Social Media for the Banking Industry

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Taking it to the Next Level:

Social Media and Exceptional Customer

Service for Banks

We need to talk about

customer service and

Facebook soon…

The 4 Decisions

© DelCor Technology Solutions

#1 Define participatory culture & impact to banks


#2 Discuss ways banks can adapt from push to pull communication


#3 Identify six participatory principles for today’s banks

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Strategy



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#3 Identify five participatory principles for today’s banks






#3 Identify six participatory principles for today’s banks

KiKi L’[email protected]@kikilitalien on Twitter

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Business

Social Media for the Banking Industry