:: THE ART OF ACTIVE LISTENING

ALEC MCPHEDRAN

Aim:To develop active listening behaviour

Apply active listening skills

Manage listening behaviour

:: Objectives

We have two ears and one mouth so that we may listen twice as much as we speak.Thomas Edison

What do we mean by ‘active listening’?

:: Pairs listening activity

Most people do not listen with the intent to understand. The listen with the intent to reply.Stephen Covey

:: Listening behaviour

:: Individual listening activity

Knowledge speaks but wisdom listens.Jimi Hendrix

SessionReview

:: THE ART OF ACTIVE LISTENING

Apply active listening skills

Manage listening behaviour

:: Objectives