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Social Media 101 Will 2016.05 https://buffer.com/

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Page 1: Social media 101 note

Social Media 101

Will 2016.05https://buffer.com/

Page 2: Social media 101 note

Which social networks should you be on?

soda pop is from brand to brand and so Social Media is.

Start small and find your footing

How exactly do you choose? Time

How much time can you devote to a social network?

Once you get going, tools like Buffer can help you save a bit of time.

ResourcesWhat personnel and skills do you have to work with?

Pinterest and Instagram require images and photos.

Google+ emphasize quality content

Do you have the resources to create what’s needed?

KnowledgeWhat will be the learning curve for you for a given social network?

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Your audience Where do your potential customers hang out? some insight:

Facebook and Pinterest are more popular with women

LinkedIn is more popular with men

Facebook, Twitter, and Instagram are popular with the 18-29 age group

LinkedIn and Pinterest are more popular with those with advanced education

Twitter, LinkedIn, and Pinterest are popular among those with higher income

always test everythingyour customer personas don’t fit with (適合) a particular network

The most popular social networks, by active users

Will more users mean more competition for attention?

Are your customers on the network?

Does the network fit your demographic?

Does your industry have a presence?

Which social networks can users not live without?

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Does it make sense for me?

Is it something I can easily fit into my life?

Do I have time to do it? How to make a great first impression

Can you tell a beautiful, professional social media profile when you see it?

Profiles typically elicit a visceral reaction from us

you never get a second chance to make a first impression

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Here's a quick checklist about all the parts you'll want to consider:

Username

About/description Location URL Profile picture

Cover photo Seed your account with a 5 to 10 posts

If your brand was a person, what kind of personality would it have?

If your brand was a person, what’s their relationship to the consumer?

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Describe in adjectives what your company’s personality is not

Are there any companies that have a similar personality to yours? Why are they similar?

How do you want your customers to think about your company?

guideline for tone of voice:

Voice is a mission statement. Tone is the application of that mission.

Here is one of three pillars we created for a kids’ teaching resources site:

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Here is one of five guidelines we created for a college in California:

1. Set a benchmark

2. Test something new 3. Did it work?

Images are ideal - almost all the time.

How to learn what went right?

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Scheduling is the secret weapon for consistent, excellent sharing, day after day

Engagement is a great balance for automation

Social media management can be a full-time job

social media marketing can still take 10 or more hours every week.

Crazy fact: We’re on social media for 3.6 hours every day

4.2 hours per day – age 35 and under

3.1 hours per day – 35-49-year-olds

2.8 hours per day – age 50 and over

Curating, crafting, posting, and scheduling all fit within a common task of content

Measuring, analyzing, planning, and experimenting go hand-in-hand with growth

Responding, listening, engaging, and helping seem to fit with community

Spend 30 minutes to queue a day’s worth of epic content

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How to spend the 30 minutes:

5 minutes collecting stories 15 minutes reading 10 minutes composing

and scheduling

Spend 30 minutes to find and clone what’s working well

How to spend the 30 minutes:

2 minutes measuring stats

15 minutes analyzing stats

3 minutes planning experiments

10 minutes implementing experiments

內容連結:https://blog.bufferapp.com/social-media-time-management

Spend 30 minutes to listen, engage, and deliver happiness

How to spend the 30 minutes:

5 minutes to check your mentions

5 minutes to check your notifications

15 minutes to respond to questions and seek out VIPs

5 minutes to delight and be human

Start by resharing your most popular content

reaching people who may not have seen the content before

What does your best use of 30 minutes look like?