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Jef Van Dijck
Project Manager Medical Services
Luc Van LooverenGeneral Manager Orthopaedics
Instrument TraysInstrumentsIMPLANTSImplants Instruments Instrument Trays
CSA: Centrale Sterilisatie Afdeling
Reprocessing
Decontamination Packaging Sterilization
CSSD OR Cu
sto
mer
serv
ice
Ware
ho
use
• Workload CSSD
Problems:
• Quality risk
• Planning OR
• Loss of instruments(€ 200K/year)
1. Substantial investment in additional trays
2. Decontamination by Smith & Nephew
1. Create proper CSSD Smith & Nephew
2. Partnership external partner
Long term solutions : Fundamental redesign of supply chain
Starring:
Co-starring:
140 belgian hospitals
CSSD OR Cu
sto
mer
serv
ice
Ware
ho
use
Used
loan
er
sets
Ste
rile
loan
er
sets
Reprocessing
Change management
System integration
Logistics
Former process
- 140 CSSD’s
- no quality warranty
- no patient safety warranty
New process
- Centralization: 1 platform
- Standardised process
- EN ISO 13485
Former process
- Complex
- Timing issues
New process
- Organized
- Simplified
- Innight transport
Order managementCustom development
ReprocessingSPMi
Logistic Process
PlanningSAP
WarehouseSAP
InvoicingSAP
• Ministry of Health
• Key opinion leaders
management
pharmacistsfinance managers
logistic managers
CSSD managersOR managers
surgeons
• 140 hospitals :
• Many people to convince
• Precedent : hospitals pay for their loaner trays
5 hospitals knee hip trauma
Tra
ys
contract
140 hospitals
Increased service
level in order to ensure business
continuity
Creation of new
business
Improved patient safety and operational efficiency
Thank you