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In managing the availability of data, a potentially significant cost that is becoming more of a “must have” as opposed to a “nice to have” is a business continuity plan that supports the information availability needs of the organisation. However, traditional means of recovery, i.e. tape based recovery, can for many no longer achieve the Recovery Time Objective (RTO) of the critical applications and data.The problem of managing data will continue to grow as organisations develop and tune their appetite for online, real-time, 24x7 information availability. As the management of the primary data store builds, so does the headache of effectively managing the recovery of this information post a disruptive event.
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www.sungard.co.uk
Storage Replication as a Service
For the forward thinking business
© 2010 SunGard. | www.sungard.co.uk 2
Storage Replication as a Service (SRaaS)
No vendor tie-in as the service is vendor agnostic
SRaaS will save you time and money in both replicating and recovering FC SAN data
SunGard’s SRaaS supports seamless migration back to the production site post disruptive event
Provisioned on a pay-as-you-grow basis
SunGard’s Data Profiling service can reduce your cost of entry to SRaaS.
© 2010 SunGard. | www.sungard.co.uk 3
Typical Customer – DIY Replication
Server Environment
Data StorageTape Library
REPLICATION
REPLICATION
Customer primary site Customer secondary site
Replication of data on like for like hardware Customer maintains secondary site Data restored to like-for-like disk Customer manages the data replication
REPLICATION
© 2010 SunGard. | www.sungard.co.uk 4
Recovery Timelines - Tape-based, Electronic Vaulting, & SRaaS
Good tape
Typical Tape
Vaulting
0 +2 +4 +8 +10 +12 +14 +16 +18 +20
Declaration
Ship tapes and transit
Audit tapes admin setup
Restore O/S
IPL system
Restore data
Disaster event
Hours required to resume business (RTO)+6
SRaaS
© 2010 SunGard. | www.sungard.co.uk 55
Replication as a Service from SunGard
© 2010 SunGard. | www.sungard.co.uk 6
Customer Site
Server Environment
Customer
backup
solution
EMC Disk
IBM Disk
HP Disk
SunGard Replication Core
XGb LES
PSTN
© 2010 SunGard. | www.sungard.co.uk 7
SunGard Site
X Gb LES
SunGard Shared SAN
SunGard
Replication Core
SunGard Monitoring
& Management
© 2010 SunGard. | www.sungard.co.uk 8
The Solution
Customer Site
Server Environment
Customer
backup
solution
EMC Disk
IBM Disk
HP Disk
SunGard
Replication Core
XGb
LES
PSTN
SunGard SiteSunGard Shared SAN
SunGard
Replication Core
SunGard Monitoring
& Management
© 2010 SunGard. | www.sungard.co.uk 99
Testing and Recovery
© 2010 SunGard. | www.sungard.co.uk 10
SunGard Recovery Option
X Gb LES
SunGard Shared SANSunGard
Replication Core
Snap copy
SunGard
DR Core
SunGard
Recovery Servers
Once recovered, replication can be reversed
from the SunGard site back to the customer
– once again another snap copy can be
taken to safeguard the data
Customer
backup solution/
SunGard Vaulting
© 2010 SunGard. | www.sungard.co.uk 11
Restore Option
X Gb LES
SunGard Shared SANSunGard
Replication Core
Snap copy
SunGard
DR Core
SunGard
Recovery Servers
SunGard Site
Customer Site
Server Environment
Tape
Library
EMC Disk
IBM Disk
HP Disk
SunGard
Replication Core
X Gb LES
Once a stable environment has been created
at the customer site, servers can be restored
back as groups or individually. This reduces
any disruption and maintains replication
throughout the recovery process.
© 2010 SunGard. | www.sungard.co.uk 12
SunGard Testing Option
X Gb LES
SunGard Shared SANSunGard
Replication Core
Snap copy
SunGard
DR Core
SunGard
Recovery Servers
Replication can continue whilst a DR test
takes place using a snap copy of the
customer’s recently replicated data
Customer
backup solution/
SunGard Vaulting
© 2010 SunGard. | www.sungard.co.uk 13
Benefits
No vendor tie-in as solution is vendor agnostic No need to replace existing SANs Step towards complete storage virtualisation Minimal capital expenditure - Replication as a Service Provisioned on a pay-as-you-grow basis (this includes snapshots) Fully managed replication service Resilient data protection Optional snapshots Data continues to reside within the EU Helps achieve compliance goals Reduced RTO and RPO when linked with a SunGard DR solution A snapshot of the data can be made available at time of testing
without impeding the live production environment Cost benefit for existing SunGard Vaulting customers Restoration back to the original state can be staged and seamless
without any interruption to the operation of the production environment.
© 2010 SunGard. | www.sungard.co.uk 14
A Network Designed for Recovery
SRaaS + Fixed Recovery Services can be linked directly into the Workplace Recovery solution at time of test or invocation
© 2010 SunGard. | www.sungard.co.uk 15
Summary
Data is asynchronously replicated offsite
Data is made available at time of invocation within minutes of the declaration
Significant improvement in RTO
Roadmap milestone towards recovering into the “Cloud”
Replication core allows customer to explore Storage Virtualisation at no additional cost
Enables you to achieve compliance and audit goals
© 2010 SunGard. | www.sungard.co.uk 16
Storage RaaS Roadmap
Q1FY11
Q3FY11
Q4FY11/Q1FY12
Q4FY10
iSCSI support
NAS/NetApp Support
VMWare SRM – “Dedicated Host Private Cloud Recovery”
SunGard site - Flashcopy Vaulting
© 2010 SunGard. | www.sungard.co.uk 17
Marketing Activity
Save up to 38% on enterprise standard data replicationStorage RaaS versus DiY
http://www.sungardasaservice.co.uk/replication/
© 2010 SunGard. | www.sungard.co.uk 18
Documentation on Insite
Customer Service Overview SunGard AS personnel Service Overview Proposal Document Prospect Presentation Solution Builder *Storage RaaS – Customer quotation process *Storage RaaS – Customer Site pre-requisites
questionnaire
T’s & C’s & Schedule now live Oneview/Billing - WiP
* To be posted very soon!
© 2010 SunGard. | www.sungard.co.uk 19
Storage RaaS Schedule
Storage Replication as a Service
Customer Name
Componen
ts -
Stora
ge Rep
licat
ion a
s
a Ser
vice
Stora
ge Am
ount (TB)
Bandwid
th (G
b)
Customer/Source Site Storage (Customer Data ) X TB
SunGard/Replication Site Storage (Storage Allowance ) X TB
Flashcopy required SunGard/Replication Site Dedicated X TB
Intersite connectivity X Gb
www.sungard.co.uk
Pre-Sales & SA Deep dive
© 2010 SunGard. | www.sungard.co.uk 21
Storage RaaS Core Components
Customer Site
Replication Core
XGb
LES
SunGard Shared SAN
SunGard Site
Replication Core
© 2010 SunGard. | www.sungard.co.uk 22
Customer Site Replication Core
Hardware – 20U required & 2kVA power total• IBM Storwize V7000 System (Clustered node)• IBM System Storage SAN06B-R Multiprotocol Extension Router• Cisco Catalyst 3560G-24TS switch (1Gb) or 3560X-24T-S (10Gb)• Cisco 2811 Router (SRaaS only) • Cisco 2821 Router (SRaaS + Vaulting)
Software Licensing• Per enclosure (i.e. 16 disks, approx. 5TB usable)• Standard licensing includes Flashcopy• Additional GM licensing for replication
Why Storwize V7000 and not EE SVC?• Better functional & needs based fit• Cheaper hardware (12%)• Potentially cheaper licensing (14%)• Customer future opportunities, i.e. Storage Virtualisation, Thin
Provisioning, SSD, Easy Tier, Local Flashcopy, etc.
2005-B16
54 6 7 1312 14 150 1 2 3 98 1110
Catalyst 3560 SERIES
SYST
MODE
SPEEDDUPLX
POE
STAT
RPS
1X
2X
PoE-24
1 2
12X
11X
11 121 2 3 4 5 6 7 8 9 10
14X
13X 23X
24X
13 14 15 16 17 18 19 20 21 22 23 24
System Storage
IBM V7000
IBM SAN06B-R
Cisco 3560
Cisco 2811
DO NOT REMOVE DURING NETWORK OPERATION
Cisco 2800 Series
PWRSYS
PWR AIM0 CF COMPACT FLASHAUX/
CONSOLE
AUX
SYS 1
0
100-240V ~ 3A50/60Hz
OPTIONAL RPS INPUT
12V - - - ___
18A
© 2010 SunGard. | www.sungard.co.uk 23
SunGard Site Replication Core
Hardware IBM Storwize V7000 System (Clustered node)
• IBM System Storage SAN06B-R Multiprotocol Extension Router
• Cisco Catalyst 3560G-24TS switch (1Gb) or 3560X-24T-S (10Gb)
Software Licensing• Per enclosure, raw capacity• Standard licensing includes Flashcopy• Additional GM licensing for replication
• V7000 image
-
2005-B16
54 6 7 1312 14 150 1 2 3 98 1110
Catalyst 3560 SERIES
SYST
MODE
SPEEDDUPLX
POE
STAT
RPS
1X
2X
PoE-24
1 2
12X
11X
11 121 2 3 4 5 6 7 8 9 10
14X
13X 23X
24X
13 14 15 16 17 18 19 20 21 22 23 24
System Storage
IBM V7000
IBM SAN06B-R
Cisco 3560
© 2010 SunGard. | www.sungard.co.uk 24
SunGard Shared SAN
Cisco MDS 9506 Chassis + 2 Sprvsrs + 2 Pwr Sup IBM XIV Storage System
• Minimum sale = 1TB
• Growth in 0.5TB increments
• Think sweet spot around 5TB plus primarily from RTO perspective
Future might be dedicated storage….shared fabric…..
Inter site Connectivity
1Gb or 10Gb IP Lan Extension Service
• Virgin Media, 1Gb = £3k setup, £28k per annum
• Virgin Media, 10Gb = £50k setup, £67.5k per annum
© 2010 SunGard. | www.sungard.co.uk 25
Quotation ProcessSales Process – SunGard Opp.
SunGard AS – Sales/Pre-SalesPreferred VAR
Opportunity identified.
Qualify opportunity & submit quote requests.
Validate Customer site services quote request and provide indicative pricing complete with caveats/assumptions
noted.
Combine quotes and present a single service quote to the customer.
Proposal agreed?
Go to contract
N
Y
Quoting tool for SunGard site services.
N
a
Quote request submitted via VAR webpage
Quote emailed to requesting SunGard Pre-Sales contact
Customer Site Services
SunGard AS – Pre-Sales
Preferred VAR
Interview customer and populate pre-requisites
questionnaire.
Access VAR website and enter pre-requisites
questionnaire detail and submit.
VAR to generate formal quote and email as an
attachment to SunGard AS pre-Sales requestor.
24 hour turn around.
Quote to be entered into SunGard AS Quoting Tool
under “Implementation Services Quote”
PP Sign off
© 2010 SunGard. | www.sungard.co.uk 26
Quotation
Storage Replication as a Service
Customer Quote - Indicative Pricing only
Customer/Source Site Storage (TB) 10
SunGard/Replication Site Storage (TB) 10
Flashcopy at Replication site for testing/Invocation only No flash
Quorum Disk Req'd No
5yr Contract 4yr Contract 3yr Contractper annum price per annum price per annum price
33,200.00£ 136,848.00£ 145,744.00£ 159,428.00£
0.5 TB increments - per annum price Dedicated Flash Copy Shared Flash Copy No Flash Copy
5yr Contract 1,844.00£ 1,395.00£ 1,246.00£ 4yr+ Contract 1,964.00£ 1,486.00£ 1,327.00£ 3yr+ Contract 2,149.00£ 1,626.00£ 1,452.00£
AssumptionsAll prices exc VAT
The above pricing is subject to customer site survey pre-contract being agreed/signed.Pricing valid for 30 days
942,884.00£
Storage Replication as a ServiceSetup
NCR 717,440.00£ 865,568.00£
© 2010 SunGard. | www.sungard.co.uk 2727
Chris Higgins
Storage - Replication as a Service
© 2010 SunGard. | www.sungard.co.uk
Coverage – 14th October
28
Plus:Financial Sector Technology, Continuity Central, Contingency Today and Datacenter Dynamics.
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Banners
• MPU
• Leaderboard
• Skyscrapers
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Banners MPU
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Banners Sky
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Banners Leaderboard
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ITPRO Example
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Final DM
35
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Landing page
Expands to
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Simple TCO Tool
37
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MediaSite Target Audience Opportunity Leads
CIO | IDG C-Suite Decision Makers | IT Managers
Executive Briefing 100
Computerworld Newsletter x2
N/AComputerworld Text Link
CIO Technology Update Newsletters x2
CIO Text Link
CNET DIRECT IT Decision Makers, Business Continuity | Risk & Compliance Directors eBOOK & eDM 320
Silicon IT Managers | Professionals
2 Whitepapers 80
Leaderboard
N/AMPU
Leaderboard
INCISIVE MEDIA - IT Hound Risk and Compliance Managers | C-Suite Decision Makers | IT Managers
Video
1801 x Whitepaper
1 x Research Survey
Solus Email to 10,000 Recipients N/A
eMEDIA
Database sourced from:
Bespoke Survey via Email 420
Business Continuity Solutions Bulletin
Corporate IT Strategy Bulletin
Data Management Bulletin
IT Compliance Bulletin
Public Sector Technology Bulletin
IT Trends Bulletin
Vibrant Media IT Managers Leaderboard 1148
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Media generated materials
39
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Support Materials
40
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Contacts
Chris Higgins
Product & Services Development Manager
SunGard Availability Services
12-13 Bracknell Beeches
Old Bracknell Lane West
Bracknell, Berkshire RG12 7BW
020 8080 8152 Office
© 2010 SunGard. | www.sungard.co.uk 42
Confidentiality Statement
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