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Leadership Module #2 1 Governance ■ Leadership ■ Blended Value Design ■ Products & Markets ■ Business Operations ■ Customer Relations ■ Marketing ■ Risk Analysis

Social Enterprise Learning Toolkit (Leadership Module)

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This presentation features the Leadership Module of the Social Enterprise Learning Toolkit developed by Enterprising Non-Profits. The Toolkit offers a number of different learning modules and can be found on the enp website at www.enterprisingnonprofits.ca

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Page 1: Social Enterprise Learning Toolkit (Leadership Module)

Leadership Module #2

1Governance ■ Leadership ■ Blended Value Design ■ Products & Markets ■ Business

Operations ■ Customer Relations ■ Marketing ■ Risk Analysis

Page 2: Social Enterprise Learning Toolkit (Leadership Module)

Social Enterprise leadership will dream, energize, and support

achieving complex blended values.

Governance ■ Leadership ■ Blended Value Design ■ Products & Markets ■ Business Operations ■ Customer Relations ■ Marketing ■ Risk Analysis 2

Page 3: Social Enterprise Learning Toolkit (Leadership Module)

Balancing Enthusiasm and Realism

Integrating a High-Level of Personal Commitment with

Organizational & Stakeholder Engagement

Governance ■ Leadership ■ Blended Value Design ■ Products & Markets ■ Business Operations ■ Customer Relations ■ Marketing ■ Risk Analysis 3

Page 4: Social Enterprise Learning Toolkit (Leadership Module)

Social Enterprise Leadership “Facilitates” Blended Value Success◦ Mission: social impacts◦ Business: financial and operations◦ Organization: contribution to sustainability

Governance ■ Leadership ■ Blended Value Design ■ Products & Markets ■ Business Operations ■ Customer Relations ■ Marketing ■ Risk Analysis 4

Page 5: Social Enterprise Learning Toolkit (Leadership Module)

Build a successful team with:◦Compassion and Commitment◦Shared Goals and Strategies◦The Right People in the Right Place◦Trust◦A GREAT Coach

Governance ■ Leadership ■ Blended Value Design ■ Products & Markets ■ Business Operations ■ Customer Relations ■ Marketing ■ Risk Analysis 5

Page 6: Social Enterprise Learning Toolkit (Leadership Module)

Who is Leading Organizational effort- Board - Staff - Other

Social Mission Expertise- Board - Staff - Other

Enterprise Expertise- Board - Staff - Other

Governance ■ Leadership ■ Blended Value Design ■ Products & Markets ■ Business Operations ■ Customer Relations ■ Marketing ■ Risk Analysis 6

Page 7: Social Enterprise Learning Toolkit (Leadership Module)

Take advantage of every opportunity for contact and engagement with

stakeholders. Network

Storytelling

Governance ■ Leadership ■ Blended Value Design ■ Products & Markets ■ Business Operations ■ Customer Relations ■ Marketing ■ Risk Analysis 7

Page 8: Social Enterprise Learning Toolkit (Leadership Module)

Internal ◦ Staff◦ Clients◦ Volunteers◦ Board◦ Others

External◦ Community◦ Customers◦ Investors and

Funders◦ Others

Governance ■ Leadership ■ Blended Value Design ■ Products & Markets ■ Business Operations ■ Customer Relations ■ Marketing ■ Risk Analysis 8

Page 9: Social Enterprise Learning Toolkit (Leadership Module)

Leadership is Key to Social Enterprise Success

Hire Right!

Governance ■ Leadership ■ Blended Value Design ■ Products & Markets ■ Business Operations ■ Customer Relations ■ Marketing ■ Risk Analysis 9

Page 10: Social Enterprise Learning Toolkit (Leadership Module)

List Key Stakeholders Identify Relationships

◦ Assets -what do they bring to the table?◦ Gaps – what is missing?

How You Will Measure Relationships?…and Your Responsibilities to Them?

Governance ■ Leadership ■ Blended Value Design ■ Products & Markets ■ Business Operations ■ Customer Relations ■ Marketing ■ Risk Analysis 10

Page 11: Social Enterprise Learning Toolkit (Leadership Module)

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Social enterprises are businesses operated by non-profits with the dual purpose of generating income by selling a product or service in the marketplace and creating a social, environmental or cultural value.

Enterprising Non-Profits (enp) is a unique, collaborative program that promotes and supports social enterprise development and growth as a means

to build strong non-profits and healthier communities. The program is supported by the following funding organizations:

For more information on enp and different modules in the Social Enterprise Learning Toolkit please check out www.enterprisingnonprofits.ca