Strategy Consulting

Dr. Joe O’MahoneyDr Ismael Al-Amoudi

Strategy Consulting

1. Strategy: A Refresher

2. Trends

3. Case-study

4. The Strategy Audit

The Agenda

Strategy: A Refresher

Vision what values drive this company?

Objectives where do we want to be?

Plan how will we get there?

Goals how will we know when we’re there?

Programs streams for delivery

What is Strategy?

1. Porters Five Forces

- Barriers, Buyer Power, Customer Power, Substitutes, Competition

2. 4 Cs

- Customers, Cost, Competition, Company

3. 4 Ps

- Product, Price, Promotion, Place

4. Scenario Planning

Strategy Tools

But……..

56% track implementation

45% satisfied

23% made major decisions

McKinsey Quarterly Strategic Planning Survey 2006

So……

RESPOND TO

OPPORTUNITIES

Separate strategy from annual planning

Trends

The Work’s Drying Up

Strategy2005 £485m

2006 £411m

Outsourcing2005 £399m

2006 £489m

Operations2005 £419m

2006 £613m

WHY?

1. Clients doing it themselves

2. Increasing demand for implementation

StrategyProgram Management

ImplementationOperation

PWC / EY

ADL, BCGMcKinseyBain & Co

Accenture / IBM

KPMG / DeloitteSiz

e

Accenture / IBM

PWC / EY

KPMG / Deloitte

ADL, BCGMcKinseyBain & Co

ADL, BCGMcKinseyBain & Co

So……Who’s doing what?

Case

NetCom

1. Client

– Back-office for Emergency Services– Primarily admin, HR & Payroll.

2. Problem

– Sales are not declining– Market share and profitability is diminishing

3. What you need to do:

– Information Gathering– Information Analysis– Recommendations