Quy Duong
SW CENTER ORGANIZATION CHART
Director, Manager Chart
310/04/23
ATM ApplicationGroup
Quang Huy
AA-ActivateNguyen Dung
Add 01 more (Dev)
NDC AppDuc Thinh
Nguyen SonAdd 01 more
SymphonyGroup
Duy Thanh
EJM-SDM-RKMMinh Thang
ASM-CS M-ECPTuan AnhMinh DucChi Binh
PGS-CRMPham Tu
Add 01 more (Dev)
Maintain & Deploy
Pham DoAdd 01 more
Trong ThePham Tu
Coding, R&D
SW CENTER ORGANIZATION CHART
Hanoi Manager, team member chart
410/04/23
Project Mgnt.Group
Dinh Phong
Graphic DesignGroup
Quang Vinh
QA/QCGroup
Quy DuongNgoc Vu
SW CENTER ORGANIZATION CHART
HoChiMinh BranchBach Viet
ATM TeamChi Linh
Add 01 more
Switch& Symp.Nguyen Lam
Ly BinhAdd 01 more
LAOS BranchTone
ToneNoy
Hanoi Manager, team member chart
HoChiMinh, Laos Manager, team member chart
510/04/23
Director – Do Van Huy
– Manage HR
– Assign Project, R&D to Account/Solution leader
– Review/Plan with Leader on plan, roadmap, Project
– Advice Project Manager Make proposal for Sale, Customer
– Meeting with customer with Sale or to support team in case
– R&D on new Technology, Service then make Roadmap
– Working with NCR, Partner on new Solution, Project, Roadmap for customer
SW DIRECTOR SOW
610/04/23
Deputy Director – Do Quang Dung
– Support Director on HR
– Monitor and Push Account/Solution Manager on project
– Account Manager for Laos market & support VCB
– Support Account Manager on Issue/pending & talking to customer
– Meeting with customer with Sale or to support team in case
– Create/Review on Project/Support man day and cost
SW DEPUTY DIRECTOR SOW
710/04/23
Senior Account Manager – Nguyen Quang Huy
ATM Application Division
– Leading/Backup ATM application team leader, member
– Main communication to his/her customer as designed (BIDV, Vietinbank)
– Manage/Develop new service for his customer
– Co-operate with Solution Manager on project implementation, roadmap for customer
– Response on all issue, Implement for his customer
– Meeting with their customer frequency or by issue/project event
– Manage tasks, Issues of team member
– Work with Sale account for SOW of new requirement for his customer
SW ACCOUNT MANAGER SOW
810/04/23
Account Manager – Pham Anh Tu
ATM Application Division
– Main communication to his/her customer as designed (VCB)
– Manage/Develop new service for his customer
– Co-operate with Solution Manager on project implementation, Roadmap for
customer
– Response on all issue, Implement for his customer
– Meeting with their customer frequency or by issue/project event
– Manage tasks, Issues of team member
– Work with Sale account for SOW of new requirement for his customer
SW ACCOUNT MANAGER SOW
910/04/23
Account Manager – Pham Duc Thinh
ATM Application Division
– Main communication to his/her customer as designed (VBA, NDC JS Banks in
HN)
– Manage/Implement new service for his customer
– Co-operate with Solution Manager on project implementation, Roadmap for
customer
– Response on all issue, Implement for his customer
– Meeting with their customer frequency or by issue/project event
– Manage tasks, Issues of team member
– Work with Sale account for SOW of new requirement for his customer
SW ACCOUNT MANAGER SOW
1010/04/23
Account Manager – Do Chi Linh
ATM Application Division
– Main communication to his/her customer as designed (HCM Banks)
– Manage/Implement new service for his customer
– Co-operate with Solution Manager on project implementation, Roadmap for
customer
– Response on all issue, Implement for his customer
– Meeting with their customer frequency or by issue/project event
– Manage tasks, Issues of team member
– Work with Sale account for SOW of new requirement for his customer
SW ACCOUNT MANAGER SOW
1110/04/23
Senior Manager – Nguyen Duy Thanh
Solution Division
– Manager of solution team
– In charge of Solution Architecture and technology
– Head and develop his product/solution (EJM, SDM, IMP, RKM)
– Co-operate Acc. Manager on implementation, Presentation solution
– Work with Director on Solution roadmap
– Design, Document, coding for his/her solution
– Response on all issue, Implement for their solution
– Manage, review task for team member
– R&D on new Technology for his/her solution
SW SOLUTION MANAGER SOW
1210/04/23
Manager – Truong Trong The
Solution Division
– Deputy Manager of solution team
– In charge of Solution Feature, workflow and GUI
– Head and develop his product/solution (Activate, ASM, CSM, ECP)
– Co-operate Acc. Manager on implementation, Presentation solution
– Work with Director on Solution roadmap
– Design, Document, coding for his/her solution
– Response on all issue, Implement for their solution
– Manage, review task for team member
– R&D on new Technology for his/her solution
SW SOLUTION MANAGER SOW
1310/04/23
Head – Pham Anh Tu
Solution Division
– Head and develop his product/solution (PGS, CRM)
– Co-operate Acc. Manager on implementation, Presentation solution,
roadmap
– Work with Director on Solution roadmap
– Design, Document, coding for his/her solution
– Response on all issue, Implement for their solution
– Manage, review task for team member
– R&D on new Technology for his/her solution
SW SOLUTION HEAD SOW
1410/04/23
Head – Nguyen Hung Lam
Solution Division
– Head for Implement symphony Solution in HCM, Laos city (EJM, SDM, IMP,
RKM, ASM, CSM, ECP, FDM)
– Co-operate Acc. Manager on implementation, Presentation solution,
roadmap
– Work with Solution Manager on Solution roadmap, Update
– Coordinator on all issue, Implement for solution
– Manage, review task for team member
SW SOLUTION HEAD SOW
1510/04/23
Support – Pham Van Do
Solution Division
– Implement Solution for customer at HN city
– Perform Solution Maintenance job for HN Banks
– Process Customer Call, Email Support
– Working with Solution Manager/Head to solving issues
Support – Tone
Solution Division
– Implement Solution for customer at Laos
– Perform Solution Maintenance job for Laos Banks
– Process Customer Call, Email Support
– Working with Solution Manager/Head to solving issues
SW SOLUTION SUPPORT SOW
1610/04/23
Coordinator – Dinh Thanh Phong
Project Division
– Manage Delivery/Implementation project plan for SW contract
– Project Plan, Meeting and reporting
– Coordinate to different team, division on resources support
– Alert, Highlight team in risk, pending, delaying in each project
– Calculate on Project/Support man day and cost
– Support Manager Make proposal for Sale, Customer
– Support Team on reporting, Official Letter, Business document
forms
SW PROJECT COORDINATOR SOW
1710/04/23
QC-Tester – Nguyen Quy Duong
QA/QC Division
– Understanding SW URD, FRS
– Planning and Writing test script
– Perform Test script and report
– Working with Solution Manager/Head on bug fix planning
– Setup Testing environment and run test
– Support to prepare Manual and Install Guideline
– R&S on testing technology
SW QA/AC SOW
1810/04/23
Admin/Reception
Office Admin Division
– Prepare training, event, travel information for team if any
– Arrange for payment and claim
– Follow-up with Sending/Receiving Letters…
– Make sure SW working area is clean, fresh, and good condition.
– Prepare documents, form and report for human resource, logistic, admin.
– Ensures operation of equipment by completing preventive maintenance requirements
– Order stationery for office, time keeping for team
– Answer phones, direct calls and respond to inquiries
– Translate and format documents following company template
SW TEAM ADMIN SOW
1910/04/23
Designer – Nguyen Quang Vinh
QA/QC Division
– Understanding SW URD
– Design GUI, Logo, Icon for Web, Application, ATM, Kiosk Screens
– Design Printing Document: Company Document templates
– Design PR, Marketing, Brochures documents
– Follow-up and make sure implement accordingly to Design template
SW GRAPHIC DESIGN SOW
2010/04/23
Software Engineer
– Process/Support on application issue
– Developer application as assigned
– Receive task from Director, Solution/Account Manager, Head
SW ENGINEER SOW
2110/04/23
LIST OF POSITION TO BE APPOINTED
HANOI HEAD OFFICE1 Do Van Huy Director
Software Center2 Do Quang Dung Deputy Director
Software CenterATM Application Division
3 Nguyen Quang Huy Senior ManagerATM Application Division
For BIDV, Vietin
4 Pham Anh Tu Account ManagerATM Application Division
For VCB
5 Pham Duc Thinh Account ManagerATM Application Division
For NDC bank in HN, Laos bank
Solution Division6 Duyen Duy Thanh Senior Manager
Solution DivisionFor EJM, SDM, IMP, RKM
7 Truong Trong The ManagerSolution Division
For ASM, CSM, ECP agent
8 Pham Do SupportSolution Division
Support and Implement Symphony
Project Division9 Dinh Thanh Phong Coordinator
Project DivisionFor all Project
HCM OFFICE10 Do Chi Linh Account Manager
ATM Application DivisionFor HCM bank
11 Nguyen Lam HeadSolution Division
For HCM bank
LAOS OFFICE12 Tonechoon Saechao Support
Solution DivisionFor Laos bank
2210/04/23
TEAM PROCESS FLOW
Quang Huy
Chi Linh
Admin(Add 01 more)
Symphony
Maintain & Deploy(Pham Do)
Project Mgnt.(Dinh Phong)
Graphic Design
Customer
Vendor/Partner
Project Mgnt.(Dinh Phong)
Sale/HW teamQA/Versioning
Team
HCM, Cambodia banks
VCB
Customer Handling Project/RequestProcessing
QA/Close Project/Request
Symphony/Solution (Implement&Deploy)
Project Mgnt.(Dinh Phong)
BIDV, VietinVBA
Duc ThinhHN-JSBanks
Pham Tu
LAOS Banks Do Dung