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STAYING COMPETITIVE IN 2010

Staying Competitive in 2010

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iCrossing client event held on Friday 4 December at the Institute of Contemporary Arts on 'How to Stay Competitive in 2010 in Search'.

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Page 1: Staying Competitive in 2010

STAYING COMPETITIVE IN 2010

Page 2: Staying Competitive in 2010

Seeing your brand through the eyes of a search engine

Page 3: Staying Competitive in 2010

ADVOCACYAFFINITYAWARENESS

Enga

gem

ent

Volume &Brand Control

Participation

Effort & Cost Low Effort & Cost High

Visits

Impressi

ons

Time on Si

te

Purchase

Comments

Ratings

Bookmarks

Blog Post

Upload

Involvement Interaction Influence Intimacy

Paul’s Tip: Create a framework to measure engagement

Page 4: Staying Competitive in 2010

INTEGRATED DIGITAL MARKETING:STAYING COMPETITIVE IN 2010

Page 5: Staying Competitive in 2010

• 2009: the year that was…

• To be competitive in 2010:

1. Integrate your marketing 2. Flex and adapt to change3. Try one new thing

PRESENTATION GOALS

Page 6: Staying Competitive in 2010

2009:THE YEAR THAT WAS...

Page 7: Staying Competitive in 2010

A LANDMARK FOR DIGITAL...

Page 8: Staying Competitive in 2010

% Share of total Ad Revenues, H1 2009Source: Internet Advertising Bureau / PricewaterhouseCoopers

“INTERNET” ACCOUNTS FOR 24% OF £7.46bn REVENUE

Total advertisingexpenditure

£7.46bn

“INTERNET” ACCOUNTS FOR 24% OF £7.46bn REVENUE

Page 9: Staying Competitive in 2010

PAID SEARCH COMPRISES 63% of £1.75bn ‘ONLINE’

% Share of total ‘Online’ Revenues, H1 2009Source: Internet Advertising Bureau / PricewaterhouseCoopers

Page 10: Staying Competitive in 2010

SEARCH CONTINUES PATTERN OF GROWTH

Overall spend on Search (£m)Source: Internet Advertising Bureau / PricewaterhouseCoopers

Page 11: Staying Competitive in 2010

January 23rd

FebruaryMarchJune, 1st July, 29th AugustSeptemberOct 22nd, AMOct 22nd, PM OctoberOctoberNovemberNovember

Britain enters recessionTwitter begins assault on public consciousnessMatt Cutts confirms ‘Vince’ updateMicrosoft launches BingMicrosoft announces partnership with YahooGoogle’s ‘Caffeine’ in testingGoogle Wave gets underway in betaMicrosoft announces Twitter partnershipGoogle announces Twitter partnershipWindows 7 releasedBeta release of Google Social Search Google give public debut of Chrome OSAdmob bought by Google for $750m (it’s 3rd largest acquisition)

http://news.bbc.co.uk/1/hi/uk/8310716.stm

http://money.cnn.com/2009/07/29/technology/microsoft_yahoo/index.htm?postversion=2009072908

http://www.techcrunch.com/2009/11/26/why-google-wave-sucks/

http://www.guardian.co.uk/business/2009/jan/24/recession-britain

http://www.techcrunch.com/2009/11/19/chrome-os-event/

http://www.youtube.com/watch?v=LMfWPWUh5uU&feature=player_embedded

http://googlewebmastercentral.blogspot.com/2009/08/help-test-some-next-generation.html

http://googlesystem.blogspot.com/2009/11/google-buys-admob.html

http://googleblog.blogspot.com/2009/10/introducing-google-social-search-i.html

2009 TIMELINE OF DIGITAL LANDSCAPE

Page 12: Staying Competitive in 2010

JANUARY: BRITAIN ENTERS A RECESSION

Page 13: Staying Competitive in 2010

FEBRUARY: TWITTER BEGINS REAL PUBLIC GROWTH

Page 14: Staying Competitive in 2010

MARCH: MATT CUTTS CONFIRMS VINCE UPDATE

Page 15: Staying Competitive in 2010

JUNE: MICROSOFT LAUNCHES BING IN THE UK

Page 16: Staying Competitive in 2010

JULY: MICROSOFT ANNOUNCES PARTNERSHIP WITH YAHOO!

Page 17: Staying Competitive in 2010

AUGUST: GOOGLE LAUNCHES CAFFEINE UPDATE IN SANDBOX FOR FEEDBACK

Page 18: Staying Competitive in 2010

SEPTEMBER: GOOGLE WAVE UNDERWAY IN BETA

Page 19: Staying Competitive in 2010

OCTOBER: BING & GOOGLE ANNOUNCE TWITTER PARTNERSHIPS

Page 20: Staying Competitive in 2010

OCTOBER: WINDOWS 7 WAS RELEASED

Page 21: Staying Competitive in 2010

OCTOBER: BETA RELEASE OF GOOGLE SOCIAL SEARCH

Page 22: Staying Competitive in 2010

NOVEMBER: GOOGLE GIVES PUBLIC DEBUT OF CHROME OS

Page 23: Staying Competitive in 2010

NOVEMBER: ADMOB BOUGHT BY GOOGLE

Page 24: Staying Competitive in 2010

GOOGLE STILL LEADING THE CHARGE IN SEARCH

Source: HitWise November 2009

97.14%

Page 25: Staying Competitive in 2010

The Times They Are a-Changin‘...

Page 26: Staying Competitive in 2010

1. SCALE, FLUX AND COMPLEXITY

Page 27: Staying Competitive in 2010

2. HELLO, I’M HERE!ATTENTION DEFICIT DISORDER

CONSUMERS:

Increasingly sophisticated

Informed decision-making

Empowered to choose

+

+

+

Page 28: Staying Competitive in 2010

• Increasing pace of technological change

• Everything is connected

• Data is incomplete, change is continuous

• Paradox of information overload creating uncertainty

DIGITAL MARKETING REPRESENTS A PARADIGM SHIFT

3. TECHNOLOGICAL CHANGE & FRAGMENTATION

Page 29: Staying Competitive in 2010

STAY COMPETITIVE IN 2010...

1. INTEGRATE YOUR MARKETING

Page 30: Staying Competitive in 2010

THINKING IN SILOS IS NOT THE ANSWER

SEO

PPC

SOCIAL

DISPLAY

E-Commerce

Customer Service

Marketing

IT

Page 31: Staying Competitive in 2010

SEO

DISPLAY

MARKETING

PPC

SOCIAL

E-COMMERCE

TIMERESOURCES

BUDGETSTARGETS

A TUG OF WAR IS NOT THE BESTWAY TO AN OPTIMUM OUTCOME

Page 32: Staying Competitive in 2010

http://www.merriam-webster.com

SYNERGY: MAKING PPC AND SEO WORK TOGETHER FOR ENHANCED BENEFIT

Page 33: Staying Competitive in 2010

THE BUILDING BLOCKS OF SUCCESS

SHARED OBJECTIVES

UNIFIED REPORTING

Page 34: Staying Competitive in 2010

CROSS-POLLINATE YOUR CREATIVE

Page 35: Staying Competitive in 2010

COMBINE SEO AND PPC TO MAXIMISE VISIBILITY

COMBINE TACTICS TO PLUG VISIBILITY GAPS

Page 36: Staying Competitive in 2010

UTILISING DATA TO DRIVE PRECISION

Page 37: Staying Competitive in 2010

COORDINATE LANDING PAGE DEVELOPMENT

Page 38: Staying Competitive in 2010

Traffic Uplift or Traffic Cannibalisation?

Competition

Search term

Product category

Ranking position

Brand

DOES YOUR HALO FIT?

Page 39: Staying Competitive in 2010

STAY COMPETITIVE IN 2010...

2. FLEX AND ADAPT TO CHANGE

1. INTEGRATE YOUR MARKETING

Page 40: Staying Competitive in 2010

REAL TIME MARKETING

Page 41: Staying Competitive in 2010

FIRST MOVER ADVANTAGE

Page 42: Staying Competitive in 2010

HAVE A SAFETY NET FOR THE UNEXPECTED…

Page 43: Staying Competitive in 2010

HARNESS NEW DEVELOPMENTS

Page 44: Staying Competitive in 2010

STAY COMPETITIVE IN 2010...

3. TRY ONE NEW THING

1. INTEGRATE YOUR MARKETING

2. FLEX AND ADAPT TO CHANGE

Page 45: Staying Competitive in 2010

RE-ASSEMBLE YOUR (ATTRIBUTION) MODEL

Page 46: Staying Competitive in 2010

MOBILE MARKET MATURING

Page 47: Staying Competitive in 2010

ADVANCED TARGETING OF 300m+ USERS

Country

City or Town

Age

Gender

Interests

Activities

MusicBooks

TV Shows

Education

School

College

Relationship

Workplace

Page

Group

Languages

Birthdays

Time

Connections

• > 300M active users

Page 48: Staying Competitive in 2010

THE POWER OF MOVIES

Page 49: Staying Competitive in 2010

THANK YOUDoug Platts, Head of Natural Search +44 (0) 1273 827 [email protected]

Some images in this presentation were kindly supplied courtesy of Flickr and its users

Tom Jones, Head of Media+44 (0) 20 7821 2295 [email protected]

www.iCrossing.co.ukhttp://connect.icrossing.co.ukwww.twitter.com/icrossing_uk