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7 Myths about Market Intelligence -how to build valuable market insights quickly and cheaply as basis for strategic decision taking- frederic de meyer founder institute for future insights [email protected] www.i4fi.com www.fredericdemeyer.com @fdmeyer fdemeyer instituteforfutureinsights

Strategic market intelligence tips and myths (Voka april 2013)

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Market Intelligence doesn't have to be time or budget intensive... to draw strategic conclusions, some of the work can easily be done by yourself -or anyone in your team... the presentation provides some tips on how to do this.

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Page 1: Strategic market intelligence tips and myths (Voka april 2013)

7 Myths about Market Intelligence -how to build valuable market insights quickly and cheaply as basis for

strategic decision taking-

frederic de meyer founder

institute for future insights

[email protected]

www.i4fi.com

www.fredericdemeyer.com

@fdmeyer

fdemeyer

instituteforfutureinsights

Page 2: Strategic market intelligence tips and myths (Voka april 2013)

Aim of this presentation

Show how to perform market intelligence in an easy, impactful and cost-efficient way as a vital contribution to

strategic decisions at any level within a company…

…by debunking 7 myths around market intelligence

Page 3: Strategic market intelligence tips and myths (Voka april 2013)

Myth #1: strategic market intelligence is complex

Hell no, not always !

Very often the bleeding obvious is omitted… bottom line thinking and simple cross-checks can do miracles !

Page 4: Strategic market intelligence tips and myths (Voka april 2013)

Myth #2: strategic market intelligence is costly

Decision area

Not necessarily !

Dependent on the type of decision you need to make, strategic intelligence can be costless …although paying for additional information can prove crucial

Page 5: Strategic market intelligence tips and myths (Voka april 2013)

A

Myth #3: data needs to be 100% accurate to make decisions based on them

No it doesn’t !

There is no such thing as 100% accurate data… furthermore, you shouldn’t mind if the data is 80%, 82.5% or 84.7332% accurate, just as long as you can make successful decisions based on them!

illusio

n / d

elusio

n

A

A

A

A

A, C

A, C, D

A, B, C, D

Strategic options: A, B, C, D, E

?

Page 6: Strategic market intelligence tips and myths (Voka april 2013)

Myth #4: you need an external agency to gather strategic data

Not necessarily !

The internet is loaded with free data and market insights… a thorough and systematic search can do a great part of the job!

(free statistics)

(professional organizations –technology examples)

(free market insights)

Page 7: Strategic market intelligence tips and myths (Voka april 2013)

Quickly assess quality and usefulness of online sources

Page 8: Strategic market intelligence tips and myths (Voka april 2013)

Free sources for competitive assessments

Page 9: Strategic market intelligence tips and myths (Voka april 2013)

www.epp.eurostat.ec.europa.eu

Free sources to assess your business environment

Page 10: Strategic market intelligence tips and myths (Voka april 2013)

Monitoring Economic Sentiment

-2.5%

-2.0%

-1.5%

-1.0%

-0.5%

0.0%

0.5%

1.0%

1.5%

60

70

80

90

100

110

120

GD

P C

han

ges

Eco

no

mic

Sen

tim

en

t

EU (27) Economic Sentiment vs. Real GDP changes (Volumes)

Economic Sentiment (at end of quarter, seasonally adj.)

GDP Quarterly y/y Growth (Market Price, seasonally adj.)

Source: Eurostat, chart built by Cisco MBI

60

70

80

90

100

110

120

20

00

20

01

20

02

20

03

20

04

20

05

20

06

20

07

20

08

20

09

20

10

Economic Sentiment Indicator, selected countries

Germany

Spain

France

Italy

UK

Source: Eurostat, chart built by Cisco MBI

- Correlations with revenue? Orders? - Short-term expectations of these countries/industries - How hard will business conditions be in next couple of months?

Page 11: Strategic market intelligence tips and myths (Voka april 2013)

Austria

Belgium

Denmark

Finland

France

Germany

Greece

Italy

Netherlands

NorwayPortugal

Spain

Switzerland

UK

-1

0

1

2

3

4

3.5 4 4.5 5 5.5 6

Re

al G

DP

gro

wth

20

10

WEF Country Competitiveness Index

SOURCE: WEF, IMF, chart by Cisco MBI

Segmenting countries based on freely available data

Page 12: Strategic market intelligence tips and myths (Voka april 2013)

Myth #5: strategic intelligence = 200 slides per question

Don’t ask for them !

Ask for that single chart that exactly answers your question and helps you make that one decision… (but think about it thoroughly before you do)

JapanNorth America

South Am.Europe

CIS

MEA

Asia

China

Pas

t te

chn

olo

gy a

do

pti

on

Business environment

Geographic priotization intruduction new technology [X]

Bubble size: Ease of doing business

FavorableUnfavorable

High

Low

SAMPLE CHART, i4fi

Page 13: Strategic market intelligence tips and myths (Voka april 2013)

Myth #6: strategic intelligence is unambiguous

Dig deeper!

If a market view leads to different conclusions, it means you haven’t drilled down to a sufficient level of detail…

Which market is most promising?

Page 14: Strategic market intelligence tips and myths (Voka april 2013)

Myth #6: strategic intelligence is unambiguous

Which market is most promising? Not necessarily the biggest one…

Page 15: Strategic market intelligence tips and myths (Voka april 2013)

Myth #7: interpreting market data is easy

Hell no, not always !

Simple conclusions often hide some inconvenient truths… the devil is in the detail !

Our addressable market is growing with 10%. So,

provided we keep the same market share, our turnover will grow with

10% as well

Even if we keep the same market share in each of our markets, our overall

share and turnover might decline

Page 16: Strategic market intelligence tips and myths (Voka april 2013)

Sometimes interpreting market data can be counter-intuitive…

Year X

Market size Revenue Market Share

Segment A 60 36 60%

Segment B 15 3 20%

Segment C 10 2 20%

Segment D 10 2 20%

Segment E 5 1 20%

100 44 44%

Year X+1

Market growth Market Size

Revenue @

same market

share

2% 61,2 36,72

25% 18,75 3,75

25% 12,5 2,5

25% 12,5 2,5

50% 7,5 1,5

112,45 46,97

Market growth: 12,5%

Revenu growth: 6,8%

Market Share X+1: 41,8%

Even if you keep the same market share in

every market, your overall market share

might decline

Page 17: Strategic market intelligence tips and myths (Voka april 2013)

Some key advise…

• Don’t try to reach 100% accuracy… 80% is fine, just as long as the conclusions are 100% successful;

• Don’t spend too much money, think about what you can do yourself, or through free sources;

• Don’t underestimate the amount of vital information you already have internally, try to gather it structurally;

• Combine different sources and views to get to new insights;

• Don’t over-complicate, few datapoints given in a new way can lead to the right results;

• Turn your Market & Business Intelligence needs into ‘critical business questions’;

• Share findings with partners, channels, employees, shareholders, …

Page 18: Strategic market intelligence tips and myths (Voka april 2013)

website www.i4fi.com

blog www.fredericdemeyer.com

mail [email protected]

twitter @fdemeyer

for useful long-term planning tools: http://www.i4fi.com/useful_tools.html

discover our services

(freelance or project based)

• Competitive assessments; • Trend assessments; • Strategic positioning; • Investment priotization; • Market opportunity assessments

discover the book “Frederic offers a unique

insight of how global

changes translate into new

business opportunities. This

book is an essential tool for

any future-oriented manager

or entrepreneur and anyone

involved in innovation

strategies”

Philippe De Ridder, co-

founder, Board of

Innovation

Available on

Page 19: Strategic market intelligence tips and myths (Voka april 2013)

www.i4fi.com www.fredericdemeyer.com

additional questions: [email protected]

helping you anticipate the future…

Page 20: Strategic market intelligence tips and myths (Voka april 2013)

A concrete example

Critical business question:

• In which countries do we invest the limited resources (headcount and budget) in order to maximize the success of the introduction of a new technology ?

Page 21: Strategic market intelligence tips and myths (Voka april 2013)

Step 1: creating ‘Leading Indicators’ based on freely available data

Business Context Index Internal readiness Index Industry relevance Index

Economic size UC 3yr growth Retail (Retail IT vs Total IT, IDC)

Composit Leading Ind. (OECD) SAN 3yr growth Media (IPTV & Cable household penetration)

Economic Sentiment DMS Total Bookings size Finance (weight of Top10 banks per country)

Addressable Market Size DMS % Total Bookings Education (Internet in School ranking WEF)

e-Readiness (WEF) # DMS channels Government (presence of ICT in Gov offices)

ICT development index (WEF) DMS Bookings vs # Partners

Composit Indicator 1 Composit Indicator 2 Composit Indicator 3

Economy size: Composit

Leading Ind.

(OECD)

Economic

Sentiment:

TAM size: e-Readiness ICT

development

index

AVG

UKI UKI 2 4 11 1 4 7 4.8

Nordics Sweden 8 11 1 9 1 1 5.2

France France 3 3 3 3 11 11 5.7

Alpine Switzerland 11 2 (na) 7 5 5 6.0

Germany Germany 1 14 4 2 9 8 6.3

Italy Italy 4 5 5 4 12 10 6.7

Benelux Netherlands 6 12 12 6 3 3 7.0

Alpine Austria 10 7 6 12 6 9 8.3

MED Spain 5 8 7 5 13 13 8.5

Nordics Denmark 14 13 10 10 2 2 8.5

Nordics Norway 12 9 (na) 11 7 4 8.6

Nordics Finland 15 6 2 15 8 6 8.7

Benelux Belux 7 10 8 8 10 12 9.2

MED Greece 9 1 13 16 15 15 11.5

MED Portugal 13 15 9 14 14 14 13.2

(country ranking, lesser score = most favorable)

Page 22: Strategic market intelligence tips and myths (Voka april 2013)

Step 2: create ‘segments’ with conclusions

Source: Cisco MBI Methodology

Ideal world

Seed

Harvest

Wait

Ideal World:

- Favorable business environment and DMS penetration;

- Focus on leveraging current success and ‘cross the chasm’;

Harvest:

- Difficult business environment but good DMS penetration;

- Focus on deepening current deals and customers;

Seed:

- Good business environment and prospects but low DMS penetration;

- Focus on new customers and prospects (cross the chasm);

Wait:

- Unfavorable business environment and poor DMS penetration;

- Focus on marketing and channels to ‘make market’

Page 23: Strategic market intelligence tips and myths (Voka april 2013)

Step 3: Mapping countries in the segments

Source: Various

The Bubble Size is an indication of the amount of core DMS industries that are attractive in a specific country (see slide 8). As such, it can also be interpreted as how ‘labor intensive’ the coverage of this opportunity would be (bigger bubble = more resources or various skills needed).

Ideal World:

- UK, Germany & Italy

- UK and Germany would require more resources/ vertical skills;

Harvest:

- Denmark, Spain, Belgium, Greece

- Denmark and Belgium would require relatively more resources, Spain and Greece focus on limited # industries;

Seed:

- Sweden, France, Switzerland and Netherlands;

- More of a ‘Business Development’ function ?

Wait:

- Finland, Austria, Norway, Portugal

- Invest in Marketing efforts ?