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Speaking in Small Rooms with Confidence

Speaking in Small Rooms with Confidence

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Page 1: Speaking in Small Rooms with Confidence

Speaking in

Small Rooms

with Confidence

Page 2: Speaking in Small Rooms with Confidence
Page 3: Speaking in Small Rooms with Confidence
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Page 20: Speaking in Small Rooms with Confidence

My Boss Me

Page 21: Speaking in Small Rooms with Confidence
Page 22: Speaking in Small Rooms with Confidence

Why Small Rooms

Require a Different

Talk Strategy?

Page 23: Speaking in Small Rooms with Confidence

Brian Sullivan. Hi, my name is

@BrianKSullivan @bigdesign

#smalltalk

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Research and Testing Expert

Director of UX Operations at Sabre, where I run three User Research labs.

Page 25: Speaking in Small Rooms with Confidence

UX Dallas Founder & President

Page 26: Speaking in Small Rooms with Confidence

Writer of Books and Articles

Page 27: Speaking in Small Rooms with Confidence

International Speaker

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Keynote Author on SlideShare

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Founder of Big Design Conferences

Page 30: Speaking in Small Rooms with Confidence

Big rooms require a certain talk strategy.

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Small rooms require a different approach.

Page 32: Speaking in Small Rooms with Confidence

People Conversations Stakes

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Planning Presentation Delivery

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My Boss Me

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Planning Presentation Delivery

Page 36: Speaking in Small Rooms with Confidence

Planning for a Small Room of Executives

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Preparation

Determines

Success

Page 38: Speaking in Small Rooms with Confidence

Stages Multiplier (by time) 50 Minute Talk

Researching Multiply by 2 100 minutes

Building Slides Multiply by 2 100 minutes

Practicing Multiply by 2 100 minutes

Updating Slides Multiply by 1 50 minutes

“Pre-Talk” Talks Multiply by 2 100 minutes

Back Channel Multiply by 2-3 100-150 minutes

Planning Formula

Page 39: Speaking in Small Rooms with Confidence

Use the Right Speed, Balance, and Altitude

Airspeed Indicator Attitude Gyro Altimeter

Page 40: Speaking in Small Rooms with Confidence

10,000

50,000

40,000

30,000

20,000

10

min

20

min

30

min

40

min

50

min

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10,000

50,000

40,000

30,000

20,000

10

min

20

min

30

min

40

min

50

min

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10,000

50,000

40,000

30,000

20,000

10

min

20

min

30

min

40

min

50

min

Page 43: Speaking in Small Rooms with Confidence

“I need you at 50,000 feet. You are at about 5,000 feet now.”

Page 44: Speaking in Small Rooms with Confidence

8am 8am 8am

2pm

3pm

Page 45: Speaking in Small Rooms with Confidence

Plan for Interruptions and Questions

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Practice

• Your stories

• Main points on each slide

• Transitions

• Answers to questions

• Objections from people

• The flow of the slides

• Your tone of voice

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Planning Presentation Delivery

Page 48: Speaking in Small Rooms with Confidence

Tips for Building an Executive Presentation

Page 49: Speaking in Small Rooms with Confidence

Do less…better!!!

1 slide/10 minutes

is a good rule.

Page 50: Speaking in Small Rooms with Confidence

18 Slides Took Over 90 Minutes

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Conversation Types:

• Personal Connection

• Friendly Conversation

• Problem Investigation

• Possible Solutions

• Political Discussions

• Personal Motives

Page 52: Speaking in Small Rooms with Confidence

Your Relationship

• Person

• Employee

• Management

• Supplier

• Partner

• Trusted Advisor

Page 53: Speaking in Small Rooms with Confidence

Person

Trusted

Advisor

Partner

Supplier

Employee

Personal

Connection

Friendly

Conversation

Problem

Investigation

Possible

Solutions

Political

Discussions

Personal

Motives

Management

• Image association and recognition

• Internal dialogue

• Nonverbal communication

• Technical communications

• Intersecting activity or common ground

• Business operations language

• Confidential C-level language

Page 54: Speaking in Small Rooms with Confidence

The goal of a C-level

meeting is to get an

executive to expose

their internal dialogue

to you.

Page 55: Speaking in Small Rooms with Confidence

Three Keys to Success

1. Communicate Business Goals

2. Communicate in Terms of Risk

3. Envision a Future State

Page 56: Speaking in Small Rooms with Confidence

Bosses Have Bosses, Too

CEO Board of Directors

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“I need you to craft this story in just 10 slides!”

Page 58: Speaking in Small Rooms with Confidence

Stories are Better Than Data

Stories Data

Page 59: Speaking in Small Rooms with Confidence

Basic Formula

• What? (3-4 slides)

The topic you want to discuss.

• So What? (2-3 slides)

The relevance of this topic.

• Now What? (3-4 slides)

The next steps to take.

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Planning Presentation Delivery

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Delivery Tips for an Executive Presentation

Page 62: Speaking in Small Rooms with Confidence

This small room can be terrifying to people.

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Page 64: Speaking in Small Rooms with Confidence

Executive Sport?

Page 65: Speaking in Small Rooms with Confidence

Execuphobia:

It is an unhealthy fear

of C-level executives.

It is a real fear.

Page 66: Speaking in Small Rooms with Confidence

Executives Have a Lot of Fears, Too

CEO

• Fear of failure

• Loss of reputation

• Lawsuits

• Competitor moves

• Regulations

• Loss of customers

• Not hitting sales goals

• Wall Street

Page 67: Speaking in Small Rooms with Confidence

Body Language Matters with Executives

No Eye Contact Weak Handshake Slouching

Folded Arms Frowning Looking Down

Page 68: Speaking in Small Rooms with Confidence

Body Language Matters with Executives

No Eye Contact Weak Handshake Slouching

Folded Arms Frowning Looking Down

Page 69: Speaking in Small Rooms with Confidence

It’s about the

Situation,

not the

Presentation.

Page 70: Speaking in Small Rooms with Confidence

Work on Executive Presence

Executive presence is the ability

to project gravitas with others.

• Extreme confidence

• Poise under pressure

• Decisiveness

• Effective communication

• Ability to read situations

• Assertiveness

• Risk management

Page 71: Speaking in Small Rooms with Confidence

Make Executives Feel Special

• Maintain eye contact

• Listen to them

• Ask good questions

• Lean forward

• Use acknowledge tokens

• Don’t interrupt

• Use their first name

• Don’t speak over someone

Page 72: Speaking in Small Rooms with Confidence

Make Each Executive Feel Like the Only Person in the Room

Page 73: Speaking in Small Rooms with Confidence

Know the Subtext of a Question

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The Subtext Might Be

Page 75: Speaking in Small Rooms with Confidence

Planning Presentation Delivery

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Planning for a Small Room of Executives

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Tips for Building an Executive Presentation

Page 82: Speaking in Small Rooms with Confidence

Delivery Tips for an Executive Presentation

Page 83: Speaking in Small Rooms with Confidence
Page 84: Speaking in Small Rooms with Confidence

Your Boss You

Page 85: Speaking in Small Rooms with Confidence

Speaking in

Small Rooms

with Confidence

Page 86: Speaking in Small Rooms with Confidence

Speaking in

Small Rooms

with Confidence