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Social Media 101 For Business 2.0 in Singapore

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Social Media 101 for Business 2.0 is a presentation on the brief landscape of social media, its trend, growth and some applications to certain business. It also has personal case study of the speaker.

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Page 1: Social Media 101 For Business 2.0 in Singapore
Page 2: Social Media 101 For Business 2.0 in Singapore

Social Media?

Understanding Social Media is like Teenagers trying to understand love.

Everyone wants it, tried something about it but nobody really know the commitment.

Page 3: Social Media 101 For Business 2.0 in Singapore

Social Media Online conversation from any content generated by

people using different tools or media.

Communication via social media is “many to many”.

It is a fundamental shift in the way we communicate.

The stake holders involved in such conversation can be your customers, donors, volunteers, employees, investors, critics, fans, competitors or anyone who has internet access and has an opinion

Social media is not a strategy or a tactic – it’s simply a channel.

Page 4: Social Media 101 For Business 2.0 in Singapore

Tools and more Tools!

Page 5: Social Media 101 For Business 2.0 in Singapore

Why shouldmy business care

about Social Media?

Page 6: Social Media 101 For Business 2.0 in Singapore

Just how fast isSocial Media Growth?

Page 7: Social Media 101 For Business 2.0 in Singapore

Singapore (5,000,000)

1 out of 4 on Facebook

=

1,300,000

(Apr 2010)

Page 8: Social Media 101 For Business 2.0 in Singapore

In America (400,000,000)

3 out of 4 are on Social Media

=

300,000,000

Page 9: Social Media 101 For Business 2.0 in Singapore

In the World

2 out of 3 are on Social Media

=

5,000,000,000

Page 10: Social Media 101 For Business 2.0 in Singapore

More than 13 hours of video uploaded per minute.

Page 11: Social Media 101 For Business 2.0 in Singapore

500 years to watch all videos(2010 – 2510)

Page 12: Social Media 101 For Business 2.0 in Singapore

15,000,000Articles(78% not in English)

Page 13: Social Media 101 For Business 2.0 in Singapore
Page 14: Social Media 101 For Business 2.0 in Singapore

5,000,000,000

70% of people on earthhas a photo in Flickr

Page 15: Social Media 101 For Business 2.0 in Singapore

1400% growth from Jan – Feb 09

Page 16: Social Media 101 For Business 2.0 in Singapore

If

If FACEBOOK is a Country,It will be the 3rd largest Country

In the World (after China & India)

Page 17: Social Media 101 For Business 2.0 in Singapore

Youngsters Spend Time on Social Media thanReading your Email

Page 18: Social Media 101 For Business 2.0 in Singapore

Social Medianot only

Change the Rules of Communication…

Page 19: Social Media 101 For Business 2.0 in Singapore
Page 20: Social Media 101 For Business 2.0 in Singapore

Social Media

Best Friend?or your

Worst Nightmare?

Page 21: Social Media 101 For Business 2.0 in Singapore

New Media WaveSurfing? Swimming? Sinking?

Page 22: Social Media 101 For Business 2.0 in Singapore

Food & Beverages Consultancy Fashion Education

Hospitality Retail Info Technology Property

Automobile Entertainment Healthcare Recreation

Page 23: Social Media 101 For Business 2.0 in Singapore

Book Blog

Distribution Strategy

OR

Page 24: Social Media 101 For Business 2.0 in Singapore

Intellectual Property Management

Publishing Sharing

OR

Page 25: Social Media 101 For Business 2.0 in Singapore

Merchandising

CD / Songs / MP3 Podcasting

OR

Page 26: Social Media 101 For Business 2.0 in Singapore

Customer Feedback

Forum Discussion Social networking Site

OR

Page 27: Social Media 101 For Business 2.0 in Singapore

Business Networking

Joining Business Clubs / GroupsUsing Linkedin & Plaxo, etcTo create your own groups

OR

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Business Meetings

Conference Calls Instant Group Messaging

OR

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Knowledge Management

Conference Slideshare

OR

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Goodwill / Referral Program ?

Word of Mouth & Client Testimony Comments / Rating / Poll

OR

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Loyalty Program

Client Fans

OR

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Tele-Marketing

Cold Calls

Adding Friends

OR

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Email Marketing

Broadcasting or Blasting Mass Invite or Open ID Log in

OR

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Mass Marketing

Customised SMS Micro Blogging (twitter)

OR

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Semantic WebSearch Engine Optimization

Online Marketing

OR

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Marketing Campaign Conversational Marketing

Integrated Marketing

OR

Page 37: Social Media 101 For Business 2.0 in Singapore

Web Strategy

Hit Rate ? Google Analytics

OR

Page 38: Social Media 101 For Business 2.0 in Singapore

Business Intelligence

Monitoring ? Google Alert

OR

Page 39: Social Media 101 For Business 2.0 in Singapore

Business Alliance

Information SystemStrategic Alliance

Application Programming Interface(Yahoo Update, Facebook Connect)

OR

Page 40: Social Media 101 For Business 2.0 in Singapore

Corporate Learning

Conferences/Seminars Webinar

OR

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Management Development

Harvard Business School Scribd

OR

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Responsiveness

Periodic Update(Newsletter)

Instant Update(Really Simple Syndication (RSS) Feed)

OR

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Mass Media Relations

Press Release Social Media Press Room

OR

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Corporate Website

Corporate Website

Corporate Portal(Open ID, Facebook Connect, Mass Invite, Mobile-enabled)

OR

Page 45: Social Media 101 For Business 2.0 in Singapore

NOW!

Let’s take the S.M.R.T.

Social Media-Ready Time!

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Many are in there!

Page 47: Social Media 101 For Business 2.0 in Singapore

Your Customers are there !

Page 48: Social Media 101 For Business 2.0 in Singapore

Your Partners/Associates are there !

Page 49: Social Media 101 For Business 2.0 in Singapore

Your Competitors are there !

Page 50: Social Media 101 For Business 2.0 in Singapore

Just use what you need

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Page 52: Social Media 101 For Business 2.0 in Singapore

Social Media Case Study forPersonal & Professional Branding

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Name : Ideas AndrewAlmost 3000 friendsFan of 25 PagesMembers of over 200 groupsOwn Group with over 1200 membersOver 800 pictures

Page 54: Social Media 101 For Business 2.0 in Singapore

Http://ideasandrew.podomatic.com45 days old180 min of podcast

• Radio Interviews• Webcast Interview

15 episodes50 downloads

22 more episodes or 22min more to be loaded after Jun 10

Page 55: Social Media 101 For Business 2.0 in Singapore

Name : Ideas Andrew40 presentations

Over 300 downloadOver 5000 views

Page 56: Social Media 101 For Business 2.0 in Singapore

Name : Ideas AndrewOver 25 Videos

• News Coverage• Talks Show / Seminars• Award Ceremony• Interviews

Almost 2500 Channels viewsOver 43000 video viewsHave watched almost 10,000 videos

Page 57: Social Media 101 For Business 2.0 in Singapore

Name : Ideas AndrewOver 500 connections- 65,200 connections (2nd degree )- 4,229,300 connections (3rd degree)12 RecommendationsMembers of over 25 groupsOwn Group with over 50 membersProfile 100% updated

Page 58: Social Media 101 For Business 2.0 in Singapore

Name : Ideas AndrewOver 6500pictures- 23500 views - 1300 friends- 13 collections- 157 albums (sets)

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www.andrewchow.sg

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www.beulah.sgFounded: 2006 Sep

Category : Religion

Objective : Christian networking

Profiles : 1600

Events : 300

Friendships : 37,500

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Founded : 2007 Jan

Category : Social

Objective : Friendship

Profiles : 6600

Events : 400

Personal Messages : 500,000

www.romancingspore.com

Page 62: Social Media 101 For Business 2.0 in Singapore

www.tableforsix.sgFounded : 2009 Jan

Category : Personalized Dating

Objective : For likeminded singles whoLooks forward to a life long relationship

Profiles : 730

Table For Six : Over 120

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www.superideamart.com

Founded : 2009 Aug

Category : Business

Objective : Exchange Ideas & Alliance

Profiles : 225

Friendships : 2,200

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Page 65: Social Media 101 For Business 2.0 in Singapore

One last Question!

When was the last time you search for your name on

?

Page 66: Social Media 101 For Business 2.0 in Singapore
Page 67: Social Media 101 For Business 2.0 in Singapore

Andrew ChowManaging Director, IDEAMART (S) PTE LTDSpirit of Enterprise Award 2008Successful Entrepreneur Award 2010